# Chelsea Piers Fitness App — Fitness + Wellness Community

> Fitness club membership management and personalized wellness experience. (iPhone/iPad app by Chelsea Piers.)

- Source: https://appshunter.io/ios/app/chelsea-piers-fitness-app/id6503904000 (this page in markdown: same URL + `.md`)
- Developer: [Chelsea Piers](https://appshunter.io/developer/1365619257)
- Category: Health & Fitness
- Price: Free
- Rating: 2.90/5 from 19 App Store ratings · 61 written reviews indexed
- Age rating: 17+
- Requires: iOS 15.1 · 71 MB
- Languages: American English
- Released: 2024-07-15
- Data updated: 2026-08-30
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/chelsea-piers-fitness-app/id6503904000/reviews.md

## What is Chelsea Piers Fitness App?

Welcome to the Chelsea Piers Fitness App, your ultimate solution to managing your club membership and optimizing your fitness and wellness experience. With personalized recommendations tailored to your journey, this app is designed to help you reach your goals and make the most of your membership.

Key Features:
- Book your favorite class with world-class instructors
- Receive personalized recommendations to achieve your fitness objectives
- Schedule services like massages, babysitting, intro fitness sessions, and lap-swimming sessions
- Simplify your check-in process for seamless access to our facilities

User Benefits:
- Stay informed with notifications for class bookings
- Enjoy a streamlined user experience – book classes and member events directly in the app
- Easily manage your account details

Designed for fitness enthusiasts and athletes of all levels, Chelsea Piers Fitness caters to individuals looking to enhance their gym experience. With a user-friendly interface, this app ensures a smooth and efficient interaction for users.

What sets the Chelsea Piers Fitness App apart is its unique feature of providing personalized recommendations based on your preferences and personal club experience. This individualized approach sets it apart from other fitness apps, making it a valuable tool for achieving your fitness goals.

Ready to take your workout routine to the next level? Download the Chelsea Piers Fitness App now and embark on a personalized fitness and wellness journey that is tailored to your needs.

Transform your fitness experience today with the Chelsea Piers Fitness App. Start achieving your fitness goals with personalized recommendations and streamlined services at your fingertips. Download the app now and elevate your fitness journey.

## Key features

- Book classes with instructors
- Personalized fitness recommendations
- Schedule services (massages, babysitting)
- Streamlined check-in process
- Manage account details
- Notifications for bookings

## What do users think of Chelsea Piers Fitness App?

Overall sentiment: negative

**Pros**

- 👍 Class and event browsing
- 👍 Scheduling works well

**Cons**

- 🐛 Notifications don't work
- 🐛 App is slow and glitches
- 🐛 Class search and sign up are bad
- 🐛 Activity tracker doesn't work
- 🐛 App crashes frequently
- 🐛 Calendar permissions are excessive
- 🐛 QR code issues
- 🐛 Location filtering issues
- 🐛 Waitlist information missing
- 🐛 Booking classes is difficult

**Commonly reported bugs**

- Notifications not working
- App is slow and lags
- App glitches and crashes
- Class search and sign-up issues
- Activity tracker inaccurate
- Calendar permission overreach
- QR code failures
- Location filtering not working
- Cannot see waitlist position
- Booking failures
- App freezes on login
- Login errors
- Push registration not triggering
- App not updated for new iOS
- Location stuck at wrong place
- Check-in button not working
- Doesn't recognize check-ins
- Password reset loop
- Learn more buttons not working
- Location filter not defaulting correctly
- Too complicated for swim booking
- Waitlist option disappeared
- Inconsistent notification timing
- Add to calendar feature not working
- Notification feature unreliable
- Booking class notifications not working
- Filter feature messed up
- Bad UX/UI
- Reset password required on first login
- Save button requires 8-character password

**Most requested features**

- Bring back waitlist number visibility
- Improve notification reliability
- Allow choosing calendar for 'add to calendar'
- Add Apple Wallet support
- Show all attendance history, not just weekly
- Filter by location
- Improve lap swim booking convenience
- Integrate PushKit for iPhone push notifications
- Allow saving favorite activities/default club
- Improve QR code brightness and Wallet integration

## Recent user reviews (10 of 61)

All indexed reviews: https://appshunter.io/ios/app/chelsea-piers-fitness-app/id6503904000/reviews.md

### 1/5 — Slow. Latency to load is driving me nuts

*2026-08-28*

Latency to load is driving me nuts. Paying $300+ memberships but getting such low class app. Unacceptable

### 1/5 — Worst app in human history

*2026-05-06*

I’ve never coded in my life and I could make an app with less bugs hands tied behind my back and blindfolded. The app implodes when you try to look at the class schedule. It takes me 6 minutes to go from the home page to booking a class — that’s not hyperbolic, I literally timed it. Developer response: don’t bs me, this has been going on for years. Do you actually do any work on this or do you just respond to App Store reviews?

### 1/5 — Horrible

*2026-04-11*

I’ve deleted this app so many times in order to get it to stop glitching. It constantly has my phone lagging and overheating from how bad it is. This app has been terrible for too long.

