# Chichen Itza: GPS Audio Guide — user reviews

> 38 indexed App Store user reviews of Chichen Itza by Cancun Day Trips, LLC, rated 4.70/5 from 94 ratings.

- Source: https://appshunter.io/ios/app/chichen-itza-gps-audio-guide/id1441207631/reviews
- App overview in markdown: https://appshunter.io/ios/app/chichen-itza-gps-audio-guide/id1441207631.md
- Rating breakdown: 5★ 84 · 4★ 1 · 3★ 3 · 2★ 3 · 1★ 3

## Newest reviews (13 of 38)

### 3/5 — Chichen Itza ✅ Tulum Ruins ❌

*2025-12-23, version 3.4*

The Chichen Itza tour was fantastic! However, I was disappointed with the Tulum tour - it recycled the same audio content from Chichen Itza. I’d skip the Tulum tour audio and not buy it.

### 3/5 — Nice while it worked

*2025-08-01*

The app crashed and didn’t come back up for a while.  We used my wife’s app for a while and then my app started working again.

**Developer response:** I’m so sorry to hear the app crashed! I’d love to understand what happened so we can fix it—could you please share your phone model and OS version with us at support@actiontourguide.com? That’ll help us reproduce the issue and make sure it doesn’t happen again.

### 3/5 — He might be the r r Reet r

*2023-02-16, version 2.3*

Please. Ugh. If I  was in yyour well, they use magic money dads set

K yo

### 4/5 — Very informative app, but it crashed multiple times.

*2022-12-29*

The amount of detail for each area we visited was very good. The auto start function based on GPS location was also very good. The only problem we had was the app crashed multiple times (app froze or just closed) on my iPhone and my iPad. Cellular was off, tour was downloaded locally to each device before leaving the hotel. Apple devices are relatively new (iPhone 11 and iPad Pro 2019) with 256GB memory each.  iOS for each device was up to date. No other apps were open. Closing the app and then restarting it fixed the problem for a little while, but then it crashed again. Probably crashed 5-6 times over our 3 hour visit.

**Developer response:** Thank you for the feedback on the detailed content and GPS functionality of our app. We apologize for the crashes you experienced during your visit, and we're investigating these issues on newer Apple devices. Please reach out to support@actiontourguide.com with any further details to help us resolve this matter promptly.

### 3/5 — Good but major flaw

*2021-12-24*

The app doesn’t recognize when you’ve already passed through a landmark, so it will switch to a segment you’ve already heard mid listening fresh content just because you are heading back. Please fix!

**Developer response:** The tour works best when pausing/walking as directed because of this exact situation. I could make sure that an already-heard segment never plays again, but it’s annoying when someone wants to listen to something again! I have added a checkmark on the route to show that you have already heard that story.

### 5/5 — Wish I had it found this tour before

*2021-09-11*

It couldn’t be better if you really want to know the whole history of these ruins. It guides you step by step and it’s very comprehensive. I particularly like the “learn more” feature. You can go as deep as you want. I strongly recommend it. For $6.99 it is almost free!

**Developer response:** Thanks for the review and also thanks for selecting our app. Our team really works hard to gather each and every stop history and then we are happy to share with you those valuable knowledge. If you are still there then you can also use our Tulum Ruins, Coba and Ek Balam tours. Thanks again!

### 2/5 — It’s ok

*2021-07-24*

The guides are ok, but app isn’t well thought. It abruptly humos between segments as you move around the sites which is really annoying especially when you intentionally start play one segment but still moving around it may jump to another. There rewind / scroll of audio fragments also broken :/ in general whole navigation UI and experience is so-so. 

Lastly guides then selves are rather short and if get few guides like I did they share same the same chapters which is kind of lame.

**Developer response:** Sorry for the inconvenience. Could you tell us more about what went wrong? Our app works on a handsfree mode so all the audios play automatically once you move around a different spot on the tour. Can you email us at support@actiontourguide.com with more details?

### 5/5 — Worth it

*2021-05-04*

Very detailed guide and worked offline! Saved us from spending $50USD on a guide and we got to go at our own pace. Downloaded within minutes!

**Developer response:** Wow! That's great to hear. If you have any plans to visit Tulum Ruins, Coba or Ek Balam then use our tour guide app for them. They are also amazing and It will save you money as well.

### 5/5 — Works well and is interesting!

*2020-11-20*

Nice app, it works well with the GPS and pretty informative without being too long. Nice to have extra images and information if needed! Would recommend !

**Developer response:** So glad you enjoyed the tour! If you’re planning to go to Tulum or Coba, we have those too. Please keep us in mind wherever you go next!

