# Chefs Plate: Easy Meal Planner — user reviews > 96 indexed App Store user reviews of Chefs Plate by Chef's Plate, rated 4.60/5 from 65 ratings. - Source: https://appshunter.io/ios/app/chefs-plate-easy-meal-planner/id1536589530/reviews - App overview in markdown: https://appshunter.io/ios/app/chefs-plate-easy-meal-planner/id1536589530.md - Rating breakdown: 5★ 51 · 4★ 8 · 3★ 4 · 2★ 0 · 1★ 2 ## What do users think of Chefs Plate? Overall sentiment: negative **Pros** - 😋 Delicious and healthy meals - 💰 Affordable pricing with promotions - 🍽️ Good recipe variety and selection - ⏱️ Easy and quick meal preparation - 🚚 Reliable delivery to rural areas - ❤️ Helpful for dietary needs and eating disorders - 🌱 Fresh produce quality **Cons** - 💳 Unauthorized charges after cancellation - 🚫 Difficult to cancel subscription - 🐛 App crashes and won't load - 📦 Missing or damaged ingredients - ⚠️ Hidden fees and price increases - 🤐 Poor customer service communication - 🎯 Auto-selected meals charged without consent - 🚚 Unreliable delivery tracking and delays - 📋 Confusing app interface and navigation - 🔄 Unwanted auto-renewal charges - 🍖 Small portion sizes - 📞 Unsolicited phone calls after cancellation - ♻️ Excessive packaging waste - 🥔 Poor quality produce (rotten/black items) - 🔐 Data privacy concerns - 🚫 Limited dietary restriction options - 📱 App update bugs and functionality loss **Commonly reported bugs** - App crashes immediately upon opening - App won't load on iPad 6th generation - Cannot edit meals in app - Login with Facebook not working - Skip week button difficult to find - Delivery day and province changed without consent - Pre-selected meals not removed when choosing new ones - Tracking feature doesn't work - Missing ingredient reporting system doesn't show all items - Auto-renewed subscriptions not properly cancelled - Promo codes not functioning - App update causing meal selection issues - Cannot cancel subscription through app interface - Inconsistent meal selections not honored **Most requested features** - Dietary filter options (allergies, intolerances) - iPad app version - Custom promo code entry - User profile preferences for household members - Ingredient substitution options - Better delivery tracking system - Direct phone support option - Ability to skip more than 3-4 weeks - View credits and account details in app - Simplified skip/cancel button location - More vegetarian and meat-free options - More creative and varied recipes - Gluten-free meal options - Ability to exclude specific ingredients ## Newest reviews (16 of 96) ### 4/5 — Adds extra meals to your order without consent *2026-03-30* I used the app to add my normal 3 meals to an order. I wake up to see I’ve been charged over $200 and have 5 meals on the way. I never chose the 2 additional meals, so I don’t know why they were in my basket. I complained to chefs plate as I did not add or see these additional meals and they said too bad and I have been charged and they won’t refund me even though it was the app that caused this problem. Very disappointing ### 2/5 — New App BAD *2026-03-29, version 26.13* The new app is difficult to use, go back to simple. I should not have to google where to find skip week button. It should be simple. ### 3/5 — Expensive and not very timely cutoffs *2025-12-28, version 25.51* They have a 4 day cutoff deadline, I think that’s a couple days too short. Especially in the holiday season where everyone is busy and not necessarily thinking about chefs plate. I’ve skipped almost every week this year and used the on a tight budget reason for every one. Only not cancelling my account to keep my discounts for when I do want to get their recipes. With the holidays, I was super busy and chefs plate slipped my mind. I got charged yesterday (Dec 27), noticed today (Dec 28) at 1045am, contacted desperately trying to cancel & refund. They wanted to just give me a credit to my account. I went to management and am now getting half of what I paid back to my account after pushing (a lot) for an actual refund, manager Chris said it costs the company more to give a refund, which I thought was a ridiculous thing to say since it’s a multimillion dollar company and surely a whole refund wouldn’t necessarily hurt them. I asked if since I’m still paying $40, can I get one of the meals? The answer was no. It’s all being donated, and they apparently can’t split the boxes. ### 1/5 — App intentionally limits functionality to maximize their profits *2025-12-03, version 25.49* It specifically says that you are able to skip six weeks worth of orders, but through the app you’re limited to only three or four weeks. On top of that, you were unable to see any credits and how they are being applied from mess ups on their orders to you. As well, or change your subscription through the app. But must do through, when you’ve done everything through the app ### 1/5 — Don’t bother *2025-11-07, version 25.45* Ordered my first package, was missing all dairy products to cook my meals, second package didn’t even show up and they said their having shipping issues ### 3/5 — Good. But not enough to keep me *2025-10-30, version 25.44* Great discount upfront, recommend everyone give a shoot espcecially working class. Issue: ingredient list are not transparent. The sauces are too sweet, doesn’t taste real nor healthy. Price spikes after the first promotion. Too less meat and quantity generally. As a 175cm tall female, I need to eat 2 servings each meal to feel stuffed. 