### 1/5 — Persistently glitchy

*2026-04-08, version 2.2.0*

App constantly crashes even after installing yesterday’s update. I can’t even open the bar code to check in.

### 2/5 — still bad

*2026-03-30*

The class search and sign up experiences are still bad.

Notifications don’t work.

Filtering and searching is slow and terrible design

You can’t even use the “add to calendar” feature for classes without giving the app full calendar READ permissions for your data (why??!)

### 3/5 — Notifications issue

*2026-03-10*

Worked well until about a month ago.  Now no push notifications. Similar to another reviewer I have tried everything - reinstalling, restarting phone, etc.  without push notifications I am missing class sign ups. Please fix!

**Developer response:** Hi! Sorry to hear this. We're aware some members have been experiencing issues with push notifications and we take that seriously.Please reach out to our Member Services team at scmemberservices@chelseapiers.com so we can look into your account directly and help get this sorted out. Thanks for hanging in there!

### 1/5 — Notifications bug!

*2026-03-02*

My app stopped sending me class
booking reminder push notifications. I hard restarted my phone, deleted/reinstalled my app, logged in/out, toggled/toggled in-app notification settings. App never prompted another notification permissions request. Now my app no longer appears under iOS notification settings after reinstall. It seems push registration isn’t triggering. Devs: please reset my push token on your backend? The app failed to request push permission properly, the latest build broke push registration, or push certificate/token expired server-side. Please fix because I keep missing class registration and wasting my new gym membership!

**Developer response:** Hi! We're really sorry to hear you've been running into this. Missing a class you were looking forward to is genuinely frustrating, especially when you've already tried every troubleshooting step. We hear you, and we want to make this right. Please reach out to our Member Services team directly at scmemberservices@chelseapiers.com — they'll be able to look into your account and work with our team to get your notifications back on track.

Thank you for your patience, and for being a Chelsea Piers member. We're glad you're here.

### 1/5 — Activity Tracker doesn’t work

*2026-02-08, version 2.0.0*

This app basically only works to check into the club. It’s supposed to track your check ins over time but mine only does weekly ones. I emailed the club about it and they can’t figure it out or seem to fix it. Kinda pointless - you’d be better off having a key chain barcode pass like the old days.

### 1/5 — Do better

*2026-01-25, version 2.0.0*

Terrible app. It is incredibly slow, glitches when you try to click on anything and so many of the features do not work (like the notifications as many have mentioned). For 250USD memberships you need to do better. This is embarrassing

### 1/5 — Not updated for new iOS

*2025-12-11, version 2.0.0*

I have an iPhone 13 mini and with the new iOS 26.1 - the app hangs and crashes. It takes several minutes just to load classes.

## Frequently asked questions about Chelsea Piers Fitness App

### What does the Chelsea Piers Fitness App do?

The app helps you manage your club membership and optimize your fitness and wellness experience. You can book classes, schedule various services like massages and babysitting, and receive personalized recommendations to help you reach your fitness goals.

### What are the key features of the app?

Key features include booking classes with world-class instructors, receiving personalized recommendations, scheduling services such as massages and lap-swimming sessions, and simplifying your check-in process for seamless facility access. It also provides notifications for class bookings and allows for easy account management.

### Is the Chelsea Piers Fitness App free to use?

Based on the provided information, the app is free to download and use. It does not mention any in-app purchases or subscription fees for its core functionality.

### Who is the Chelsea Piers Fitness App designed for?

This app is designed for fitness enthusiasts and athletes of all levels who are members of Chelsea Piers Fitness. It caters to individuals looking to enhance their gym experience and streamline their interactions with club services.

### How does this app personalize the fitness experience?

The app provides personalized recommendations based on your preferences and your personal club experience. This individualized approach aims to make it a valuable tool for users to achieve their specific fitness goals more effectively.

## Version history (last 5 releases)

### 2.5.0 — 2026-08-26

We're continually making improvements to our app experience:
- Behind the scenes updates to keep the app running smoothly for everyone
- Ongoing fixes and polish

### 2.4.0 — 2026-08-10

We're continually making improvements to our app experience. This update includes bug fixes and performance enhancements to keep things running smoothly.

### 2.3.0 — 2026-06-11

We've made it easier to track and own your fitness history:
- Visit tracker now shows your visits by month, giving you a clearer view of your activity over time
- Download your full visit history directly from the app 
- Ongoing fixes and improvements to keep the app running smoothly for everyone

### 2.2.0 — 2026-04-06

We’re continually making improvements to our app experience:
- New fixes and enhancements to keep the app running smoothly for everyone

### 2.1.0 — 2026-02-27

We've made it easier to kickstart your fitness journey:
- Book Your Intro Fitness Session: New members can now reserve their complimentary introductory personal training session directly in the app.
- General Improvements: Ongoing fixes and polish to keep things running smoothly.

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## More apps by Chelsea Piers

- [Chelsea Piers Fitness Members](https://appshunter.io/ios/app/chelsea-piers-fitness-members/id1586833449)
- [Chelsea Piers Athletic Club](https://appshunter.io/ios/app/chelsea-piers-athletic-club/id1624879846)

All apps by Chelsea Piers: https://appshunter.io/developer/1365619257

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*