### 5/5 — Great Chichen Itza guide expirence

*2020-02-16, version 1.6*

I used Chichen Itza english guide and it was great. Interesting facts. Tour marked on the map. I really enjoyed it.

### 5/5 — Sehr empfehlenswert!

*2020-01-11*

Einwandfreie Bedienung und sehr interessante Infos. Nicht zu lang aber auch keineswegs zu kurz. Sehr schöne und angenehme englische Erzählerstimme. In eigenem Tempo und ohne große Gruppe für ein paar Euro, besser gehts nicht. Sehr zu empfehlen!

**Developer response:** Wir sind so froh, dass Sie die Tour genossen haben! Danke für die Bewertung!

### 5/5 — Excellent Choice

*2019-08-28*

After hearing some horror stories, I was very nervous about the local guides. Apparently they often just tell you bogus stories!

I got this app in hopes of getting detailed information that was trustworthy and boy did it deliver!

The main stops were good but generic - the extra section at the bottom was the real treasure trove. I also appreciated the map and directions. It’s surprisingly easy to get yourself turned around there.

**Developer response:** We're so glad you enjoyed the tour! Thanks for the review!

### 5/5 — A good alternative to a guide

*2019-08-28*

Great if you’re on a budget or just want to wander at your own pace. Almost pointless going to the ruins without some guide as you don’t get a booklet with your ticket to guide you round/provide any info. This app provides a good level of history and of the ruins. Easy to use and really interesting. Certainly worth the money.

**Developer response:** We're so glad you enjoyed the tour! Thanks for the review!

## Most critical reviews (10 lowest-rated)

### 1/5 — Awful, crash prone

*2023-08-16*

I tried to use this app in Chichen Itza, Mexico. I downloaded whatever I could to avoid using data as the reception is awful in Chichen Itza.

For some weird reason the app had to download stuff all the time and froze like crazy. It goes without saying it was useless. We’d way better hiring a guide

**Developer response:** We're truly sorry to hear about the issues you experienced with our app at Chichen Itza. We strive to make our app accessible offline to avoid such problems, and it seems we fell short this time. Please consider reaching out to us at support@actiontourguide.com with any additional details or suggestions you might have.

### 1/5 — Crashed all the time

*2023-08-12*

We planned to use it for Chichen Itza, but the app crashed all the time. It goes without saying that we could not enjoy our tour as we expected.

### 1/5 — Waste of time and money. Unfortunately.

*2023-02-06*

I paid $10 for this app and tried to download it at Chichén Itzá. 
It takes up 125MB which you can’t download off a the 4G network because it’s too slow. 
It’s essentially useless unless you know to download it from Wifi before you get there. 
Very disappointing.

**Developer response:** We're sorry to hear about the difficulties you encountered downloading our app at Chichén Itzá due to the network limitations. We highly recommend downloading our tours over Wi-Fi before visiting to ensure a smooth experience. Please contact us at support@actiontourguide.com if you need further assistance or to discuss your concerns.

### 1/5 — Useless

*2022-11-14, version 2.3*

Only works with internet and crashes without it (even if you’ve downloaded the content whilst on wifi)
You will not have internet at Chichen Itza
Refund please

### 1/5 — A scam!!!

*2021-12-22, version 1.9*

Downloaded the app and when I got to the site it could not be used. I want a refund immediately.

### 1/5 — Garbage

*2021-05-24, version 1.8*

In app purchawe of tours

### 1/5 — Didn’t work on site... DO NOT BUY!!!

*2019-06-05*

Useless. I paid for the actual tour and once I arrived in Chichen Itza it did not work at all. It didnt show the tour I paid nor the map. I want my money back!

**Developer response:** Thanks for letting us know. We’d like to better understand the issue. Could you message us at support@actiondatasystems.com

### 1/5 — DOES NOT WORK OFFLINE!!!

*2019-05-13*

The demo app worked fine, but once I purchased and downloaded the full guide and went to Chichen Itza (where I didn't have data connection) it just kept crashing. So, basically, it’s completely unusable and a waste of money.

**Developer response:** We're so sorry you experienced trouble with the app and thank you for bringing this glitch to our attention. We have now fixed it! Please try again -- it should work this time. Feel free to contact us for details or help:  support@actiondatasystems.com

### 1/5 — Doesn’t work

*2019-02-14, version 1.1*

Bought this app, paid for the Chichen Itza tour, downloaded everything, made sure it worked. Then when I got to the site itself the app froze and wouldn’t open. I would like a refund please.

