# chetto — Turn Conversations Into Action

> Turn Conversations Into Action (iPhone/iPad app by Securetext Research Labs Private Limited.)

- Source: https://appshunter.io/ios/app/chetto/id6759093217 (this page in markdown: same URL + `.md`)
- Developer: [Securetext Research Labs Private Limited](https://appshunter.io/developer/1876816002)
- Category: Business, Productivity
- Price: Free
- Age rating: 4+
- Requires: iOS 15.0 · 41 MB
- Languages: English
- Released: 2026-02-22
- Data updated: 2026-05-18
- User reviews in markdown: https://appshunter.io/ios/app/chetto/id6759093217/reviews.md

## What is chetto?

Chetto – Real-Time Retention & Operational Intelligence

Customer churn doesn’t start at cancellation.
It starts in conversations.

Missed signals. Unclosed feedback loops. Unclear ownership.
By the time a survey reflects dissatisfaction, the damage is already done.

Chetto helps organizations reduce churn by surfacing risk signals in real time — directly from day-to-day team communication.

Turn Signals into Action

Live NPS Signals (No Surveys Required)

Continuously detect satisfaction and risk indicators from operational conversations

Move beyond static survey snapshots to real-time sentiment visibility

Surface Retention Risks Early

Identify escalations, unresolved feedback, delays, and ownership gaps

Flag potential churn signals before they impact revenue

Close the Feedback Loop

Track follow-ups tied to customer issues

Ensure accountability across sales, support, and operations

Align Teams Before Impact

Provide shared visibility across departments

Reduce fragmentation between frontline conversations and leadership insight

From Reactive Support to Predictable Retention

Instead of waiting for quarterly NPS surveys, Chetto helps teams act on live operational signals — improving alignment, response speed, and customer trust.

Built for authorized organizational use, Chetto provides secure, account-based access with role-based feature controls.

Retention improves when visibility improves.
Chetto makes customer risk impossible to ignore.


## Version history (last 4 releases)

### 1.0.3+11 — 2026-04-29

Added group/org selection using #, improve user expereice and fixed minor bugs.

### 1.0.2+11 — 2026-03-12

- Added feedback buttons and a copy button to the chat assistant.
- Introduced NPS trends.
- Improved Inbox actions so that marking something as completed, or taking similar actions, now feels smoother and delivers a better overall user experience.

### 1.0.1+10 — 2026-03-04

Live NPS Dashboard – Track real-time customer sentiment across accounts, teams, and touch points.
Report Hub – View and analyze live reports generated by your team in one unified workspace.

### 1.0 — 2026-02-22

No release notes.

## More apps by Securetext Research Labs Private Limited

- [Chetto Nano](https://appshunter.io/ios/app/chetto-nano/id6761415754)

All apps by Securetext Research Labs Private Limited: https://appshunter.io/developer/1876816002

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-05-18.*