# Chelsea Piers Fitness App — user reviews > 60 indexed App Store user reviews of Chelsea Piers Fitness App by Chelsea Piers, rated 3.20/5 from 16 ratings. - Source: https://appshunter.io/ios/app/chelsea-piers-fitness-app/id6503904000/reviews - App overview in markdown: https://appshunter.io/ios/app/chelsea-piers-fitness-app/id6503904000.md - Rating breakdown: 5★ 8 · 4★ 0 · 3★ 1 · 2★ 1 · 1★ 6 ## What do users think of Chelsea Piers Fitness App? Overall sentiment: negative **Pros** - 👍 Class and event browsing - 👍 Scheduling works well **Cons** - 🐛 Notifications don't work - 🐛 App is slow and glitches - 🐛 Class search and sign up are bad - 🐛 Activity tracker doesn't work - 🐛 App crashes frequently - 🐛 Calendar permissions are excessive - 🐛 QR code issues - 🐛 Location filtering issues - 🐛 Waitlist information missing - 🐛 Booking classes is difficult **Commonly reported bugs** - Notifications not working - App is slow and lags - App glitches and crashes - Class search and sign-up issues - Activity tracker inaccurate - Calendar permission overreach - QR code failures - Location filtering not working - Cannot see waitlist position - Booking failures - App freezes on login - Login errors - Push registration not triggering - App not updated for new iOS - Location stuck at wrong place - Check-in button not working - Doesn't recognize check-ins - Password reset loop - Learn more buttons not working - Location filter not defaulting correctly - Too complicated for swim booking - Waitlist option disappeared - Inconsistent notification timing - Add to calendar feature not working - Notification feature unreliable - Booking class notifications not working - Filter feature messed up - Bad UX/UI - Reset password required on first login - Save button requires 8-character password **Most requested features** - Bring back waitlist number visibility - Improve notification reliability - Allow choosing calendar for 'add to calendar' - Add Apple Wallet support - Show all attendance history, not just weekly - Filter by location - Improve lap swim booking convenience - Integrate PushKit for iPhone push notifications - Allow saving favorite activities/default club - Improve QR code brightness and Wallet integration ## Newest reviews (15 of 60) ### 2/5 — still bad *2026-03-30, version 2.1.0* The class search and sign up experiences are still bad. Notifications don’t work. Filtering and searching is slow and terrible design You can’t even use the “add to calendar” feature for classes without giving the app full calendar READ permissions for your data (why??!) ### 1/5 — Can’t book classes *2025-09-19, version 1.5.0* Often glitches where I select “book” and I just get a “failed to book class please try again later” notification ### 1/5 — ??? *2025-09-14, version 1.5.0* I’m paying $250 a month for a gym pass that can’t get its app to allow me to book a class…? For the very same gym that I pay $250 a month to go to…. Yeah I had to double down the statement because… do better?? ### 2/5 — I miss the older app functions *2025-09-01, version 1.5.0* This current app doesn’t show you all the of the days you entered the gym, it only shows you the amount of check-ins you’ve had in the last 7 days (as well as week streaks). You could see all of your check ins for the past 12 months and it helped me see track my patterns and show which months and days I was the most and the least active. Aside from missing that function, one of the new let updates for this current app asks for full permission to calendar, not ideal, and doesn’t list the full address in the calendar event so you can’t adjust to show travel time unless you edit. You can’t book anything with your credits via the app at all, you have to schedule things via phone or email or in person. I miss the old app, I used it until it was nonfunctional. ### 1/5 — Notifications Bug *2025-08-25, version 1.4.0* This app is ruining my gym experience. I’ll sign up for notifications for a class, it’ll not show for that class but will for an entirely random one, then I’m not even notified for either. Plz fix or I’ll cry. ### 1/5 — App keeps crashing *2025-07-30, version 1.3.3* App keeps crashing after logging in ### 2/5 — Support for Stamford is very limited. *2025-07-19, version 1.3.3* Since most functions do not support Stamford, there’s little point for it. ### 1/5 — Terrible app *2025-06-07, version 1.3.2* The location is stuck at a different location and I can’t view classes at mine. The staff can’t fix and just continues to “log tickets” with no resolution. I’m really missing out on the benefits of doing classes because it doesn’t work. It