😂 I will go back to wild forks and eat impact delievery ### 1/5 — App is not working *2025-09-24, version 25.38* The app is glitching, as soon a I click the app it closes. It will not load anything. this makes it hard to monitor and choose my meals as now I have to log into the web in order to do so. ### 1/5 — What a nightmare! *2025-09-20, version 25.38* Their app is confusing. Had my plan set to 2 people. An update in the app makes it so when you choose meals, it doesn’t remove the preselected meals, doesn’t warn you that you have more than 2 meals and then charges you for the meals you selected and their auto meals Customer service is ridiculous to deal with. There are better meal boxes out there! ### 1/5 — App won’t load *2025-09-10, version 25.36* I have downloaded the app to make things a bit easier for me, but it won’t even load. I click on it, and it immediately closes. I’m not sure if the app was loading before your update, but it’s not working now. ### 1/5 — Crushed menu page *2025-07-23, version 25.30* The ingredients and recipes are always just thrown into the box without care. The recipe page is always folded and crushed. This company does not care. ### 1/5 — Bad food *2025-07-08, version 25.27.1* The food was bad and also for a elderly woman is hard to cook ### 1/5 — Not g Service *2025-06-26, version 25.26* Very disappointed. Chefs plate took a payment of $55.95 from me automatically. I did not receive any order and I did not receive a refund either. I called them twice and they said that they would sort out the situation and no further action. ### 4/5 — Issue with iPad 6th generation *2025-06-01, version 25.21* The app takes quite a while to open, if at all. I have no issues with my Galaxy S24 phone, so I think this is an iPad issue. Please address. ### 1/5 — Hidden fees *2025-05-28, version 25.21* I saw their saying 4$ per meal so I wanted to try and the ingredients were decent however when they deducted my money, there were plenty of hidden fees. When I inquired customer care said there were some kind of elite meals in my plan that’s why they deducted more than what they advertise. And don’t get me started on some gift card/ code they sent with the boxes. They don’t work at all. ### 1/5 — Delivery *2025-05-28, version 25.21* Order my box last week said it should be there for May 27 2025, didn’t show up, had to contact them a few times they tell me it’s gonna come then it doesn’t show. After this back and forth with them. Today they said that it’s no longer being delivered. No email or anything I had to do this all by myself. This is my first time using it and last. I would highly recommend fixing your stupid app. It shouldn’t be saying the order is delivered then change saying it will be there this week going back and forth form those to sayings. Absolutely ridiculous. ### 4/5 — More filters please *2025-05-22, version 25.21* It’s great that you are now offering more recipes! It would be even greater if we could choose certain filters based on food intolerances (coconut, shrimp, wheat, dairy, etc.) to facilitate meal planning. ## Most critical reviews (10 lowest-rated) ### 1/5 — Can’t edit meals *2026-08-18* Key feature either doesn’t work on the app - can’t edit meals. ### 1/5 — Scammer *2026-07-03* I used their service for a few weeks then decided to stop. Then they started calling me EVERYDAY, from different numbers! They even call me super late at night. Horrible experience and i feel harassed at this point. I do NOT recommend affiliate with this company. scammer vibe **Developer response:** Hi! We are incredibly sorry for the relentless and late-night calls; this behavior is completely unacceptable, and we understand why you feel harassed. To ensure your phone number is permanently removed from all of our outreach lists immediately, please DM us through our social network @chefsplate. We apologize again for the immense frustration this has caused and are standing by to make sure you are never bothered by us again. ### 1/5 — Une belle gang d'HARCELEUR. *2026-06-14* Il ne te lache pas. Textos, appels (je les aient bloqués) et maintenant par lettre. CRISS LACHER MOI OU VOUS ALLEZ RECEVOIR UNE MISE EN DEMEURE SOUS PEU. juste pour votre info, c'est illégal d'harceler une personne. **Developer response:** Bonjour, nous vous présentons