# Chicago Sun-Times — user reviews > 102 indexed App Store user reviews of Chicago Sun by Sun-Times Media, rated 4.00/5 from 76 ratings. - Source: https://appshunter.io/ios/app/chicago-sun-times/id611558612/reviews - App overview in markdown: https://appshunter.io/ios/app/chicago-sun-times/id611558612.md - Rating breakdown: 5★ 45 · 4★ 12 · 3★ 4 · 2★ 4 · 1★ 11 ## What do users think of Chicago Sun? Overall sentiment: mixed **Pros** - 📰 In-depth, beautifully written stories - 🏆 Excellent sports section with timely coverage - 👍 Easy to read and navigate - 🔍 Ability to pinch-zoom for font sizing - 📑 Print edition layouts provide editorial voice - 💰 No intrusive video ads like web version - ✨ User-friendly interface improvements over time - 📱 Works well across devices when functioning **Cons** - 🐛 Frequent login failures and authentication issues - 🐛 App crashes and becomes unresponsive - 🐛 Scrolling bugs (especially on iPad) - 🐛 Push notification links don't work properly - ⚠️ Inconsistent app performance and reliability - ⚠️ Requires frequent re-authentication - ⚠️ Poor customer service response times - ⚠️ App resets to front page when closed - ⚠️ Slow download speeds for daily editions - ⚠️ No offline reading capability after download - ⚠️ Share functionality broken and unusable - ⚠️ No font size adjustment for accessibility - ⚠️ No dark mode option - ⚠️ No widget support **Commonly reported bugs** - Login button unresponsive or non-functional - Login page displays with no input fields - Scrolling up on iPad jumps back down repeatedly - Push notification links lead to broken pages - App crashes on launch - App requires login every time it opens - Download functionality fails or takes excessive time - App doesn't save reading position - Share button sends incorrect content format - Email link workaround redirects to browser instead of app - Subscription validation fails despite active account - French language display on some devices - App hangs during login process - Resolution not optimized for newer device screens **Most requested features** - Dark mode option - Widget for home screen - Font size adjustment for accessibility - Ability to save reading position - Auto-delivery of daily editions - Better offline reading capability - Fixed share functionality with proper links - Improved login persistence ## Newest reviews (14 of 102) ### 2/5 — Broken push notifications *2025-10-04, version 5.1.3* When I try to access stories highlighted in the app’s push notifications, I am never able to get to the specific stories, and this is unacceptable! ### 4/5 — Widget please *2025-06-12, version 5.1.2* Love the app. Needs a widget. ### 4/5 — Bug was fixed *2025-02-28, version 5.1.2* The bug below has been fixed. A couple weeks ago the app updated. It still shows an small image of the current front page, but when you click to read it you are sent to a login page with nothing on it except the words "Log in". Nowhere to type our login info, and nothing to click. ### 4/5 — Doesn’t work. *2025-02-27, version 5.1.2* Since the Sun Times recently updated the e-paper function you can only read an e-paper on a browser. The app is useless. Revised: App seems to be working as expected. Overall, it’s ok and provides an electronic version of the daily paper, exactly what it’s supposed to do. ### 4/5 — A Great Improvement *2025-02-22, version 5.1.2* Great improvement over the S-T’s former app, which was just a grid of boxes with truncated headlines. I really appreciate being able to see the actual print edition layouts which provide a kind of editorial voice in their own right. I find the print ads comforting in the sense that they make money for the paper without injecting unclosable videos into your reading experience. ### 3/5 — Could Be Better *2025-01-15, version 5.1.1* The app has been improved, but it’s very buggy and is as smooth as a 10 year old Android device. I encourage CST to spend the money necessary to polish the app, even if it means a nominal subscription fee to users. ### 3/5 — Useless share functionality *2025-01-15, version 5.1.1* Share should just copy the link, not a useless block of text and no link. ### 2/5 — No way to increase headline type size *2025-01-15, version 5.1.1* This app is worthless if you have vision problems. (No, I don't want to use Apple visual accessibility tools. They are frustrating to use!) There should be a function to increase the font size for headlines & article summations. Is the Sun-Times afraid it will mess up their layout? Or detract from their ANNOYING ads (which there is NO WAY to pay to turn off.) Ugh. If you're struggling to get readers, why do this? Older people tend to be the biggest demographic that read newspapers. Why didn't the Sun-Times think about them first when they were designing the app? ### 2/5 — Great for news, crappy for social sharing *2024-10-04, version 5.1.0* Tried to share a link from a story to Facebook Messenger; app sent just the photo, or the photo combined with some weird text. You should fix this. I had to use my browser to grab a shareable link. ### 1/5 — If it’s not broke, don’t fix it! *2023-04-30, version 5.0.4* The update to your App should be rated -5 stars because after it did it’s automatic update, I can no longer log in when. Asked to do so. The Log In button does nothing when clicked on. I’ll be calling you tomorrow to cancel my subscription. ### 1/5 — Forcing us to email link? *2023-04-30, version 5.0.4* The app stopped working a few weeks ago. Won’t let me log in. It appears we’re being forced to use the email