also doesn’t track my check in’s which is annoying. Horrible app /needs to fix ### 1/5 — Privacy Alert *2025-06-06, version 1.3.2* Prior versions would let you know how many are waitlisted before you bother to register for classes. Much worse now is the app demanding FULL Access to Calendars instead of just ADDING Access rights as before. Why should the app need access to email addresses of our contacts, locations of our meetings, and other private such data? HUGE overreach — Either fix this or bring back the non-invasive version! ### 1/5 — Permissions regressions *2025-05-19, version 1.3.2* Previously respected “add only” calendar permissions, but not requires full access… just to add! Major privacy regression. Can update review if this is fixed. Bookings and notifications work fine. Could use waitlist number, as others have noted. Also, how about an Apple Wallet pass rather than using the app for the QR? ### 1/5 — Highly glitchy app *2025-05-17, version 1.3.2* Buggy, glitchy and some features just don’t work. I love CPF, but the app needs a full re-write. ### 1/5 — Activity Tracker doesn’t work *2025-04-29* This app basically only works to check into the club. It’s supposed to track your check ins over time but mine only does weekly ones. I emailed the club about it and they can’t figure it out or seem to fix it. Kinda pointless - you’d be better off having a key chain barcode pass like the old days. ### 2/5 — Highly glitchy app *2025-04-25, version 1.3.1* Buggy, glitchy and some features just don’t work. I love CPF, but the app needs a full re-write. ### 2/5 — Bugs galore *2025-04-03, version 1.2.2* So many problems with this app, the worst of which being as of this morning I can no longer book any exercises due to “a change in my membership,” which has not changed. ### 1/5 — A breathtaking pile of garbage *2025-03-22, version 1.2.2* No matter how many times I try to use this app, it just doesn’t work. Huzzah! I’ve been able to access the login screen, which was a thrill. 🎉 Even better? Entering my username and password! 🥳 However, that’s where the fun stops. 😢 Every time I enter and submit my user info, I get redirected to a blank white screen where a barely visible error message that isn’t within the bounds of my screen. I suppose it was pretty rad to delete and reinstall the app without solving the problem, but, if I’m being honest, that might have also been a teensy bit frustrating. 1/5 would not recommend. ## Most critical reviews (10 lowest-rated) ### 1/5 — Worst app in human history *2026-05-06, version 2.2.0* I’ve never coded in my life and I could make an app with less bugs hands tied behind my back and blindfolded. The app implodes when you try to look at the class schedule. It takes me 6 minutes to go from the home page to booking a class — that’s not hyperbolic, I literally timed it. Developer response: don’t bs me, this has been going on for years. Do you actually do any work on this or do you just respond to App Store reviews? ### 1/5 — Horrible *2026-04-11, version 2.2.0* I’ve deleted this app so many times in order to get it to stop glitching. It constantly has my phone lagging and overheating from how bad it is. This app has been terrible for too long. ### 1/5 — Persistently glitchy *2026-04-08, version 2.2.0* App constantly crashes even after installing yesterday’s update. I can’t even open the bar code to check in. ### 1/5 — Notifications bug! *2026-03-02, version 2.1.0* My app stopped sending me class booking reminder push notifications. I hard restarted my phone, deleted/reinstalled my app, logged in/out, toggled/toggled in-app notification settings. App never prompted another notification permissions request. Now my app no longer appears under iOS notification settings after reinstall. It seems push registration isn’t triggering. Devs: please reset my push token on your backend? The app failed to request push permission properly, the latest build broke push registration, or push certificate/token expired server-side. Please fix because I keep missing class registration and wasting my new gym membership! ### 1/5 — Activity Tracker doesn’t work *2026-02-08, version 2.0.0* This app basically only works to check into the club. It’s supposed to track your check ins over time but mine only does weekly ones. I emailed the club about it and they can’t figure it out or seem to fix it. Kinda pointless - you’d be better off having a key chain barcode pass like the old days. ### 1/5 — Do better *2026-01-25, version 2.0.0* Terrible app. It is incredibly slow, glitches when you try to click on anything and so many of the features do