nos plus sincères excuses pour cette situation et pour l'exaspération causée par ces communications répétées. Ce type de sollicitation ne reflète absolument pas nos standards de service. L'App Store étant une plateforme anonyme, nous n'avons malheureusement pas accès à vos informations personnelles à partir de cet avis pour suspendre les envois. Nous vous demandons de bien vouloir contacter immédiatement notre service client au 1-833-608-0883 et de demander le retrait de vos données. Dès lors, nous procéderons manuellement au blocage complet, strict et définitif de toutes nos listes de diffusion (appels, textos et courrier postal). Cordialement, L'équipe Chefs Plate ### 1/5 — Complete Scam *2026-05-03* They will still charge you even if you cancel the subscription or even delete the account. Had a really bad experience with them. Definitely wouldn’t recommend. ### 1/5 — Awful food and service *2026-03-10, version 26.10* The level of incompetence and rudeness from their customer service team is of another level, the entire order was a disaster, everything was wrong, they double up on the order, billing is a nightmare. Tried it one and NEVER again ### 1/5 — Can’t edit meals *2026-03-09, version 26.10* Key feature either doesn’t work on the app - can’t edit meals. ### 1/5 — No updates, poor communication *2026-01-26, version 26.3.1* Reaching out to customer service for an unexpected charge on my account. They were incredibly unhelpful. The app is not easy to use, communication is not clear and the updates or notifications on what’s being ordered is non existent. The app shows, no details on my order, no subscription information and no order / account charges. I discouraging anyone from using this app Or service, Hello Fresh is much better and easier to use. ### 1/5 — Scam!!! *2025-12-26, version 25.51* Attention!!!! They take money without any “scheduled delivery/ meal plan” I made an account and ordered one time then cancelled everything… deleted account removed payment methods etc. account should have been gone then 3 months later was charged 110 dollars for food I did not order. ### 1/5 — Stop calling me *2025-12-23, version 25.51* I ended my service over a month ago, but I keep receiving unsolicited phone calls from Chef's Plate asking for feedback. My feedback is don't make unsolicited phone calls to ex-customers, or to anyone. It's incredibly rude and tells me that you do not handle your customer's personal contact information professionally or considerately. ### 1/5 — Unacceptable *2025-12-09, version 25.49* They postpone my delivery 2 times in the same day, I contacted the support and they told me that my delivery would be the next day without offering any good reason or anything to make up for their mistake . The support was of no help whatsoever. The food is mostly carbs with really little protein and it’s not really fresh if you compare to other food services. ## Most praised reviews (10 highest-rated) ### 5/5 — Why I left - why I’ll stay *2026-04-07* I quit getting orders a long time ago because delivery was terrible - rarely on time My first order back - Wow! I got it ( with very serious doubts it would arrive ) on time and well before supper - thank you ### 5/5 — Awesome food and help staff *2025-08-13, version 25.33* The meals taste great and are very healthy. Our bp and cholesterol values have dropped significantly. ### 5/5 — Cmon where are your Gluten Friendly Options?!? *2025-07-06, version 25.27.1* Food choices are great but missing substitutes for gluten sensitive individuals :/ ### 5/5 — Affordable and good selection *2025-06-15, version 25.24* I’ve been order meals for few weeks now, and the meals have been working well for my family. There are a lots of good meal options that everyone had enjoyed. I consider it reasonably priced. ### 5/5 — Helps me feed recovering ED wife *2024-10-14, version 24.40* My wife has struggled with eating and trying new foods her entire life. The ease and simplicity of chefs plate allowed me to pick meals with her she might like. We’ve since found a groove of meals she likes and this just makes life so much easier knowing at least 2 dinner’s a week are covered. 🙏❤️ ### 5/5 — Excellents repas *2024-06-07, version 24.22* Nous aimons beaucoup les repas: bonnes recettes, facile à préparer, bien proportionnées. ### 5/5 — Fabuleux ! *2024-06-05, version 24.22* De loin la compagnie de repas la plus abordable tout en gardant la qualité ! Je recommande. Ça fait au moins 1 an que je commande avec eux et JAMAIS déçu ! ### 5/5 — Happy *2024-05-30, version 24.20* It’s the best thing:) ### 5/5 — Very expensive *2024-05-06, version 24.18* They will always try to overcharge be very careful to watch the order flow ### 5/5 — Super recettes! *2024-04-08, version 24.12* Recette facile, choix de substitut dans certaine recette et quand même abordable --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*