# Chihiros Magic — user reviews > 35 indexed App Store user reviews of Chihiros Magic by Shanghai Ogino Biotechnology Co., Ltd., rated 2.70/5 from 7 ratings. - Source: https://appshunter.io/ios/app/chihiros-magic/id1402479226/reviews - App overview in markdown: https://appshunter.io/ios/app/chihiros-magic/id1402479226.md - Rating breakdown: 5★ 1 · 4★ 0 · 3★ 4 · 2★ 0 · 1★ 2 ## Newest reviews (11 of 35) ### 2/5 — Need new update *2019-09-03, version 1.3.2* For quick setup only 5 hour max can u give us new update for 7 hour Tq ### 2/5 — How to copy setting ? *2019-04-17, version 1.3.2* I have 2 commander 4 for 2 WRGB. How can i copy setting from one lamp to another? ### 1/5 — 日出日落mode 有問題 *2019-02-22, version 1.3.2* 爲什麼日出日落 mode 係砐砐而唔係慢慢變? 其實改個program 由 1/100 改做1/10000 已經解決問題？ ### 2/5 — Da migliorare *2019-02-15, version 1.3.1* L'app funziona però è difficile impostare il grafico con le dita,grafico troppo piccolo. ### 1/5 — Commander 4 *2019-02-09, version 1.3.1* Sehr unzuverlässig diese App, macht die Lampe für mich unbrauchbar. ### 1/5 — Очень сырое приложение. *2019-01-10, version 1.3.1* Приложение для iPhone очень сырое, не доработанное. Программа сбивается из-за этого контроллер работает не корректно. Приложение для андроид оптимизировано лучше. Всё очень плохо! ### 1/5 — Very complex *2018-12-20, version 1.3.1* Change the interface, quite impossible to use! Then the lamp is quite impossible to configure! Do you try the application before delivering it?! It is far too small and not convenient. ### 1/5 — 為何要經常按開機 *2018-12-20, version 1.3.1* 為什麼要每次按開機才會有霧化的作用？ ### 1/5 — Very bad..( *2018-12-11, version 1.3.1* Very bad program, don’t setting real time, many bugs, time preset 30min. Wait update ### 2/5 — Bon début *2018-12-08, version 1.3.1* C’est super de tout regrouper sur une même applications. Pour le réglages horaire de l’éclairage il est dommage de ne pas pouvoir régler À la minute. ### 1/5 — Automatic only for 24 hours *2018-11-08, version 1.2.3* the parameter settings are only for 24 hours ... the next day you have to reconnect the bluetooth again because the settings cannot be saved ... so you are required to connect bluetooth every 24 hours ... please fix this problem so that it can be automatic.. thx ## Most critical reviews (10 lowest-rated) ### 1/5 — Impossible to pair! *2023-01-14, version 1.3.2* BT is detected on my iPhone 13 ProMax and it even connects - but the app simply cannot connect to the device standing in an eternal loop to timeout. I can’t run the device without the app so it’s deemed worthless! Please fix this! ### 1/5 — Bluetooth unbrauchbar *2022-12-23, version 1.3.2* Diese App geht überhaupt nicht weder Bedienfehler noch sonst irgendwas lässt den Doktor bei in Funktion gehen.bluetooth ist in Betrieb aber die App funktioniert nicht ### 1/5 — Não consigo parear *2020-09-09, version 1.3.2* Impossível parear com doctor 4 ### 1/5 — Terrible Interface *2020-05-20, version 1.3.2* its terrible to use that interface. the configuration directly on the graph, the way it was done, is terrible and it is certaninly hurting the products sales. SOLVE THIS SOON! ### 1/5 — Why complicating it? *2020-05-04, version 1.3.2* See Flat One application. It's simple. This app is a good example on how something simple can be so complicated. ### 1/5 — Developer lack creativity! *2019-10-03, version 1.3.2* May have a button to simulate rain, lightning. It's hard to configure, and there's no shortage of default settings! Settings to shrink seaweed. Developer lack creativity! ### 1/5 — 無法連線 *2019-08-05, version 1.3.2* 臺灣繁體Ipad為什麼無法與千尋Commander1連線， 軟體版本12.3.1 但用藍芽收尋可以收尋的到千尋Commander1 ### 1/5 — Davvero complicata e non performante *2019-04-29, version 1.3.2* Nella modalità auto è davvero difficile impostare ora e potenza. Poi quando si passa da un colore all’altro spesso perde l’impostazione del colore che si era già sistemato. Se si accede all’app durante la giornata magari per modificare una linea, perde le impostazioni quindi bisogna rifare