# chess24 — user reviews

> 52 indexed App Store user reviews of chess24 by Chess.com, LLC, rated 2.40/5 from 84 ratings.

- Source: https://appshunter.io/ios/app/chess24/id564777203/reviews
- App overview in markdown: https://appshunter.io/ios/app/chess24/id564777203.md
- Rating breakdown: 5★ 20 · 4★ 8 · 3★ 2 · 2★ 11 · 1★ 43

## Newest reviews (18 of 52)

### 4/5 — Doesn’t work

*2023-10-18*

Been using for years. Tired of tactics crashing. What’s wrong with you?

### 1/5 — Keeps freezing since latest update

*2021-06-14, version 1.7.1*

I have been playing on this app almost every day for a few years now. Since the latest update a week or two ago, the app keeps freezing during games, resulting in me losing games (and many rating points) for “losing connection.”
But there is nothing wrong with my connection. Other apps including other chess apps are working fine. Please fix this so that I can start enjoying this app again and get my rating back up!!

### 3/5 — App freezes. Needs fix.

*2021-06-06, version 1.7.1*

The app has consistently froze on me causing me to lose games. This app needs a patch.

### 4/5 — It’s okay

*2021-05-10, version 1.7.0*

I don’t understand the complaint it’s a okay chess app. There is some things that are not adding unlike other chess apps. There is still puzzles and more. They also have a Magnus bot. The rating also starts you at 1500.

### 1/5 — Tournaments page not load

*2021-04-22, version 1.7.0*

Chess24’s tournament list has a bunch of interesting tournaments to follow. Recently that tab takes forever to load.

### 2/5 — Horrible user interface

*2021-04-19, version 1.7.0*

Tournaments to watch doesn’t even load.

### 2/5 — Load times are terrible

*2021-04-19, version 1.7.0*

I like to keep track of tournaments on my phone through this app. However, the load times on the app are horrible. I sometimes have to close the app and reopen it before the current tournament list will load.

### 2/5 — Needs Work

*2021-04-16, version 1.7.0*

As a longtime chess player (1900+) and avid chess technology user, I’m going to give my feedback in hopes the developer takes it seriously. 

The chess playing interface and controls are mediocre at best. Very limited time control options. No incremental time options (2/1, 3/2, etc). No ability to control rating range of players. No ability to limit play to members only so you get guests a lot. The board isn’t very nice, the piece color options are limited, etc, etc. 

Maybe I missed a set of options somewhere but that would be an issue also. User friendliness is critical.

### 1/5 — Glitches

*2021-04-10, version 1.7.0*

A lot of glitches with time. I have lost a bunch of games where my opponent has no time left but my time still continues to run.

### 3/5 — No tournaments and clock too small

*2021-04-09, version 1.7.0*

No regular tournaments to join (unlike lichess) and clock is small and out of the way so hard to play and watch your clock.

### 2/5 — Mouse Slips!!!

*2021-03-25, version 1.7.0*

This app will make mouse slips way often than other apps. Especially when playing blitz or bullet. I lost a lot of games due to this.

### 1/5 — Can’t login with Facebook

*2021-03-21, version 1.7.0*

Terrible app

### 2/5 — No increment setting?

*2021-01-25, version 1.7.0*

Only increment game available is 3 2. Would be better if you could customize time, increment settings.

### 1/5 — Bugs are awful

*2020-10-11, version 1.7.0*

The tactics trainer routinely subtracts rating  points when it should add and vice versa.  It also has routine time out problems.  I’ve brought this to their attention months ago and they still haven’t done anything.  So frustrating.

### 1/5 — Way too many bugs to actually use

*2020-09-06, version 1.7.0*

Lost many games due to time control issue. Sounds don't always work. Clock placement is confusing.

### 2/5 — Unsupported app

*2020-06-20, version 1.6.0*

The app no longer shows tournament standings. Frustrating. The app/site/trademark was recently acquired and the new management doesn't respond to user inquiries. I won't renew my subscription under current conditions.

### 2/5 — Time glitch

*2020-05-28, version 1.6.0*

The app allows for time glitches that cost you several games that you should win. If you disconnect you should at least be given a 10 -15 second reconnect

### 1/5 — Not good

*2020-05-07, version 1.6.0*

I don’t like this app. You play a game and you can’t send messages. Plus, when you finish the game, there is no history of the games you played and you can’t go back to review them. So stupid

## Most critical reviews (10 lowest-rated)

### 1/5 — Poor design

*2023-02-25*

The interface is not intuitive. The app is a blemish for Chess24.  Who would subscribe to their service after trying this out? The tactics trainer interface behavior is odd (that is if you can figure it out).

