# China Southern Airlines — 机票预订好帮手

> Mobile portal for flight booking, check-in, and travel management. (iPhone/iPad app by China Southern Airlines Company Limited.)

- Source: https://appshunter.io/ios/app/china-southern-airlines/id460310138 (this page in markdown: same URL + `.md`)
- Developer: [China Southern Airlines Company Limited](https://appshunter.io/developer/460310141)
- Category: Travel, Business
- Price: Free
- Rating: 4.00/5 from 1,260 App Store ratings · 392 written reviews indexed
- Age rating: 4+
- Requires: iOS 11.0 · 702 MB
- Languages: American English, Chinese (Simplified, China)
- Released: 2011-09-13
- Data updated: 2026-08-26
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/china-southern-airlines/id460310138/reviews.md

## What is China Southern Airlines?

China Southern Airlines mobile portal is a multifunctional business platform, which includes flight booking, travel guide, mobile check-in, membership management, ticket verification and flight status. The software is free to download and it is able to provide online reservation and payment of the domestic single trip, return trip without stopover and the single and return international trip of the domestic and abroad departure. Meanwhile, you can check, change and refund your order. The thoughtful, convenient, efficient and user-friendly service we presented, such as seat selection, check-in, mileage inquiry, ticket verification, flight status, mileage redemption, and travel guide will really deliver the five-star customer experience.

## Key features

- Flight booking
- Mobile check-in
- Membership management
- Ticket verification
- Flight status updates
- Seat selection
- Mileage inquiry

## What do users think of China Southern Airlines?

Overall sentiment: negative

**Pros**

- 🚀 Smooth flight experience
- 👍 Good in-flight service
- 💡 Useful app features

**Cons**

- 🐛 Frequent app crashes
- 👎 Difficult to navigate
- 🤔 Lack of English support
- ⚠️ Unreliable check-in process
- 🤷‍♀️ Confusing user interface

**Commonly reported bugs**

- Unable to change language
- Incorrect flight information display
- Verification code system issues
- Compatibility problems with newer devices

**Most requested features**

- Add English language option
- Improve check-in and booking flow
- Optimize app performance
- Provide better customer support

## Recent user reviews (10 of 392)

All indexed reviews: https://appshunter.io/ios/app/china-southern-airlines/id460310138/reviews.md

### 5/5 — English version

*2026-08-17, version 5.1.9*

English version available?

### 1/5 — Chinese language

*2026-07-29, version 5.1.9*

Language problem is major issue in china southern airline app

### 1/5 — No english

*2026-07-23, version 5.1.9*

why i can not see the application in english

### 1/5 — Horrible app

*2026-07-06, version 5.1.8*

Horrible app! Not helpful.  Works if you speak Chinese only. Airline lost my luggage and I can’t contact online or through app. Can’t check in through app. Nothing.  Will not fly with them again!

### 1/5 — Can’t find how to switch language to English

*2026-06-28, version 5.1.6*

I’ve downloaded the app as the App Store info says it has an English language option - however I can’t find a change language option in English. Please a suggestion to add something to the app for this that’s easier to find! Thank you!

### 1/5 — Doesn’t support password manager

*2026-06-22, version 5.1.6*

Doesn’t support password manager

### 1/5 — Never ever use this airline again!

*2026-06-21, version 5.1.6*

So hard to just sign up or log in. Can’t check in online. This is the worst experience ever

### 1/5 — No English option

*2026-06-09, version 5.1.5*

I’m sure the app is decent IF you can read Chinese.  There’s no option to change to English language.  I don’t know how any foreigners traveling with China Southern can reliably use this app if there’s no English option available?

### 1/5 — 功能体验非常差

*2026-06-04, version 5.1.5*

想验证机票竟然需要我加入会员， 简直无理。 如果靠强制客人入会员的公司，并不会得到认同的。得到会员数量，并不代表你得到客人认可，你的销售不会因为这些非本意会员而增加。

### 1/5 — Guest access to my trip

*2026-06-04, version 5.1.5*

I don’t see this option at all on your app. Please add this option

## Frequently asked questions about China Southern Airlines

### What can I do with the China Southern Airlines app?

The app allows you to book flights, manage your membership, check in for your flight, verify tickets, and check flight status. It also provides travel guides and allows for seat selection and mileage inquiries.

### Is the China Southern Airlines app free to use?

Yes, the software is free to download and use. There are no charges for downloading or accessing the core features of the app.

### What types of flights can I book through the app?

You can make online reservations and payments for domestic single trips, return trips without stopovers, and both single and return international trips, whether departing from China or abroad.

### Can I manage my existing bookings?

Yes, the app allows you to check, change, and refund your existing flight orders. You can also manage your membership and inquire about your mileage.

### What are the key features for a better travel experience?

The app offers a user-friendly interface with features like seat selection, mobile check-in, mileage inquiry, ticket verification, flight status updates, mileage redemption, and travel guides to enhance your overall travel experience.

## Version history (last 5 releases)

### 5.2.0 — 2026-08-24

【Optimized】
1. This update includes stability and performance upgrades and also fixes a few known problems

### 5.1.9 — 2026-07-13

【Optimized】
1. This update includes stability and performance upgrades and also fixes a few known problems

### 5.1.8 — 2026-07-06

【Optimized】
1. This update includes stability and performance upgrades and also fixes a few known problems

### 5.1.6 — 2026-06-11

【Optimized】
1. This update includes stability and performance upgrades and also fixes a few known problems

### 5.1.5 — 2026-05-19

【Optimized】
1. This update includes stability and performance upgrades and also fixes a few known problems

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## More apps by China Southern Airlines Company Limited

- [Calculator for Flight](https://appshunter.io/ios/app/calculator-for-flight/id975103773)

All apps by China Southern Airlines Company Limited: https://appshunter.io/developer/460310141

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*