# Children's Health — Pediatric Care Dallas & Plano

> Mobile app for managing pediatric healthcare appointments, records, and communication. (iPhone/iPad app by Children's Medical Center.)

- Source: https://appshunter.io/ios/app/childrens-health/id1437657749 (this page in markdown: same URL + `.md`)
- Developer: [Children's Medical Center](https://appshunter.io/developer/594877825)
- Category: Medical, Navigation
- Price: Free
- Rating: 4.20/5 from 55 App Store ratings · 10 written reviews indexed
- Age rating: 17+
- Requires: iOS 16.6 · 308 MB
- Languages: American English, Arabic, Danish, Dutch, Finnish, French (France), Swiss High German, Norwegian Bokmål, European Spanish, Swedish
- Released: 2018-12-08
- Data updated: 2026-08-23
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/childrens-health/id1437657749/reviews.md

## What is Children's Health?

Welcome to a streamlined approach to your child’s health care. With on-the-go access to Children’s Health providers, hospital amenities and enhanced MyChart integration, the Children’s Health Mobile App puts the power to manage your child’s care right where it should be – in your hands.

Key features:
- Manage your child’s appointments and check in online
- Communicate securely with your child’s care team
- See lab results, immunization history and doctor visit notes
- Request prescription refills
- Pay your bill or set up a payment plan
- Find a doctor or access virtual care
- Locate amenities, both in and around the hospital
- Navigate door-to-door from your home right to your doctor’s office
- Link to your other MyChart accounts to see all your health info in a single view

## Key features

- Manage appointments and online check-in
- Secure communication with care team
- View lab results and immunization history
- Request prescription refills
- Find doctors and access virtual care
- Integrated MyChart access

## Recent user reviews (10 of 10)

All indexed reviews: https://appshunter.io/ios/app/childrens-health/id1437657749/reviews.md

### 5/5 — Easy to use

*2026-03-07*

This app was very helpful when our child had to go to the Emergency Room. Someone came to our room and showed us how to use the app.  My child also downloaded the app to their phone so they could watch movies. As a busy parent this app is great.

**Developer response:** Thank you for taking the time to write a review!

### 1/5 — Poor app

*2025-12-30*

The design is poor and difficult to navigate. Good luck getting anything accomplished while using it. You’re better off just calling the doctor yourself.

**Developer response:** Thank you for sharing your feedback. We’re sorry to hear that you had a frustrating experience with the app. Your input is valuable, and we’re actively working on making the app easier to use and more intuitive for everyone.
If you’re open to it, we’d love to learn more about the specific challenges you faced so we can address them. Please contact us at MobileApp@childrens.com.
We appreciate your honesty and hope you’ll give us another try as we roll out updates focused on better design and smoother navigation.

### 5/5 — Best Pediatric Doctors

*2025-06-25*

Highly recommended!

**Developer response:** Thank you for your review!

### 3/5 — Update broke the shuttle tracker

*2024-09-09*

The latest update broke the shuttle tracker

**Developer response:** Sorry for the inconvenience. This has been fixed in the latest release.

### 5/5 — Wow! Pleasantly surprised

*2024-07-15*

I tried using this app a few years ago but uninstalled it because it was buggy and I didn’t find it useful. When I took my youngest to the ER recently (she’s fine) I heard that they overhauled the app so I decided to give it another try. I’m glad I did! I used the app to find the cafeteria and then found charging lockers so I could recharge my dead phone! That alone makes it worth the download but I also have 3 kids and this app is soooooo much easier to use than MyChart.

**Developer response:** Thank you for the review!

### 1/5 — How to Mess up a Good App

*2024-06-12*

The latest version of the app has rolled back one of the important aspects of the app. Now one has to manually log in every single time; facial recognition no longer works. This is VERY annoying. I use this app frequently because of my daughter. I am actively looking for an alternative.

6/12/2024
The developer has done it again!  This time the app allows only Apple Pay and Bank EFT for payment.  Payment by a credit card - in my case a HSA card - no longer works.  Children’s must stop hiring these incompetent developers once and for all.

**Developer response:** I'm sorry about the issues you've been having. Facial recognition is working correctly, so please update the app if you're still unable to log in that way.
For bill payment, we accept credit and debit cards, bank EFT, and Apple Pay. There may have been an issue with your card or a hiccup with our payment processing software when you tried to pay. If this issue persists, please call our Financial Services department at 800-467-7404.

### 1/5 — How to Mess up a Good App

*2023-07-03*

The latest version of the app has rolled back one of the important aspects of the app.  Now one has to manually log in every single time; facial recognition no longer works.  This is VERY annoying.  I use this app frequently because of my daughter.   I am actively looking for an alternative.

