# China Bank Mobile App

> Mobile banking for China Bank customers to manage accounts and transactions. (iPhone/iPad app by China Banking Corporation.)

- Source: https://appshunter.io/ios/app/china-bank-mobile-app/id1309420253 (this page in markdown: same URL + `.md`)
- Developer: [China Banking Corporation](https://appshunter.io/developer/620243110)
- Category: Finance
- Price: Free
- Rating: 1.82/5 from 61 App Store ratings · 156 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 72 MB
- Languages: English
- Released: 2018-02-07
- Data updated: 2026-06-20
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/china-bank-mobile-app/id1309420253/reviews.md

## What is China Bank Mobile App?

China Bank Mobile App is a FREE app that lets you access your China Bank account 24/7 using your smart phone.
Manage your finances and do more with China Bank Mobile at your fingertips –
• Balance inquiry
• Pay your bills
• Transfer funds
• Access to Emergency Cash. Soon, you can withdraw in any BancNet ATM without a China Bank ATM card.
• Send money to anyone (Coming soon.)

China Banking Corporation (Philippines), more popularly known as China Bank, initially catered to the needs of the Filipino-Chinese community. Established in 1920, the Bank was a vital key player in the reconstruction and economic recovery of the country after World War II. In 1927, China Bank was listed in the local stock exchange and in 1969 became the first local bank to process deposit accounts online. In 1991, the bank procured its universal banking license.
Today, China Bank is one of largest private universal banks in the Philippines. It offers a wide range of financial products and services through its vast network of branches and ATMs both in-bank and off-site. China Bank maintains its focus on building a customer-centric organization and building on the foundations for sustainability, as well as laying the groundwork to be able to compete in the digital banking sphere. It has continued to expand its branch network, strengthen its manpower with highly skilled professionals, enhance its technological platforms, and enter into new business lines.
It also provides merger and acquisition, capital raising, debt and securities underwriting, financial restructuring, and economic advisory services by way of its investment banking arm, China Bank Capital Corporation, and securities brokerage through China Bank Securities. It also provides insurance brokerage services and bancassurance through its subsidiaries China Bank Insurance Brokers Inc. and Manulife China Bank Life Assurance Corporation, respectively. The Bank has more than 500 branches nationwide, including more than 150 from its thrift banking subsidiary, China Bank Savings.
China Bank is also one of the first banks to distribute EMV-ready ATM cards in compliance with the Bangko Sentral ng Pilipinas, and has also recently upgraded its online personal banking portal to better serve its ever-evolving set of clientele.

## Key features

- 24/7 account access
- Balance inquiry
- Bill payments
- Fund transfers
- Emergency Cash access
- Cardless ATM withdrawals (coming soon)
- Send money (coming soon)

## Recent user reviews (10 of 156)

All indexed reviews: https://appshunter.io/ios/app/china-bank-mobile-app/id1309420253/reviews.md

### 1/5 — 0 STARS!!!

*2025-09-09, version 4.6*

If I could leave 0 stars I would!! This has got to be the worst banking app I’ve ever had to use. I have to fully enroll payees even if I’m only ever going to send them money once in my life, and worse I keep getting logged out “due to inactivity” while I’m in the middle of processing transactions? And when I log back in it tells me I have an existing session and need to wait a few minutes before I can log back in. It’s so inconvenient and makes work so inefficient!!!

### 1/5 — Chinabank App: A Complete Disappointment

*2025-08-20, version 4.6*

This has been the most disappointing banking app I’ve used. For an “online banking app,” it is highly unreliable. Opening an account with Chinabank Corporation feels like a mistake because of the poor performance of this app. Accessibility and convenience should be its primary purpose, but instead, it often causes frustration due to frequent crashes, freezing, and overall non-functionality. I use multiple banking apps, and unfortunately, this is by far the worst. I would not recommend entrusting your money to Chinabank Corporation, as the app is more of a hassle than a help.

### 1/5 — MOBILE APPLICATION NEEDS IMPROVEMENT

*2025-08-15, version 4.6*

Dear Chinabank, 

I am user of this bank and I always got so mad everytime I open up the app and it just go back says Information error. Like I need to open the app again and again for 4x before I can get to send a money. It’s just so frustrating and you really need to invest in application. How can people be happy to use your bank if you can’t even put effort in the application itself. I can even compare to other bank application that is so smooth and Chinabank is not Good for navigation there’s a lot of error. Please don’t make me leave in this bank, you are giving people a reason to back out in this bank.

### 1/5 — Please fix

*2025-08-06, version 4.6*

Dear China Bank Support Team,

Good day. I hope this message finds you well.

I would like to report a recurring issue with the China Bank mobile app on my iPad. Each time I attempt to send salary or complete a transaction, the app crashes unexpectedly. This has caused delays and inconvenience, especially when processing important payments.

I’ve tried reinstalling the app and ensuring my device software is up to date, but the issue persists. I kindly request that your technical team look into this problem and provide a solution or update that can improve the app’s stability and performance.

Thank you for your attention to this matter. I truly value your services and hope for a prompt resolution.

