# Chemung Canal & Capital Mobile — Bank Anywhere, Anytime!

> Digital banking services for Chemung Canal, Capital Bank, and Canal Bank customers. (iPhone/iPad app by Chemung Canal Trust Company.)

- Source: https://appshunter.io/ios/app/chemung-canal-and-capital-mobile/id594833968 (this page in markdown: same URL + `.md`)
- Developer: [Chemung Canal Trust Company](https://appshunter.io/developer/594833971)
- Category: Finance
- Price: Free
- Rating: 4.76/5 from 2,454 App Store ratings · 55 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 124 MB
- Languages: English
- Released: 2013-01-29
- Data updated: 2026-08-31
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/chemung-canal-and-capital-mobile/id594833968/reviews.md

## What is Chemung Canal & Capital Mobile?

Use GoBanking, the digital banking experience from Chemung Canal, Capital Bank, and Canal Bank. Access all of the same services you currently enjoy in Web Banking from the convenience of your mobile device with 24/7 access.

Log in with Touch ID


All mobile data transmissions are safeguarded by 128-bit SSL (Secure Socket Layer) to prevent unauthorized access. We will not save your password, account numbers, transaction information or balances on your mobile device.


MONITOR YOUR ACCOUNT:
- View account balances, recent transactions, and pending deposits
- View detailed transaction history and images of posted checks


PERFORM TRANSACTIONS
- Transfer money between your accounts
- Schedule payments and pay bills
- Send money using Zelle


DEPOSIT A CHECK
Mobile Deposit enables you to deposit checks electronically by simply taking a photo of the front and back of the check with your smart phone using our app.


CARD CONTROL
- Protect your debit card by controlling how and where your card is used.
- Receive alerts for all transactions or customize alerts based on location, merchant, amount, etc
- Card On/Off allows you to disable your card in the event it's lost or stolen


FIND BRANCHES & ATM LOCATIONS


Support:
Have questions or need help? Call our Contact Center at (800) 836-3711 or find us on Facebook.

## Key features

- View account balances and transactions
- Transfer funds between accounts
- Schedule bill payments
- Deposit checks via photo
- Control debit card usage
- Find branches and ATMs

## What do users think of Chemung Canal & Capital Mobile?

Overall sentiment: negative

**Pros**

- 👍 Convenient and efficient
- 🚀 Very easy and fast to deposit checks
- 🔒 Has Touch ID

**Cons**

- 🐛 Constant login issues and validation problems
- 🐛 Unreliable app that frequently crashes or doesn't work
- 🐛 Glitchy app with many bugs and issues
- 🐛 Upside down check deposit issues
- 🐛 Slow and laggy performance

**Commonly reported bugs**

- Login credentials not working, requiring frequent calls to the bank
- App crashing or not loading past the splash screen after updates
- Inability to deposit checks due to app issues
- Connectivity problems and 'no internet' errors despite having a good connection

**Most requested features**

- Facial recognition login for iPhone users
- Ability to do external transfers to other bank accounts
- More detailed bill pay section like on the website
- Dark mode option

## Recent user reviews (10 of 55)

All indexed reviews: https://appshunter.io/ios/app/chemung-canal-and-capital-mobile/id594833968/reviews.md

### 3/5 — Check camera

*2026-08-25, version 25.2.100*

Check camera is more finicky then the previous version

### 1/5 — Ridiculously glitchy

*2026-06-04, version 25.2.100*

This has to be the absolute worst and most unreliable banking app. When you’re actually able to get into the app it’s fine but it constantly freezes on the start up screen and you have to open and close it like 10 times. Then when it finally gets to the login screen and you go to login it freezes again and so you have to open and close it over and over again. I should not have to go through that much of a hassle to get into the damn app. Better hope you don’t have overdraft on either because if you need to add money to your account afterwards you won’t be able to get in! And you’ll end up with an nsf fee bc you spent an hour trying to get into the app until finally giving up and forgetting until the next day 😄 thankfully I got rid of that but now since I only keep so much in my checking at a time I usually need to add money before I buy something but oh wait that’s right I can’t get in 😔 but in the rate case I can get in and to the transfer screen guess what it freezes again! And the whole process restarts. This app seriously needs an update to fix the bugs.

### 5/5 — This app is fire✨

*2026-05-14, version 25.2.100*

Frrrrr

### 1/5 — Horrible glitchy app

*2025-04-11, version 24.2.60*

I have to open close then re-open the app most of the time, and after a little while I have to re-enable Face ID login.