link. Maybe that’s the reason there’s no fix. ### 1/5 — Login screen broken *2023-04-30, version 5.0.4* You’ve got to fix this… ### 1/5 — Current version does not work at all *2023-04-29* A couple weeks ago the app updated. It still shows an small image of the current front page, but when you click to read it you are sent to a login page with nothing on it except the words "Log in". Nowhere to type our login info, and nothing to click. Dead end. It's totally broken for those of us who voluntarily chose to pay to subscribe under the new system for this feature. ### 1/5 — Still does not work *2023-04-29, version 5.0.4* 2 weeks later still does work. Incredible ## Most critical reviews (10 lowest-rated) ### 1/5 — Scrolling broken on iPad *2025-09-08, version 5.1.3* What a joke. When looking at the main page that shows all the articles, scrolling down works fine. But try scrolling back up, and it goes up a little bit then jumps back down. Literally every time you scroll up, it jumps back down the same amount. Makes it effectively impossible to scroll up. A bad joke of an app. ### 1/5 — Dark Mode *2025-02-08, version 5.1.1* Can you please include a dark mode option- it’s so bright! ### 1/5 — Deeply Upset About My Support *2024-12-06* I became a supporter of the CST in order to read the journalism on the iOS app. However, I can’t open a single edition or article. The app says I don’t have a subscription even when I have an active subscription as a supporter. **Developer response:** We're sorry you've been disappointed with the app. Please contact us through the app under Settings (at the top right corner) > Contact so we can diagnose the issue and improve your experience. You can also reach us at customerservice@suntimes.com and (888) 848-4637. ### 1/5 — Buggy and Inoperable *2024-11-30, version 5.1.1* A disaster. Will not open pages so stories can be read. An outrageous piece of junk. ### 1/5 — Forced App Switch *2024-10-03, version 5.1.0* The newspaper is getting rid of the app my wife and I previously used, only for the new app to be a buggy mess that can’t stay open for more than 10 seconds without crashing. I want the old app back. ### 1/5 — Trash *2024-07-21, version 5.0.7* App puts you in a never ending loop of sending you a login email then takes you to the Sun Times website every time you attempt to login on the app. There is no way to read the paper on the app. What’s the point? ### 1/5 — Broken app *2024-04-20, version 5.0.7* Totally broken app. Login page sends you an email where it then opens the site in a separate browser, the app does nothing. ### 1/5 — can’t log in *2024-02-27, version 5.0.7* Can’t do anything without logging in. Log in button under SETTINGS, My Account unresponsive—doesn’t do anything. Version 1.7.1 27 Feb 2024 ### 1/5 — Hello Developers, anyone home? *2023-05-02, version 5.0.4* This version on the app remains broken for weeks, nobody can login. ### 1/5 — Poor app *2023-05-01, version 5.0.4* The new app does not allow me to login. Can get to other areas of the app except the most important - THE NEWSPAPER! I have contacted them twice with no response. PLEASE FIX THE APP! ## Most praised reviews (10 highest-rated) ### 5/5 — Excellence *2025-11-02, version 5.1.4* The stories are in depth and beautifully written. The sports section is one of the best in the country. It is up-to-date and even has West Coast scores before the West Coast papers published them. Fantastic app. ### 5/5 — Excellent app! *2025-07-28, version 5.1.2* Love this news app. Definitely prefer it over the Tribune which is more right leaning ### 5/5 — Great paper *2025-02-27, version 5.1.2* Easy to read ### 5/5 — Great way to stay informed *2025-02-27, version 5.1.2* The app was buggy at first but my experience has improved! I love using it to keep up with daily news - I don’t have to search online or doom scroll to find out what’s going on in Chicago. ### 5/5 — Works great! *2023-12-18, version 5.0.7* I can easily see every page. Pinching to make the font bigger and smaller is a easy and painless. Love it! ### 5/5 — Glitch Fixed, App Better Than Ever 👍 *2023-06-04* An update bricked the app for a few weeks, but that error has now been resolved, and the new interface is more user-friendly, a meaningful improvement. ### 5/5 — Perfect *2021-02-13, version 5.0.3* I don’t know why other reviewers are complaining but whether it’s on my phone at work, or on my iPad at home I love it. With this app I can zoom in to read a particular part the other sun times app opened the page and was difficult to zoom at times. For the reviews that say when you jump off the app it returns you back to page one - Just bookmark the page your on before closing. Easy money ### 5/5 — Resolution fix *2017-04-28, version 4.9.5* This app needs to fix the resolution to allow the screen size to be used properly. It has been almost a year and half since the 12.9 been out! Come on!! UPDATE: the resolution has been fixed on the 12.9 ipad pro!!! Thank you! Thank you! The paper looks GREAT NOW! ### 5/5 — Easy *2015-01-06, version 3.3.3.1* Enter in your email twice and you're set, easy to use. Can take a long time to download because my wifi is slow, but no complaints ### 5/5 — Wow! *2013-04-05, version 3.1.3* I, myself, am not from the Chicago area, but this app is just genius. You can get all the editions of the Sun-Times you can handle, and the best part is, you don't have to pay a cent to get an issue! More people, especially Chicagoans, need to know about this app. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-17.*