### 1/5 — China Bank Mobile App Honest Review

*2025-07-30, version 4.6*

Honestly, we cannot use the app properly. It has so many bug. It keeps logging out and when I log in i will not be able to finish my transaction because it keeps receiving an error. 
I hope you work on improving this application. I tried all the remedies to try to use it properly but it just keeps on receiving an error. It's just very frutrating on our part. I hope we can use it properly without any error.

### 1/5 — Keep logging out

*2025-07-30, version 4.6*

So poor

### 1/5 — very underwhelming

*2025-07-09, version 4.6*

took so long to have a general app without getting a pin from the bank and its very underwhelming! looks like dino years! pathetic piece of trash. doesnt even have a basic lock function!

update: 
New version certainly looks more aesthetically pleasing - no longer resembling a Jurassic era design. However, beneath the new clothing, it’s still very much the same old CBC app.
Wouldn’t it be more worthwhile to prioritise useful features, like the lock function? Users would likely appreciate that far more than just a visual overhaul.

### 1/5 — Not Usable if you have credit card

*2025-01-20*

This app is not usable if you have credit card. It lacks viewing the transaction history, locking card etc. Also it force closes once you click on the amount balance. Useless app. When will you release the new one. We cannot take advantage of the high CL given without a proper app.

**Developer response:** Hi! We appreciate your feedback. To help us resolve the issue, please email us at online@chinabank.ph. Thank you and have a great day.

### 1/5 — Have you noticed?

*2025-01-17, version 4.6*

Your app ratings are getting lower. 

I’ve been using this banking app, and unfortunately, it’s been a frustrating experience. The app crashes constantly, making it unreliable for completing even basic transactions. Whether I’m trying to log in or transfer funds, it either freezes or shuts down unexpectedly.

To make matters worse, the app lacks modern security features like fingerprint or Face ID login. In a time when most apps offer these for convenience and security, it’s disappointing to see them missing here.

I’ve tried reinstalling and keeping it updated, but the issues remain. A banking app should be stable, secure, and user-friendly—this one isn’t. Until these problems are resolved, I can’t recommend it.

### 1/5 — poor online service

*2025-01-15, version 4.6*

the same error over and over again. one of the worst banking application. couldn’t be more reliable especially during emergency times

## Frequently asked questions about China Bank Mobile App

### What can I do with the China Bank Mobile App?

The app allows you to access your China Bank account 24/7 from your smartphone. You can check your balance, pay bills, transfer funds, and access Emergency Cash. Future updates will include cardless ATM withdrawals and the ability to send money to anyone.

### Is the China Bank Mobile App free to use?

Yes, the China Bank Mobile App is a FREE app. There are no charges for downloading or using its core features for managing your China Bank accounts.

### What are the upcoming features for the app?

The app is planned to introduce cardless ATM withdrawals, allowing you to withdraw cash from any BancNet ATM without needing your China Bank ATM card. Additionally, a feature to send money to anyone is also in development.

### Who is the China Bank Mobile App for?

This app is designed for existing customers of China Bank in the Philippines who want a convenient way to manage their bank accounts, perform transactions, and stay updated on their finances directly from their mobile device.

### What are the benefits of using the app for banking?

The app provides convenient 24/7 access to your accounts, allowing you to manage your finances anytime, anywhere. It simplifies common banking tasks like checking balances, paying bills, and transferring funds, saving you time and effort compared to visiting a branch.

## Version history (last 5 releases)

### 4.9 — 2026-04-21

Some features have been updated and may not be accessible in Chinabank Mobile.

### 4.8 — 2025-10-06

Bills Payment is Back!
We’ve restored access to the Bills Payment feature in Chinabank Digital. You can now conveniently pay your utility bills, credit cards, and more all in one place.



Thank you for your patience while we worked to bring this feature back. Update your app now and enjoy seamless bill payments again!

### 4.7 — 2025-09-18

We’ve made some changes to our digital banking services to make your experience even better.

### 4.6 — 2024-11-25

- Improved the Terms & Conditions, FAQs, About Us, and Product Information screens for a better user experience.
- Removed the Calculator Simulator feature.
- Resolved an issue causing the app to crash on newer iOS devices.

### 4.5 — 2024-10-28

Thanks for using China Bank Mobile App! We've fixed some bugs, updated some screens and enhanced the performance of the app.

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## More apps by China Banking Corporation

- [China Bank OTP](https://appshunter.io/ios/app/china-bank-otp/id1246609184)
- [China Bank Corp](https://appshunter.io/ios/app/china-bank-corp/id1246659354)
- [Chinabank START](https://appshunter.io/ios/app/chinabank-start/id1616473462)
- [China Bank Corporate OTP](https://appshunter.io/ios/app/china-bank-corporate-otp/id1667741094)
- [My CBC App](https://appshunter.io/ios/app/my-cbc-app/id6465135914)

All apps by China Banking Corporation: https://appshunter.io/developer/620243110

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[china bank mobile app](https://appshunter.io/ios/topics/china-bank-mobile-app) · [china bank](https://appshunter.io/ios/topics/china-bank) · [my cbc app](https://appshunter.io/ios/topics/my-cbc-app) · [china banking corporation](https://appshunter.io/ios/topics/china-banking-corporation) · [china bank savings](https://appshunter.io/ios/topics/china-bank-savings) · [china bank app](https://appshunter.io/ios/topics/china-bank-app)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-20.*
