# Chime® – Mobile Banking — user reviews

> 4,265 indexed App Store user reviews of Chime® by Chime Financial, Inc., rated 4.80/5 from 1,558,421 ratings.

- Source: https://appshunter.io/ios/app/chime-mobile-banking/id836215269/reviews
- App overview in markdown: https://appshunter.io/ios/app/chime-mobile-banking/id836215269.md
- Rating breakdown: 5★ 1,426,428 · 4★ 68,475 · 3★ 20,294 · 2★ 9,278 · 1★ 33,946

## What do users think of Chime®?

Overall sentiment: positive

**Pros**

- 🚀 Early paycheck
- 💰 No overdraft fees
- 👍 Easy to use app
- 💳 Credit builder feature
- 💳 Spot me feature
- 💳 Referral program
- 🏧 Fee-free ATM access
- 🤝 Helpful customer service

**Cons**

- 🐛 Inconsistent direct deposit timing
- 🤖 Poor chatbot support
- 💳 Difficulty with card activation/replacement
- 💰 Fees for cash deposits
- 🤔 Unclear account closure policies
- 🔒 Security concerns with unauthorized transactions

**Commonly reported bugs**

- Delayed check deposits
- Unexplained account closures
- Disappearing funds during transfers

**Most requested features**

- Instant transaction updates
- Option to choose credit builder amount
- Temporary card for emergencies
- Physical bank branches

## Newest reviews (14 of 4,265)

### 2/5 — Chime took my money

*2026-08-23, version 5.340.0*

Update: 6 months later I eventually was refunded my savings. It was a rough ride with lots of unkept promises from associates but eventually I received a full refund. It was difficult to get help because when you switch to credit builder money in your account appears as debt on your statement. Also, Chime is not a bank and is not FDIC insured. Read about the collapse of Yota for why this matters. I changed my review to two stars since I got the money back and because the app is useful, just be careful with credit builder. I’ve decided to primarily bank with a bank that is directly FDIC insured. 

Update: 30 days later and I still haven’t gotten a response or refund. Every time I call they say they’ll email me and that my issue will be escalated, but I’m still out almost $2000. Stay away from chime credit builder. 

Original review: Be careful of chime credit builder. After they promoted the service, I went for it. They sent me a card and moved all of my funds over onto the credit builder account. Several months later, I had over $1,700 in my account. Not debt, this was my money. Without notice they closed the account and kept the funds. I’ve been fighting with them for weeks to try to get the funds back, but they literally just zeroed out the account. When I called, they told me to contact an attorney. I contacted an attorney and he said to file a complaint with the consumer financial protection bureau. Upon review, the consumer financial protection bureau has gotten lots of complaints like this about chime. They close people’s accounts from the credit builder and then hold onto the money. If I ever get the money back, I’ll update my review, but it’s been pretty devastating for us financially.

### 3/5 — Mobile deposits

*2026-08-23, version 5.340.0*

I have been banking with Chime for many years.  Over 6 & there was a time I was able to do mobile check deposits & then it stopped🤷🏾‍♀️.  The only suspicious activity that’s occurred on my account was against me so it’s no reason. Why I shouldn’t still have access to Mobile check deposits it’s really an inconvenience at times for me and I have plenty of direct deposit history in this account. Past and current.  Years of it,  thousands and thousands of dollars.  It’s gotten to the point where I’m really considering just closing my account.

### 5/5 — Usage

*2026-08-23, version 5.340.0*

About a few years back I was not to fond of getting this banking app. 

Reasons were I just didn't think I would need one. 

Fast forward to 2026, I'm satisfied with this app. 

Reasons is that I get my funds a couple days early then everyone else. 

Customer service is amazing at handling any issue if there seems to be an issue. 

Just recently, I've been using the credit part of this app to help with my credit score. 

No complaints. 

Highly recommended because you are in control of your own banking and usage. 

You can lock and unlock at any time. You have options of splitting payments with others.  

Highly recommended.

### 2/5 — Bad card

*2026-08-23, version 5.340.0*

Once i got card i get 30 visa apps a month its unbearable i would not recommend this card to anyone 
Unless you read privacy act they extract even your bosses name

### 5/5 — $

*2026-08-23, version 5.340.0*

$$$$$

### 5/5 — Chime is a life saver

*2026-08-23, version 5.340.0*

Chime always comes thru

### 5/5 — Best bank

*2026-08-23, version 5.340.0*

Amazing service from day one 💯💪👏👏

### 5/5 — Best banking

*2026-08-22, version 5.340.0*

Since I’ve had chime I’ve been able to save, move and not worry about bills since. Saving with chime and the 3.75apr I’m getting is incredible, I’ve looked at other banks and that is the highest apr out there for a savings account. Then with spot me and the borrow feature I no longer have to live paycheck to paycheck. As well as the loans that you’re eligible for, and what’s great about it all is there is little to no interest on any borrowing. Chime is amazing, will forever use chime for all my banking and financial needs. Thank you chime.