### 1/5 — Unreliable

*2025-03-26, version 24.2.60*

Unable to access at times. Unable to recognize my credentials and my credentials are in order. Poor staff/tech support and follow up.

### 1/5 — Log In Issues

*2025-03-07, version 24.2.60*

I use my face to get in and it still tells me my credentials are wrong. I’ve gone in to the bank and they tell me that it is the app. I delete the app and reinstall. No help. Still can’t sign in. I’m ready to switch over to a different bank. Too much time spent trying to get in to check balances etc.

### 1/5 — Would be nice if it worked

*2024-10-11, version 24.1.71*

This app works good…when it works. Constant issues with logging in and keep getting messages about not being able to validate my information when I literally just verified on the browser. Could you make this app work regularly so we can check our bank accounts? The bells and whistles do no good if your app doesn’t allow anyone to use it! Do better, this is not rocket science

### 3/5 — Facetime

*2024-10-10, version 24.1.71*

Facetime keeps turning off on this app

### 1/5 — Transaction posted delays

*2024-09-27, version 24.1.70*

This app was great before they made it Go Banking. I use to be able to see my transactions instantly in my app whether I just got gas or groceries. Now, transactions don’t show in my app for days and my available balance is never correct. I feel like I have gone back to the 80s/90s waiting for a check to clear . For God sakes put it back the way it was .

### 5/5 — My Review

*2024-07-31, version 23.2.30*

A trusted long-time financial institution with poor interest rates.

## Frequently asked questions about Chemung Canal & Capital Mobile

### What can I do with the Chemung Canal & Capital Mobile app?

You can monitor your accounts by viewing balances, recent transactions, and check images. You can also perform transactions like transferring money, scheduling payments, paying bills, and sending money with Zelle. Additionally, you can deposit checks by taking photos and manage your debit card with card control features. The app also helps you find branch and ATM locations.

### How do I log in to the app?

You can log in to the app using Touch ID for a secure and convenient login experience. The app employs 128-bit SSL encryption for all mobile data transmissions to prevent unauthorized access.

### Is the app free to use?

Yes, the app is free to download and use. There are no charges associated with using the core banking features provided by Chemung Canal, Capital Bank, and Canal Bank through this digital platform.

### What security measures are in place?

All mobile data transmissions are safeguarded by 128-bit SSL (Secure Socket Layer) to prevent unauthorized access. The app will not save your password, account numbers, transaction information, or balances on your mobile device.

### Can I deposit a check using the app?

Yes, the Mobile Deposit feature allows you to deposit checks electronically. Simply take a photo of the front and back of the check with your smartphone using the app, and the deposit will be processed.

## Version history (last 5 releases)

### 25.2.100 — 2026-03-09

We are continually releasing new updates to further improve your mobile banking experience. This version includes user interface improvements, security updates and bug fixes. Please be sure to turn on automatic updates to make sure that your app is always up to date.

### 24.2.60 — 2025-01-22

We are continually releasing new updates to further improve your mobile banking experience. This version includes user interface improvements, security updates and bug fixes.  Please be sure to turn on automatic updates to make sure that your app is always up to date.

### 24.1.71 — 2024-10-04

We are continually releasing new updates to further improve your mobile banking experience. This version includes user interface improvements, security updates and bug fixes. Please be sure to turn on automatic updates to make sure that your app is always up to date.

### 24.1.70 — 2024-08-15

Brand new look! New updates are regularly released to improve your mobile banking experience. Turn on automatic updates to make sure your app is always current.

### 23.2.30 — 2024-01-31

We are continually releasing new updates to further improve your mobile banking experience. This version includes user interface improvements, security updates and bug fixes.  Please be sure to turn on automatic updates to make sure that your app is always up to date.

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## More apps by Chemung Canal Trust Company

- [Chemung Canal Capital Business](https://appshunter.io/ios/app/chemung-canal-capital-business/id998732086)
- [Chemung Canal & Capital Cards](https://appshunter.io/ios/app/chemung-canal-and-capital-cards/id1296459535)
- [Chemung Canal Retirement App](https://appshunter.io/ios/app/chemung-canal-retirement-app/id1488314901)
- [ChemungCanal\Capital WealthAcc](https://appshunter.io/ios/app/chemungcanalcapital-wealthacc/id1537598803)

All apps by Chemung Canal Trust Company: https://appshunter.io/developer/594833971

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*