### 1/5 — Saved analysis gets auto deleted

*2022-11-27, version 1.7.3*

The engine is good but the app is very buggy. If I save an analysis then it stays for a while but then gets auto deleted after a few hours.

Their website is much better than their app. Maybe they should remove the app altogether and just focus on the website if that is what they are doing anyways.

### 1/5 — Cant even log in.

*2022-05-23, version 1.7.3*

I can’t even log in with my basic email please fix this

### 1/5 — Trash

*2022-04-04, version 1.7.3*

Unable to register. The app says that the data is in the wrong format, but does not specify the field that’s wrong or what the format should be.

### 1/5 — Help

*2021-12-26, version 1.7.3*

Keep getting problems getting my email password back

### 1/5 — One of the worst I’ve ever seen

*2021-10-18, version 1.7.3*

Terrible

### 1/5 — Won’t even let me register for the site.

*2021-10-02, version 1.7.3*

The app won’t even let me register for the site.  Won’t even recognize a garden variety Gmail address as valid.  This does not inspire confidence in the competence of your coders. If it can’t even let people register smoothly, what else will it fail to do?

### 1/5 — Horrible

*2021-07-28, version 1.7.3*

This is by far the worst chess app. The idiot developers essentially forgot about this app. AND when you do play, the win/loss calculation is frankly retarded. How would someone lose over 40 points when they play someone who’s less than 200 rating points from them??????? Mr. Developer, you’re an IDIOT.
APP DELETED.

### 1/5 — Really frustrated with this crap software

*2021-07-07, version 1.7.1*

Just posting this to get the developers to fix this game or scrap it. IF YOU ARE LOSING, JUST DISCONNECT FROM THE INTERNET AND THE GAME WILL FREEZE FOR THE OTHER PLAYER SAVING YOU A LOSS. PLEASE USE THIS CHEAT ABUNDANTLY UNTIL THE CRAPPY DEVELOPERS FIX THIS ISSUE

### 1/5 — It’s keep freezing

*2021-06-16, version 1.7.1*

Since the last update the app freezes costs me games 
Pls fix it

## Most praised reviews (10 highest-rated)

### 5/5 — The best place to watch chess online

*2022-01-16, version 1.7.3*

The app works well too.

### 5/5 — Follow top games

*2021-12-04, version 1.7.3*

Basically use it to follow all top games.

### 5/5 — Why isn’t the WCC game loading?

*2018-11-09, version 1.5.9*

I like to watch games live on the app. But as of right now, the Carlsen-Caruana game shows as “yet to begin”. It started 3 hours ago, and I’ve been watching it in the browser. 

Fix this, and I’ll give you the five stars back.

### 5/5 — Huge issue

*2017-03-12, version 1.5.5*

I made an account, tried to log in, said my password was incorrect, had an email sent to me to reset my password, link didn't work, so now I can no longer make an account because a 2 minute old dead account holds the email that I use

### 5/5 — Best well round chess app

*2016-11-20, version 1.5.5*

This is probably the best all in one chess app for playing, watching live broadcast and listening to commentary. I wish they could include the auto play button when reviewing games without us having to press the arrow keys.

### 5/5 — The articles are awesome

*2016-11-17, version 1.5.4*

I always struggle to find quality news reporting on chess games. With the word championship going on I ran into one of the chess24 articles on the web and I was thoroughly impressed at the quality of content in he article. They had Twitter comments, cartoons and in very well composed. Kudos to whoever is writing your news report on the world championship.

### 5/5 — Still the best and most comprehensive chess app

*2016-08-08, version 1.5.3*

Read the news and watch live tournaments, then play a game or two, and check your mistakes with the engine right afterwards. Awesome.

### 5/5 — Great app but a few bugs I think

*2016-08-03, version 1.5.2*

I love this app with all the videos and broadcasting it does. I think there might be a problem with the engine though as sometimes the computer just gives up rooks and says equal (not for compensation just clear hanging pieces). It would also be nice in the video section to have a reset filter option as once I search for something I can't go back and scroll through all the videos. The video option in the broadcast doesn't seem to be working as well but I'm not sure if that's just because of recent changes in broadcast options. But great app and recommended to all chess lovers :)

### 5/5 — Using it a lot

*2016-07-29, version 1.5.2*

The app was recommended by somebody in my chess club, so I wanted to give it try. Now I find myself using it almost daily, checking out current tournaments or playing some games myself. I'm actually surprised the app is free for what it offers. Good stuff by chess24

### 5/5 — GOAT for News/Livestreams

*2016-01-26, version 1.5.1*

iOS live stream is broken... It's being fixed though ;) I don't use this app for games (Shredder), but it's the greatest for news and tournament broadcasts

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
