# CHEMION — user reviews

> 88 indexed App Store user reviews of CHEMION by Neofect USA, Inc., rated 2.76/5 from 157 ratings.

- Source: https://appshunter.io/ios/app/chemion/id978627051/reviews
- App overview in markdown: https://appshunter.io/ios/app/chemion/id978627051.md
- Rating breakdown: 5★ 38 · 4★ 21 · 3★ 22 · 2★ 18 · 1★ 58

## What do users think of CHEMION?

Overall sentiment: negative

**Pros**

- 👍 Durable hardware - glasses last for years
- ✨ Cool visual effects and animations
- 🎨 Customizable designs and patterns
- 📱 Works well on multiple devices when functioning
- 🔄 Good Bluetooth connectivity when working properly

**Cons**

- 🐛 App frequently crashes and freezes
- 🐛 Loading screens stuck indefinitely
- 🔐 Facebook login requirement and broken authentication
- 📉 Performance degradation after updates
- ⚠️ Explorer feature consistently non-functional
- ⚠️ Equalizer crashes the app
- ⚠️ Search functionality broken
- ⚠️ Connection detection issues with glasses
- 💔 Removed features in newer versions
- 😤 Poor app maintenance and support
- 🚫 Backward compatibility issues with older glasses

**Commonly reported bugs**

- App stuck on startup/loading screen
- Facebook login fails or loads indefinitely
- Explorer section crashes or infinite loading
- Equalizer feature crashes entire app
- Search function non-functional
- Glasses not detected by app despite proper setup
- App crashes when selecting animations or presets
- Copy/clone animation feature broken
- Japanese text input not working
- Shared content download not functioning
- App crashes when changing eyes/animations
- Connection error messages (e.g., 'disconnected-7')
- Version update incompatibility issues
- iOS compatibility issues with certain versions

**Most requested features**

- Increase animation speed/FPS beyond current limits
- Restore DJ mode for switching between faces
- Allow offline design editing without connected glasses
- Add shuffle option in Explorer
- Restore text scrolling speed customization
- Support for non-Facebook login methods
- Reorder/organize custom animation sets
- More font options for text
- Better UI for frame creation workflow
- Improved equalizer/voice sync functionality
- macOS/MacBook support

## Newest reviews (19 of 88)

### 3/5 — Can’t search on app

*2024-03-31, version 3.0.1*

Every time I go to search for new eyes I am stuck on the loading screen. Like what the hell? I have an iPhone 12 and Chemion worked fine till recently, yet on my partners S24 there was no complications. Is it my phone??

### 2/5 — App Won’t Work

*2023-11-11, version 3.0.1*

Tired Restarting The App A Bunch Of Times, Even Deleted The App And Installed It Again, Nothing.. FIX THIS ISSUE!!

### 3/5 — It’s nice ( but ) can’t login to Facebook accnt

*2023-03-31, version 2.0.10*

Getting this Erro : App not Active, this app not currently accessible and the app developer is aware of this issue , you will be able to login in when the app is reactivated…..

### 2/5 — Failure to connect

*2023-02-10, version 2.0.10*

I’ve had the glasses for about a year now. They worked well and are in relatively good/new condition as they were only used once. Recently I’ve tried to use them again and they won’t be detected by the app. I’ve followed advise I’ve found on trying to fix the issue such as holding the button for 10 seconds multiple times. However the glasses still are unable to be detected by the app

### 3/5 — Glasses are great

*2023-01-16, version 2.0.10*

The glasses are great and few good on your head. The only problem I have is with the app. You use to be able to move around your custom sets but it seems you can longer choose where they go. It would be a 5 star if it ever gets added back. Other than that there is no issue with the glasses or the app.

### 3/5 — Accuracy

*2022-05-27, version 2.0.10*

I’m not sure why, but the app version I have doesn’t match what is shown on the uTube instructions 
I can’t get mine to load text that I’ve created!

### 4/5 — Bluetooth connection

*2022-01-13, version 2.0.10*

I got the glasses back on Christmas and it was working well but just today I tried to use em it won’t connect like it won’t find it and my Bluetooth and location is on the his apps needs an new update like I admire it jus need to fix connection feature

### 3/5 — Great but one thing needs fixing

*2021-12-21, version 2.0.10*

It works great with my glasses, but is it possible to turn up the max speed the glasses animations can go? It only goes up to 4 fps, and there are other animations that are way faster on the app itself.

### 2/5 — App won’t start!

*2021-11-01, version 2.0.9*

I just opened this up again for Halloween, I’m just stick in the loading screen

### 4/5 — Please Update your app

*2021-10-31, version 2.0.9*

It’s Halloween and I’m trying to open the app to use the glasses but the app is not working, please get the app working and functioning…

### 1/5 — waste

*2021-10-31, version 2.0.9*

app will not go past the starter screen. I followed the directions to the core and tried to delete and reinstall. Really wanted to have them for a costume this year.

### 3/5 — app not loading

*2021-10-31, version 2.0.9*

i used to love them but the app won’t load please fix

### 1/5 — Doesn't work after update

*2021-10-31, version 2.0.9*

Updated the app i had the old icon before, now my app doesn't work, it just get stuck on first screen

### 1/5 — Confusing move:

*2021-10-31, version 2.0.9*

I have been using the Chemion app for roughly 2 years now. For some reason the new update won’t get past the Home Screen. What a load of garbage because now I can’t use either of my glasses. What confuses me is that the last app worked perfectly. Zero problems or complaints. Then after a few months I got a new phone which requires the update. Now none of the products I have work to my phone. Garbage move Chemion.
You just lost a customer for future products.

