# Chicken Salad Chick — user reviews > 551 indexed App Store user reviews of Chicken Salad Chick by Simply Southern restaurant Group, LLC, rated 4.87/5 from 80,722 ratings. - Source: https://appshunter.io/ios/app/chicken-salad-chick/id950774184/reviews - App overview in markdown: https://appshunter.io/ios/app/chicken-salad-chick/id950774184.md - Rating breakdown: 5★ 64,794 · 4★ 2,362 · 3★ 521 · 2★ 210 · 1★ 1,046 ## What do users think of Chicken Salad Chick? Overall sentiment: negative **Pros** - 🤍🤍 Delicious food - 🥤 Great meal for a great price - 🤗 Friendly and helpful staff - 🏪 Convenient locations - 💯 Consistently good experience **Cons** - 🔑 Impossible to sign in or create account - 💸 Points did not transfer from old account - 🤖 New app is buggy and unusable - 🚫 Unable to scan receipts or redeem rewards - 🤯 Confusing and unintuitive navigation **Commonly reported bugs** - Login issues and password reset problems - Receipt scanning not working as expected - Orders disappearing when navigating away - Inconsistent behavior across app updates - Inability to add payment methods or redeem rewards **Most requested features** - Map feature to view nearby locations - Ability to delete multiple emails at once - Better integration with Apple Pay and other mobile wallets - More detailed menu item descriptions - Streamlined online ordering process ## Newest reviews (11 of 551) ### 2/5 — Disappointed *2026-08-15, version 4.2.23* The food is really good. Also my sister worked there but then the did not schedule her for like five weeks but the won’t fire her because the don’t want to do the paperwork so she still has that job but she still hasn’t been scheduled. Also the would not give the minors a brake and that is illegal. ### 4/5 — Problems with the app *2026-08-15, version 4.2.23* Problem with the create an account on the app ### 4/5 — Good place for lunch *2026-08-14, version 4.2.23* Unique sandwiches. Love Fancy with the grapes. ### 2/5 — Food is good but app sucks *2026-08-06, version 4.2.23* The app will delete your account, you try to sign in and then it says it doesn’t exist. Okay cool, then you use your friends number she confirms and it STILL says to confirm. I have contacted customer service and nothing ### 5/5 — Yummy 😋 *2026-07-25, version 4.2.23* Yummy! The palmetto cheese is delicious 😋 I’m a vegetarian so it’s hard to rate the chicken salad. ### 5/5 — Delicious!! *2026-07-22, version 4.2.23* I tried Chicken Salad Chick for the first time yesterday, and it was sooooo good! Everything tasted excellent, the sandwich, fresh fruit, the cookie that was included in my to go order. Even the pickle was good and I’m not a big pickle fan! ### 5/5 — Brooksville fl store *2026-07-20, version 4.2.23* I love Miss Holly and Linda! They make you feel at home! All the staff there are amazing and super helpful ### 5/5 — Game changer for hosting! *2026-07-20, version 4.2.23* Top notch ### 5/5 — The best *2026-07-17, version 4.2.23* Loved the Maui Maui chicken salad it was delicious! ### 5/5 — Excellent customer service *2026-07-16, version 4.2.23* In the CSC on Hwy. 20 in McDonough GA, Ms.A was amazing! She should be training customer service! ### 2/5 — 21 minutes *2026-07-16, version 4.2.23* Excuse was I drop the bread on the floor? It would’ve been fine if they would’ve came and told us why the reason it was 21 minutes. ## Most critical reviews (10 lowest-rated) ### 1/5 — Error *2026-08-27, version 4.2.23* Doesn’t notify the store of arrival for curbside ### 1/5 — This is awful *2026-08-26, version 4.2.23* The first app was fine, easy to use, easy to scan reciepts. Ever since the first change nothing converted! Cant reset passwords or get into original acct, just a mess!!! The food is not worth this headache as good as it is- dont waste your time!!! ### 1/5 — Completely sucks *2026-08-26, version 4.2.23* They want you to sign up I signed up. I have no problems doing that. I love the place. Great food great atmosphere. I would like to like their app, but it’s probably one of the creepiest apps I’ve ever used. I do all the things I get all the green checkmarks I do everything and it’s still not working. I have even deleted the app and started over. Still not working six days now. I mean, do you guys want my business or not?? You won’t let anybody call in and due to go orders it’s taken an hour and a half to get through your stinking line. So that’s what apps are for, but guess what can’t get yours to work. Please fix this. It’s ridiculous. ### 1/5 — App issue *2026-08-11, version 4.2.23* Your app is difficult to navigate. It rarely opens inside your locations. ### 1/5 — Crashes often *2026-08-05, version 4.2.23* Crashes often and suspicious app; have to reinstall often. Needs a new app vendor. ### 1/5 — Bad design *2026-07-21, version 4.2.23* This stupid app will not let you use Apple Pay and it will delete your cards. ### 1/5 — Absolutely bad *2026-07-17, version 4.2.23* I didn’t even try the food but service didn’t open the door recommended bull crappppo ### 1/5 — Sad *2026-07-16, version 4.2.23* Horrible app, give away free scoop and the app won’t work and the store doesn’t honor it!! ### 1/5 — BROKEN *2026-07-16, version 4.2.23* CLAIM YOUR SCOOP button REFUSES to work ### 1/5 — Not user friendly *2026-07-16, version 4.2.23* Looking for a free scoop but turns out its only for existing app users. Not for new customers 🤬🤡 ## Most praised reviews (10 highest-rated) ### 5/5 — gals lunch *2026-08-27, version 4.2.23* had such great pimento salad & grape side salad plus yummiest ever slice white cake ### 5/5 — Gma Nonny *2026-08-26, version 4.2.23* Lunch out with the Ladies!! The Group was blown away by the fast and accurate service! Employees were super nice and management came by to check on our First time visit experience. We all ordered different items and everything was delicious and so many choices! We are already planning our next visit! ### 5/5 — Fresh Chicken Salad *2026-08-24, version 4.2.23* Lots of different variations of your favorite chicken salad!! ### 5/5 — Delicious and so many choices *2026-08-24, version 4.2.23* I’ll probably get Chicken Salad Chick once a week is such a stable cause it’s refreshing and delicious especially during the summer heat ### 5/5 — Awesome food! Great service! *2026-08-22, version 4.2.23* Went there for the 1st time the other day… loved it! Decor so nice, customer service was great and food was yummy. Will def be going again! ### 5/5 — Great chicken salad *2026-08-17, version 4.2.23* Some of the best chicken salad I have ever eaten reminded me of the original chicken salad from Chick-fil-A yummy!!!!! ### 5/5 — Supper at CSC *2026-08-13, version 4.2.23* I would like to thank Tyson and Lexie for their help. ### 5/5 — Excellent *2026-08-13, version 4.2.23* Excellent food as always. Friendly staff, clean facility. Triple 5 stars!!!! ### 5/5 — Loyal “Clucker”! *2026-08-07, version 4.2.23* Your Villages, FL location is the BEST! My friends and I are frequent guests where we enjoy your wonderful salads and sides (broccoli and grape salads!)while we visit. The franchise holder is often there and readily stops to chat. Great food, a warm welcome and I don’t need to do dishes! It doesn’t get any better than that! ### 5/5 — The Best *2026-08-06, version 4.2.23* Our favorite meal is with Chicken Salad Chick! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*