tutto. Se si accede da altra postazione idem, parte da zero,quindi la si può utilizzare o solo da cell o solo da Tablet, perchè non sono sincronizzati. Davvero un’app allucinante...la plafo invece, nel suo insieme di colori è davvero bella. Peccato... Edit Dopo l’aggiornamento è anche peggio. Non è ammissibile che un’azienda come la Chihiros faccia app del genere. Pessima. Ingestibile. Commander 4 da cestinare. Edit bis Dopo aver sostituito il prodotto ancora non funziona... Perde l’ora. Anzi.. non la sincronizza proprio. Questo è intollerabile. Soldi buttati. ### 1/5 — Please update the App! *2019-03-22, version 1.3.2* I Have a Chihiros Wrgb. First Thing is that there is no Tablet Version of the App with bigger Scale, so we can set the Time of each channel corectly. Second Thing: Please add a Fade Function, so the Move from 0% to 100% looks smooth! Third Thing: everytime i enter the app and the Controller, all my Settings are lost and not saved :/ Please change this few things and your customers will be luckier than bevor. ### 1/5 — Ich verzweifle *2019-03-19, version 1.3.2* Ich könnte ausrasten...das denke ich mir während der Bedienung der App. Bedienung grausam, ständig setzen sich die Einstellungen zurück auf random Zeitpunkte auf 0%.... ## Most praised reviews (10 highest-rated) ### 5/5 — Molto buona *2018-11-18, version 1.2.3* Applicazione ben fatta, funzionale e pratica. Con l’accessorio compatibile, si eliminano timer e spine e si riesce a dettare la luce Alba/tramonto. Nonostante vada più che bene così, potrebbe essere, secondo me, un pochino migliorabile con alcuni piccoli accorgimenti: 1) impostare il grafico col dito è un po’ macchinoso, se avesse la modalità landscape lo screen maggiorato agevolerebbe il dettaglio; 2) manca la lingua italiana. 5 stelle, comunque, meritate. ### 4/5 — Ray’s Talk talk *2020-10-26, version 1.3.2* 加油吧寫一些預設的模式讓用戶取用就不用 繁複的設定，例如夏天模式冬天模式或者是省電模式讓客戶可以自己選 ### 4/5 — Nicht ganz perfekt *2020-08-27, version 1.3.2* aber ok..für mich auf jedem fall besser als my chihiro. Ich betreibe zwei Lampen WRGB und die A Serie. Da mein Handy Display zu klein ist verwende ich die App am IPad und hier ist das händling super Schön wäre noch wenn man selber 1-3 Profile erstellen könnte das lokal gespeichert wird ### 3/5 — The timer is changing by itself *2020-06-04, version 1.3.2* I set the sunset light at 4pm-10pm. Day by day the sunset timer is changing unscheduled, sometimes 15mins late, 30mins late and so on. Then I have to set up again every week. Is there way to set it up constantly? ### 3/5 — I dont know ? *2019-05-31, version 1.3.2* I dont know why after i set everything, the LED sorta disconnected and sometimes the light flickered and sometimes it lights up when it’s not supposed to.It then can be fixed by connecting to phone again which is actually a hassle. I have to connect to my phone every single time to make the LED lights up according to my set settings ### 3/5 — More quick set *2019-05-18, version 1.3.2* It would be good to have a quick set that can set more than 1 period of time in a day ### 3/5 — Expensive time switch *2019-01-14, version 1.3.1* U can set up a sunset/sundown yes but: 1. light Level just changes every 3 minutes. It should slowly adapt every minute. 2. setting up time is pretty difficult with touchscreen 3. u have to choose for example 7.30 pm to turn of the light at 8 pm. ### 3/5 — Time delay *2018-12-06, version 1.3.0* Please fix the issue of time delay,i got 5mins delay each day if i don’t connect my phone with the commander 1. ### 3/5 — Buona app *2018-10-30, version 1.2.3* App ben fatta, unico neo il grafico è poco pratico x impostare le varie fasi....... più comodo un impostazione di percentuale numerica e orari di accensione/spegnimento. ### 2/5 — Flackert *2019-12-13, version 1.3.2* Zeitzonen sind schwierig zum einstellen! In den letzten 20 Minuten der Lichtperiode flackert das Licht (an aus an aus an aus) im Sekundentakt! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-08.*