### 1/5 — App not opening

*2021-10-31, version 2.0.9*

Horrible piece of junk

### 1/5 — Fix the app !!!

*2021-10-31, version 2.0.9*

About a week ago, I checked the chemion app to see that it had updated, I updated it and when I enter into the app it just stays at the “Chemion turn your lights on” screen and nothing happens! Please fix your app chemion !

### 1/5 — Fix the explorer in the app.

*2021-10-30, version 2.0.9*

The glasses do work and the designer works and all but the explorer has been buggy since I got these glasses over two years ago. Please fix the app already

### 1/5 — Update your app!

*2021-10-30, version 2.0.9*

Seriously? 5 months since y’all last updated it? I just got my glasses and was exited to try them and the app won’t even load up! I have an iPhone 13 and it’s not working on this phone. Don’t waste your money on these glasses, not worth the money for cheap quality in a app and the glasses. Fix your app before releasing something that’s $70 and that depends on it.

### 1/5 — App doesn't work

*2021-10-30, version 2.0.9*

I used this app once to test the glasses, and since then it refuses to open. It freezes on the "Chemion: Turn your light on" screen and does nothing. I've deleted/reinstalled, restarted my phone, tried disabling and reenabling my internet connections, everything. 1 star.

## Most critical reviews (10 lowest-rated)

### 1/5 — Quite annoyed you can’t use the search anymore

*2023-12-10, version 3.0.1*

This app worked well for a quite awhile but now as of recent you can’t even search for stuff anymore which was one of the best features what a let down, fix your app :/

### 1/5 — Garbage

*2023-11-09, version 3.0.1*

This company is garbage. This app worked great for their old glasses. Then they made the app stop working so that people would switch to color Chemion. And conveniently color Chemion doesn’t support older glasses so they’re basically trying to pressure you into buying yet another overpriced piece of garbage glasses

### 1/5 — App doesn’t even work

*2023-10-11, version 3.0.0*

won’t even go past start screen

### 1/5 — Works only with Facebook

*2023-02-24, version 2.0.10*

You have to go threw your Facebook app to make them work and that doesn't work either what a joke & waste of money

### 1/5 — UPDATE YOUR APP

*2023-02-02, version 2.0.10*

App’s Facebook login is still broken, And now the app freezes on the start screen.

### 1/5 — Why

*2022-07-16, version 2.0.10*

Why chemion hat not connect to chemion app?

### 1/5 — Why Facebook?

*2022-07-10, version 2.0.10*

I was very excited to use these glasses until I couldn’t really do anything without having to “log in to Facebook.” I haven’t had a Facebook in over a decade and I’m not about to make one just to use these glasses. Super disappointed.

### 1/5 — NOTHING CONNECTS

*2022-02-23, version 2.0.10*

i turned off private mode, i turned on bluetooth, wifi, EVERYTHING. NOTHING WORKS. DO NOT BUY.

### 1/5 — It doesn’t bot up

*2021-11-01, version 2.0.9*

When I open up the app it doesn’t show the UI, it’s just stuck on the loading screen.

### 1/5 — Fix your app

*2021-11-01, version 2.0.9*

This app is not letting me get on at all it’s stuck on chemion turn on your light for the last 10 minutes

## Most praised reviews (10 highest-rated)

### 5/5 — 😏

*2024-09-23, version 3.0.1*

Love them!! Had them for years and they are still going strong!!

### 5/5 — Magic

*2020-11-23, version 1.3.3*

Love my glasses and love this app too, works perfect on iPad and iPhone 7 loads of download animations to choose from 
No problem here at all

### 5/5 — This is a great app

*2020-04-25, version 1.3.1*

It allows you to switch your facial expression and when you wear a mask it looks even better

### 5/5 — AMZING

*2019-11-22, version 1.2.5*

This works on any platform I have a iPhone six and it works perfectly fine and nothing wrong with the app will highly recommend these glasses 10/10

### 5/5 — App works and seem to have no issues

*2019-10-31, version 1.2.5*

The app has been working fine with me and I haven’t had any issues with it.

### 5/5 — When I go to the next page it crashes

*2019-10-07, version 1.2.5*

So basically it was the time I go on pages it crashes the game and locked me out and I have to link it all up and back again and I can’t be slow.everytime I click the pages I Have to bereally fast to go onto the next page

### 5/5 — It’s amazing!

*2019-07-15, version 1.2.5*

All of the features and things u can do it’s unbelievable such a good product and app!!!!!

### 5/5 — This is amazing!!

*2019-06-15, version 1.2.5*

These glasses are the pure boom! I had a party and everyone thought these glasses are amazing!

### 5/5 — Don't work for iPhone 7 plus iOS 10.1.1 update

*2017-11-03, version 1.2.3*

Would give a 0 this is stupid IT don't even work all it does is crash anything I click on or any animation I goto put on glasses 

And it isn't on iPad either so I'm not buying a new phone just for the fact they don't make the app work for iOS 10

UPDATE 

well i just updated to iOS 11 and app works fine so guess i should update hehe sorry for bad review now is all good

### 5/5 — Great design

*2017-06-02, version 1.2.1*

Great design, very responsive, especially when syncing with the glasses.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-05.*
