# Chelsea State Bank — user reviews

> 7 indexed App Store user reviews of Chelsea State Bank by Chelsea State Bank, rated 4.70/5 from 428 ratings.

- Source: https://appshunter.io/ios/app/chelsea-state-bank/id896841627/reviews
- App overview in markdown: https://appshunter.io/ios/app/chelsea-state-bank/id896841627.md
- Rating breakdown: 5★ 357 · 4★ 48 · 3★ 11 · 2★ 4 · 1★ 8

## Most critical reviews (7 lowest-rated)

### 1/5 — Needs to update

*2023-12-28*

Needs to update more frequently to keep up with changing times

### 2/5 — Can't use emailed code for "additional authentication "

*2021-10-23, version 7.7.2.3928*

I love CHB, but the Mobil app asks for additional authentication after you log in, and if you ask for an emailed code, they provide you with a code that has a hyphen in it. 
The keyboard provided has no hyphen in it, and so you can't enter the code. This kicks you out of the window and tells you to contact your bank. 
The bank advised me to use safari to gain access to my account. I'll delete the app.

### 5/5 — Thank you

*2023-05-11*

I appreciate Chelsea State bank. I just transferred some money on my own from one account to the other very easy to maneuver. Thank you for making banking easy for me for the past 40+ years.

### 5/5 — Great home town bank

*2021-02-27, version 4.6.5.2194*

We have appreciated the service from Chelsea state bank so much so that when we moved away from Chelsea we continued banking with them.

### 5/5 — Reliable bank

*2021-02-09, version 4.6.5.2194*

Been with CSB over 40 years and staff have always been capable, responsive, knowledgeable, and highly customer-service oriented.  Very happy with CSB.

### 5/5 — A small bank but big in business

*2019-07-11, version 4.4.12.986*

A Great group of people, that knows how to treat customers

**Developer response:** Thanks for the great review, Moor!  We think our people are pretty great, too!

### 5/5 — Facial Recognition

*2019-01-11, version 4.2.31.267*

Please implement facial recognition.  All our other financial apps offer this and it’s wonderful.  No passwords !!

**Developer response:** Thank you for the suggestion and the great review!  We are always exploring new ways to offer high-tech convenience, but security is our #1 priority!  Thank you for choosing Chelsea State Bank.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*