**Developer response:** We’re so sorry about this. It took longer than we would like but we fixed the bug that kept the app from saving your username and biometric preferences. We’ve also made some enhancements that should make the app easier to use. We hope you’ll give the app another try!

### 3/5 — Want To Love

*2020-02-03*

This app seems wonderful in theory. In actuality, it keeps freezing, crashing and is not responsive to touch.

### 5/5 — Love the app

*2018-12-11*

Thank you Children’s Health for helping me navigate and find where I need to be. This saves me so much time. My kiddo loves helping me find where we need to be. Wish I could give this 10 stars. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

### 5/5 — I LOVE THIS APP!!!

*2018-12-07*

This app saves so much time!!

## Frequently asked questions about Children's Health

### What can I do with the Children's Health app?

The Children's Health app allows you to manage appointments, communicate with your child's care team, view lab results and immunization history, request prescription refills, pay bills, find doctors, and access virtual care. It also integrates with MyChart for a consolidated view of health information.

### How does the Children's Health app handle MyChart integration?

The app offers enhanced MyChart integration, allowing you to link to your other MyChart accounts. This enables you to see all your child's health information in a single, convenient view directly within the Children's Health app.

### Is the Children's Health app free to use?

Yes, the Children's Health app is available for free. There are no costs associated with downloading or using the core features of the application.

### What devices support the Children's Health app?

The Children's Health app is currently supported on iPhone and iPod devices. Compatibility with other platforms may be available in future updates.

### How often is the Children's Health app updated?

The latest version of the Children's Health app is 3.6.0, last updated on March 5, 2026. This indicates a commitment to regular updates and improvements for the application.

### What is the age rating for the Children's Health app?

The Children's Health app has an age rating of 17+. This is typical for medical applications that may contain sensitive health information or require adult management.

### Does the Children's Health app have ads?

No, the Children's Health app does not contain advertisements. Users can manage their child's healthcare information without interruption from in-app ads.

### How can I find a doctor using the Children's Health app?

The Children's Health app features a 'Find a Doctor' function. This allows you to easily search for and access information about healthcare providers within the Children's Health network.

## Version history (last 5 releases)

### 3.7.0 — 2026-08-20

- Introducing Hello Patient, our digital self-arrival feature.  This new option makes check-in easier for everyone.
- Other small fixes and improvements

### 3.6.3 — 2026-07-31

- MyChart push notifications keep you updated with timely alerts about your health record.
- Search our locations and use our indoor maps and even when your device has no signal.
- Streamlined Doctor Search makes it easier to find a primary care provider or pediatric specialist.
- Indoor map details now show more information, including hours, phone numbers and links.
- Easily get to your eyeglass and contact lens prescriptions from the MyChart menu.
- Other small fixes and improvements

### 3.6.2 — 2026-05-14

Minor enhancements and bug fixes

### 3.6.1 — 2026-04-17

- Get walking directions to our new Amenities Corridor at our Plano Campus
- Easily browse and borrow ebooks and audiobooks in our app when you’re at our Dallas or Plano hospitals. (If you don’t have a Children’s Health library card you can request one in the app!)
- The Upcoming Appointments card on your dashboard now shows the next 7 days’ appointments to help you plan your week. 
- MyChart has some updates too:
- - Get a code to recover your username or reset your password.   
- - PreCheck-in is now called “Get Ready”
- - Keep loved ones informed during your hospital stay with Friends & Family Updates.
- - Clean up your MyChart Messages with bulk actions—select multiple messages to bookmark, archive or mark as read.
- Fixed an issue that prevented our chatbot from launching.
- Other small fixes and improvements

### 3.6.0 — 2026-03-05

- New users can now request a Children’s Health MyChart account or enter an activation code from the Account Help screen.
- Your login preferences are now saved in your MyChart Account Settings. NOTE: You will need to reset your biometrics after installing this update.
- Customize patient profiles more easily from the patient health record.
- Other small improvements and bug fixes

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## More apps by Children's Medical Center

- [Children's Health VirtualVisit](https://appshunter.io/ios/app/childrens-health-virtualvisit/id1087169227)
- [Children’s Health Survey Guide](https://appshunter.io/ios/app/childrens-health-survey-guide/id1107794646)
- [Diabetes Advisor](https://appshunter.io/ios/app/diabetes-advisor/id1254206179)
- [Fundraising To Go](https://appshunter.io/ios/app/fundraising-to-go/id1460294576)
- [Red Balloon Run & Ride](https://appshunter.io/ios/app/red-balloon-run-and-ride/id1495412896)

All apps by Children's Medical Center: https://appshunter.io/developer/594877825

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*