not work (like the notifications as many have mentioned). For 250USD memberships you need to do better. This is embarrassing ### 1/5 — Not updated for new iOS *2025-12-11, version 2.0.0* I have an iPhone 13 mini and with the new iOS 26.1 - the app hangs and crashes. It takes several minutes just to load classes. ### 1/5 — Terrible *2025-12-01, version 2.0.0* This app is probably one of the worst I have ever used. It constantly glitches, crashes or takes so long to load. This impacts class bookings and creates an unnecessary level of frustration when engaging with club classes and activities. This really needs time attention and investment ### 1/5 — Constantly glitching *2025-10-05, version 1.5.0* The app is constantly glitching and slow to load, often preventing you from booking classes or from checking in. Not only is it hard to get it to load, but then it over pushes notifications, often sending 3 or more for the same thing. Even the staff knows it’s a problem - when I’ve mentioned something they say that everyone struggles with getting the app to work properly. If you’re going to invest in a design firm to recreate the app, at least make sure it works first. ### 1/5 — Do better *2025-09-20, version 1.5.0* Terrible app. It is incredibly slow, glitches when you try to click on anything and so many of the features do not work (like the notifications as many have mentioned). For 250USD memberships you need to do better. This is embarrassing ## Most praised reviews (10 highest-rated) ### 3/5 — Notifications issue *2026-03-10, version 2.1.0* Worked well until about a month ago. Now no push notifications. Similar to another reviewer I have tried everything - reinstalling, restarting phone, etc. without push notifications I am missing class sign ups. Please fix! ### 3/5 — Unreliable and Slow *2025-09-19, version 1.5.0* Perhaps it’s user error but the “notify me” function has never worked even though I have notifications enabled. The app will also randomly quit mid-use and takes a long time to load despite a strong WiFi connection. Would expect better from an expensive luxury gym. ### 3/5 — Booking for lap swimming takes too many steps *2025-04-22, version 1.3.1* There should be a way to save fav activities and default club on the Home Screen / through settings. ### 3/5 — Needs more work *2025-04-09, version 1.2.2* Can’t filter by location and for some options not all locations are shown. ### 3/5 — Notifications don’t work *2025-03-16, version 1.2.2* I don’t get any notifications related to classes. ### 3/5 — Meh app *2025-02-07, version 1.2.1* As others have noted: 1) bring back the ability to see dynamically where we are on the waitlist 2) fix the notifications so that we’re notified when we can register for a class 3) when adding the class to our calendar, it should go to our default calendar (or let us choose which calendar) ### 3/5 — Need to know number on waitlist *2025-01-22, version 1.1.9* The new app is good for the most part but we need to be able to see what number we are on the waitlist in the app. The old app showed you the size of the waitlist before you joined and updated dynamically to show what your place on the waitlist was. This app only tells you your place when you join and when you get into the class via email. If I was #1 on the waitlist I’d still show up to the class but not if I was #17 but with this app I have no way to know that. ### 3/5 — Really needs to show waitlist number *2025-01-06, version 1.1.9* The new app allows you to turn on notifications for when you want to be pinged about a class you want to take - which is great, but then they removed the old app’s ability to know on the waitlist you are. This is crucial information as I knew that if i was #1 or 2 on the waitlist and there’s about an hour left to the class, Im likely to get in. In the new system, I’m only informed of my waitlist number when I sign up (24 hours away) and if I get in (information that might also come too late seeing as I need to plan ahead to get to the gym on time). Also, it’s weird that I’m only notified by email when i get into a class and not also by phone notifications. ### 3/5 — Workout visit totals please *2024-12-18, version 1.1.8* App works well. Easy to book class etc. But please please please add the ability to see all attendance not just a week. Numbers junkies like to track their activity year over year. Minimally a 30 day view ! ### 3/5 — Wont work *2024-10-19* Does this app just not work for the Stanford location? Or is that just not an option in some of the booking sessions? --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*