# Chessie FCU Mobile App — user reviews > 16 indexed App Store user reviews of Chessie FCU Mobile App by Chessie Federal Credit Union, rated 4.60/5 from 882 ratings. - Source: https://appshunter.io/ios/app/chessie-fcu-mobile-app/id6744068942/reviews - App overview in markdown: https://appshunter.io/ios/app/chessie-fcu-mobile-app/id6744068942.md - Rating breakdown: 5★ 735 · 4★ 51 · 3★ 30 · 2★ 16 · 1★ 50 ## What do users think of Chessie FCU Mobile App? Overall sentiment: negative **Pros** - 💡 Easy account access and transactions **Cons** - 🐛 Confusing account and transaction view - 🐛 Difficult to navigate and use - 🐛 Numerous issues with app functionality - 🔒 Security concerns with shared account access **Commonly reported bugs** - App not working after updates - Unable to access account details **Most requested features** - Separate account view for each user - Improved transaction history and reporting - Ability to print e-statements ## Most critical reviews (10 lowest-rated) ### 1/5 — Account review *2026-04-11* I just want to see transactions for the account i am on not all the transactions for every account I am on thrown together ### 1/5 — Confusing *2025-09-29* I am on my sons accounts. Under transactions, it doesn’t separate mine vs his. It’s very confusing, and has led to a lot of unnecessary stress and time spent tracking it. I’d love to be able to click on an account, and see the list for that account and that account only. I’d also like to be able to still view my son’s balances, without seeing his transactions and mine mixed together. The only option is turn on seeing his, or off. And neither is acceptable. ### 1/5 — Hate it *2025-09-09* Never had any issues with the old app, cannot figure out how to navigate the new one. Very frustrating. ### 1/5 — Auto pay *2025-09-05* Needs fixed ### 1/5 — App *2025-09-03* Very hard to use. No way together bank e-statements. No way to print transactions. Lots of repeat information. ### 1/5 — Horrible *2025-08-07* This new update is not user friendly. Can’t transfer money, member to member right away like the old app. Call for help and nobody at chessie understands the app at all. Also, numerous parents have all the information of their children and that poses a security issue. ### 1/5 — Not working *2025-08-05* Can’t use the app after they updated the system. Have to go through web browser to see account details ### 1/5 — DOESNT WORK!!!! *2025-08-04* THIS APP DOES NOT WORK!!!!!!!! ### 1/5 — What was the point of this? *2025-08-04* Theres was already an app that worked fine enough, what was the point of completely replacing said app? ### 1/5 — Not working *2025-08-01* After downloading updates that is required to use, I cannot access any information as it is currently not available ## Most praised reviews (6 highest-rated) ### 5/5 — Online bank *2026-04-08* Online banking works excellent no jitters no shakes just works as it should very happy with it. The staff at the office is excellent. Every time I go in there they’re nothing but smiles and happy to help no difficulties whatsoever for a small bank. This is class act much better than the big banks. ### 5/5 — Great App *2026-03-26* Definitely worth the download ### 5/5 — Upgrades *2025-08-04* My old app login didn’t work when I downloaded it, so I just signed up for a new account. It was fairly easy. It is a little bit different, but so far it seems like an upgrade. All my accounts are easier to access and transfer and do other transactions. ### 4/5 — Read this First *2025-08-18* Delete the old app from your phone. Download the new app and create new credentials. Should work fine. ### 3/5 — Tap to pay *2026-08-08* I love the bank have had them for years, hate that I can’t do tap to pay. ### 2/5 — Significant downgrade from old app *2026-01-02* The previous app kept track of your total with every transaction. Plus or minus your total, this made keeping track of exactly how much money you had coming in and going out easy especially if you’re trying to figure out how much money you can afford to put back into savings or pay on a credit card. Now you have to pull out a calculator and keep track of it manually. Return the total to every transaction and restore a little sanity to money management would you? --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*