### 5/5 — best bank

*2026-08-22, version 5.340.0*

highly recommend this app will change your life 🙌🏼😍

### 5/5 — Bank

*2026-08-22, version 5.340.0*

Very happy

### 5/5 — Love it

*2026-08-22, version 5.340.0*

Always helping me out I love it

### 3/5 — Transactions

*2026-08-22, version 5.340.0*

Inability to dispute false charges

### 5/5 — Very efficient & honest banking

*2026-08-22, version 5.340.0*

Very easy to have doubts about this type of business however CHIME has been very successful & great to me. They’ve actually been a reason for being able to manage expenses through tough financial times. 

Really recommend to ALL

### 5/5 — Awesome bank

*2026-08-22, version 5.340.0*

I drive a truck for a living and have always had problems with other banks as far as travel and access to my funds but chime is the best solution for me no worries and sending money to other people is easy as well thank you!!!

## Most critical reviews (10 lowest-rated)

### 1/5 — Sad

*2026-08-23, version 5.340.0*

I was in a car accident and chime took lowered my money on my pay

### 1/5 — Blocking payments is not right!

*2026-08-23, version 5.340.0*

I hate that they play GOD and block payments I want to pay!  They use “SUSPICIOUS “ as a canned reason!

### 1/5 — Scamming

*2026-08-23, version 5.340.0*

They promised me and my friend 500$ and we didnt get anything

### 1/5 — Very disappointed

*2026-08-22, version 5.340.0*

I had an issue disputes from over a month ago just to be denied when I’ve sent in proof from the first and have to wait for my own money to be returned after providing proof. I’ve been a loyal costumer to come and I am very disappointed with this recent ONGOIN issue

### 1/5 — Chime failed on fraud & ignored my overdraft limit

*2026-08-22, version 5.340.0*

I received a fraudulent charge on August 8th. I did not make this purchase and the store has zero record of it. I also have my card set to only allow $50
overdraft. This charge put me to - $100.
Chime ignored my limit AND denied my dispute. Zero protection. BANK SOMEWHERE ELSE CAUSE I SURE AM.

### 1/5 — They sell your information

*2026-08-22, version 5.340.0*

They sell your information, this company is nothing but fraud

### 1/5 — Complete deposit

*2026-08-22, version 5.340.0*

Don’t understand why they have to do that of been giving me money from my own check 3 days in the roll depositing a different amount on those 3 days instead of deposit the whole check when my employer make the deposit, I’m about to change bank

### 1/5 — Horrible

*2026-08-21, version 5.340.0*

do not use Chime if you get scammed, they will not give you back your money. This is what scammers use all the time because they know that Chime is money hungry and they will not give you back anything.

### 1/5 — Poor habits

*2026-08-21, version 5.340.0*

You should not eve let a merchant get money out if you block them and got another card activated so yes this happened to me the merchant closed my account I had with them for over 9yrs I was with the merchant when they merged with another merchant but one day woke up and my account close with merchant. So chime decides it’s okay to let this happen so I closed my chime account moved my money out and stopped all transactions

### 1/5 — Garbage app

*2026-08-21, version 5.340.0*

They hide their bad reviews.

## Most praised reviews (10 highest-rated)

### 5/5 — Winner Winner Chime Provides Dinner

*2026-08-24, version 5.340.0*

Best Banking App Out There In My Opinion! I Love Chime!

### 5/5 — DK

*2026-08-24, version 5.340.0*

I Love Chime

### 5/5 — O

*2026-08-24, version 5.340.0*

The guy in the ad looked at me weird

### 5/5 — Love chime

*2026-08-24, version 5.340.0*

I love Chime. It comes in handy, especially the spot me

### 5/5 — Chime

*2026-08-23, version 5.340.0*

Wish I had better control over some things other than that its great

### 5/5 — Second chances

*2026-08-23, version 5.340.0*

I think this is a great concept for people that house had a rough ride financially that was an old you know like a lot of of us has made plenty of money in life, but didn’t have the discipline of learning how to separate bills from pleasure over spending and learning how to put some of your asses into reserve so that even if you do hit a brick wall, you remember that OK I have something put away that you totally forgot about and when you do need it sent for you whether it be $2500 or $5000. Do you have something set aside as a pillow and I think that this is a great system that level and mindset of thinking, I think it’s a great app for people who didn’t totally get the whole concept of financial planning to restart and learn how to do it all over again

### 5/5 — My Favorite Bank

*2026-08-23, version 5.340.0*

The best bank I’ve been with for yours

### 5/5 — Chimes mobile app

*2026-08-23, version 5.340.0*

Absolutely simple and easy, but powerful tool  managing your money

### 5/5 — Good

*2026-08-23, version 5.340.0*

The best app for cash

### 5/5 — Chime

*2026-08-23, version 5.340.0*

Chime has been a great way to bank! 
Convenient, easy, and always accessible! 

Offers many options, and chances to grow credit, to better spending habits! 

I love that I can use Chime anywhere as well! Ty 🙂⭐️⭐️⭐️⭐️⭐️

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*