### 2/5 — Kept Starting over

*2026-02-19, version 3.6*

The app didn’t work. It kept starting over or getting stuck in 1 spot.

## Most praised reviews (10 highest-rated)

### 5/5 — Great guide!

*2026-02-21*

This app is fantastic!  Made the experience come alive, and we could go at our own pace and see what we wanted to see.  Highly recommend!

**Developer response:** Hi Cueroacero, Thank you for the great review! I’m so glad to hear the Chichen Itza GPS Audio Guide helped bring the experience to life and gave you the freedom to explore at your own pace and focus on what interested you most. I truly appreciate the recommendation and hope you enjoy many more tours with us.

### 5/5 — Excellent Guide

*2025-08-14, version 3.0*

So incredibly well done and informative! Highly recommend!

### 5/5 — Super Audioguide

*2025-01-04*

Hat alles super geklappt. Interessante Infos!

**Developer response:** Thank you for your amazing 5-star review! 🌟 We’re thrilled our Chichen Itza tours made your trip memorable. The views of Pyramid of Kukulkan, and the Court of the Thousand Columns are unforgettable, and we’re glad you enjoyed the narration. Your recommendation means so much, and we can’t wait for your next adventure! 😊

### 5/5 — Great and economical!

*2024-11-07*

Great app! My husband and I shared a set of wireless headphones and enjoyed learning about Chichen Itza at our own pace.

**Developer response:** Thank you for your kind words! We're thrilled that you and your husband enjoyed exploring Chichen Itza with our app. Sharing wireless headphones is a great idea for a synced experience! If you have any suggestions for improvement or want to explore other destinations, let us know. Happy touring!

### 5/5 — Well worth the $9.99

*2022-12-08*

Great information on the history of the area and specifically Chichén Itzá. 
The numbered map was very helpful and allowed us to see things that were not in the heavily trafficked areas.

**Developer response:** We're pleased to hear that you found the information and the numbered map helpful during your visit to Chichén Itzá. Thank you for sharing your positive experience, and we hope to continue providing valuable insights on your future journeys.

### 5/5 — Beste Lösung für Lösung für Chichen Itza auf eigene Faust

*2022-11-15*

Gut ausgewogener Inhalt. Spannend erzählt. Gut funktionierende GPS-Guidance. Offline-Modus fehlerfrei. Super Preis-Leistungsverhältnis im Vergleich zu den Lokalen Tour-Preisen bei völliger Unabhängigkeit.

**Developer response:** Thank you for your review. We're glad to hear you enjoyed the content balance, engaging narration, and the functionality of our GPS guidance in offline mode. We appreciate your recognition of the value our app provides compared to local tours.

### 5/5 — Get it.

*2022-07-22*

This was perfect. We were there with our family of 4 and we kind of hate following a hired tour guide around. They are always in a hurry to be done with your tour so they can get paid to do another one. So you end up not being able to see everything you want to or linger. 
With this App you get good information, it follows your pace, and it’s affordable. We downloaded to 2 devices and the boys took one at their pace and the girls took the other. We each shared a set of ear pods so we could still talk as we went. Perfect.

**Developer response:** Thanks so much for your kind words! I’m thrilled that your family had a good time at Chichen Itza. Next time you’re planning a family trip, don’t forget to check our other tours we offer.

### 5/5 — Great for the independent type

*2021-12-10*

Great app for the person that wants to go on their own pace. A lot of good descriptions and stories to hear.  I really enjoyed it!!!
There where a couple of new sections at the site that where opened up and the app did not cover that but that is understandable. 
I would recommend the app overall.

**Developer response:** So glad you enjoyed the tour so much! I will be adding an update soon. Thanks again! I have a total of 100 tours in the USA. Please review them for your next vacation. Also, this tour is yours for a lifetime. So, you can listen to it at home or use it again on your next trip here.

### 5/5 — Great tour, better price!

*2021-11-01, version 1.9*

It was great!!

### 5/5 — I love it

*2021-09-11*

My boyfriend and I got this app to run away from being ripped off by tour guides. Loved it! It explained everything we needed to know and the gps route showed in the map is the best route to truly appreciate chichen itza! Would you rather spend 7 dols or 50 + tip in a guy who won’t even go through the whole archeological site with you? I saw other couples also using this app there and guides were openly criticizing and mocking us, which proved our point: they are not worth it.

**Developer response:** Wow! That’s really interesting. I think you guys really enjoyed your trip with us. That’s actually a better way to save your money and know the whole story of that great place. If you are still there I will suggest you to go for Tulum Ruins, Ek Balam and Coba. Those are also amazing places to visit. Thanks again!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*