# Children's Healthcare of ATL — user reviews

> 27 indexed App Store user reviews of Children's Healthcare of ATL by Children's Healthcare of Atlanta, Inc., rated 4.80/5 from 296 ratings.

- Source: https://appshunter.io/ios/app/childrens-healthcare-of-atl/id1042090553/reviews
- App overview in markdown: https://appshunter.io/ios/app/childrens-healthcare-of-atl/id1042090553.md
- Rating breakdown: 5★ 269 · 4★ 8 · 3★ 3 · 2★ 5 · 1★ 11

## Newest reviews (9 of 27)

### 5/5 — Autism Clinic

*2025-05-07*

I love this place so much love and understanding great staff and lots of help with the kiddos

### 5/5 — Love CHOA!

*2025-04-09*

My daughter has been a patient since 2021 cause of a car accident. She spent 10 months in Scottish Rite. Her progress has been so amazing. Now that she is aging out I’m so sad. I just want to thank the entire team. You all have done so great and proud to move on to her next level of progress. This is all because of the CHOA team… Love Love Love you❤️❤️❤️

### 5/5 — Best Children’s Hospital system

*2025-01-14*

I can’t thank CHOA enough for the superior care they give our children year after year. We were just discharged from CHOA Scottish Rite for our youngest daughter’s tonsillectomy/ adenoidectomy. 10/10 service from the security staff to the doctors/ advanced practice practitioners and the tech and nurses that took care of us whole time we were there. Very attentive and caring/compassionate. The whole process was tracked on the children’s app from the time our daughter’s surgery started till discharge. Everything was documented and informative so we knew what was happening every step of the way. Very detailed. We love this hospital system and the services it offers for the children and the patients/ caregivers. The best of the best.

### 5/5 — Best app

*2024-11-26*

This app is extremely helpful as it consolidates everything into one location, including checkup schedules, visit summaries, and an informational library. I highly recommend it for anyone with a child who frequently visits the hospital, or for the child themselves once they reach an appropriate age. However, I must mention that I miss the indoor maps, which were a significant help to me and my mom.

### 5/5 — Outdoor nav indoors! It’s so easy to use!

*2018-07-20, version 2.0.1*

What a great way to reduce the stress of going to the hospital!

### 5/5 — Egleston Explorer

*2018-06-01*

Gah! This is a surprisingly amazing app! I am really impressed with the amount of detail that went into this. I used it to navigate through Egleston and it was exactly what I needed!

### 5/5 — Amazing app for Children's!!!

*2015-11-11, version 1.0.1*

This is such an innovative and efficient way to help the families of Georgia navigate CHOA!!! Way to go CHOA!

### 5/5 — Awesome App!!

*2015-10-06, version 1.0*

This is an incredibly simple yet powerful app. Thanks for making life in the hospital easier to navigate. I also like being able to locate neighborhood facilities.

### 5/5 — Fantastic technology

*2015-09-28, version 1.0*

The indoor way-finding technology in this app is ahead of it's time.  Never get lost in a big hospital again.

## Most critical reviews (10 lowest-rated)

### 1/5 — Messages are hard to find

*2026-08-24*

There needs to be a direct link on the page to send messages to the provider. I feel like I am always going on a hunt to find where to send a message .

### 1/5 — new update stinks

*2024-03-28*

Not sure what happened, but the app totally changed, and not for the better. Why did you change, and make your app worse?

### 1/5 — Bad

*2024-03-28, version 10.7.3*

This new app is weird, what happened? I can’t save my parking spot anymore

### 1/5 — Couldn’t Install Properly

*2018-01-18*

Started app for the first time and it asked if I wanted notifications. Don’t know what notifications or why, so I said “no.” It then asked if it could sense my location. I selected the “while using the app” option, but instead of proceeding, it kept giving me a “Location services required” message. I confirmed that this was already enabled - while using the app - but it never allowed me to continue.

### 2/5 — Visibility.

*2026-03-30*

All information should be visible to all parties that are privy to the information. You know that. Do BETTER

### 2/5 — Why did you change app?

*2024-04-10*

The new app is horrible. Why did you remove the maps inside the hospital? Nephew had a procedure last year, it is was great to use to go visit. Was really disappointed to not be able to use again to visit after another procedure. Please change it back.

### 3/5 — Helpful, but buggy

*2025-04-03*

It’s nice to have an app for our child’s healthcare, and ApplePay is available for bill payments. However, the app has issues: The app will frequently close out while I am trying to complete an e-check in or when I am trying to update information. Sometimes the billing information is difficult to find. Sometimes a doctor’s notes are inconveniently posted in various locations.

### 3/5 — Great Help but Needs Improvement

*2017-09-20*

1) This app is very helpful to parents of patients. What a great way to show off a hospitals amenities for patients to have a better stay. 

2) This app should not have to require location services at all times. You can change it to allow it just while using the app. 

3) The app crashes every time you select the Scottish Rite cafe to get the cafe information and map. We had to ask staff if there was a cafeteria at the hospital and where it was located.

### 5/5 — Love the App

*2026-08-17*

Love the app, Very helpful when needing to reach the Dr.’s , making appts , and keep up with appointments etc.,

### 5/5 — Great service

*2026-06-30*

We were in and out for our appointment. Staff was nice and helpful.

## Most praised reviews (8 highest-rated)

### 5/5 — Radiology

*2026-04-11*

We had such a great first experience at CHOA!!! Highly recommend, such nice and welcoming people

### 5/5 — Saints

*2026-04-10*

The work of saints and angels, security, every front desk, cafeteria and all not just one but all the nurses were amazing! Truly amazing ! I am in tears thinking about how much this place was accommodating and positive throughout. Amazing. Literally doing gods work in this building

### 5/5 — Amy gave exceptional service.

*2026-04-06*

Amy RN. The Case manager went above and beyond to make sure my son got what he needed during his visit and after his visit. The world needs more people like Amy. 

I called last week because I needed paperwork reviewed she called me back within an hour, got me connected to the right department and followed up. The next week we were released and she made sure my little one had everything he needed! 

You can tell Amy loves what she does for a living!

### 5/5 — CHAU

*2026-02-01, version 11.5.2*

Excellent hospital

### 5/5 — So advance and informal

*2026-01-15*

This is very to use app, the results in place is amazing! No need to remember where you put what, this definitely helped a lot. Thank you!

### 5/5 — Agradecida

*2025-08-26, version 11.2.5*

Excelente atención lleve a mis hijos a realizarse exámenes de laboratorio, recibimos un trato humano , amable y profesional, incluso mi hijo se puso tan nervioso. Que le dieron hasta ganas de vomitar y la persona q estaba estaba en laboratorio creo que( april ) supo manejar la situación con mucha paciencia y cariño de verdad mil gracias

### 5/5 — Great app

*2025-07-10*

Best thing ever!  When you have a child that have different specialty doctors and different appointments, it makes it so much easier to keep count of everything.  Very user friendly.  Makes communicating with the doctors offices so much easier as well.

### 5/5 — Easy and convenient

*2025-06-27*

The app is so easy and convenient to use. It gives you the availability to communicate with the provider or team in real time. I love it

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-14.*
