# Chip City — user reviews

> 13 indexed App Store user reviews of Chip City by Per Diem Subscriptions, Inc., rated 4.93/5 from 1,961 ratings.

- Source: https://appshunter.io/ios/app/chip-city/id6445899325/reviews
- App overview in markdown: https://appshunter.io/ios/app/chip-city/id6445899325.md
- Rating breakdown: 5★ 1,464 · 4★ 61 · 3★ 7 · 2★ 4 · 1★ 6

## What do users think of Chip City?

Overall sentiment: mixed

**Pros**

- 🍪 Delicious cookies
- 👍 User-friendly app
- 🤝 Excellent customer service

**Cons**

- 🕰️ Frustrating purchasing process
- 🤔 Misleading marketing
- 💳 Payment issues

**Commonly reported bugs**

- Birthday cookie claim not working as expected

**Most requested features**

- Improve rewards program
- Allow birthday cookie claim without advance notice

## Most critical reviews (10 lowest-rated)

### 1/5 — Hate the app

*2025-09-04, version 6.8.0*

This app purchasing is one major waste of time

### 1/5 — Very Misleading Marketing

*2024-04-10, version 3.6.0*

I downloaded the app last fall and thought I was all set up to get the widely marketed free cookie on my birthday. I remember it asking me for my birthday when I created an account. Then on my birthday, I tried to claim the cookie and not only was I not able to get one because I apparently didn’t put my birthday in the “right” place but because I didn’t realize it until my birthday, I can’t get one at all since they require you to sign up two weeks before your birthday. Very disappointed, the birthday cookie was quite literally the only reason I downloaded the app. It’s a poorly designed app and a poorly designed program and yes I’m big mad about this stupid cookie.

### 2/5 — Credit card issue

*2023-12-04, version 3.1.4*

Wouldn’t take visa. luckily, I tried a MasterCard and it worked.

### 3/5 — Spend $300 and you’ll earn a $20 t-shirt

*2023-07-11, version 2.10.0*

The app is great, you don’t have to wait in line and can see what cookies are available and other easily. What is pretty bad is the rewards system. 1 point = $4.50 spent aka 1 cookie. If you want to win a t-shirt (arguably the best option), you’d need 65 points or to have spent $292.50 aka 65 cookies. Might not seem bad right? Well the shirt sells for $20. 

That seems like a pretty poor way to reward a loyal customer who has purchased 65 cookies. I’d give this 5 stars if they revisit their rewards program to make it incentivizing for loyal customers (and make it make sense for customers!) or add in other ways to earn extra points - seems a bit impossible and greedy as is.

### 5/5 — Best cookie app around

*2026-04-01, version 7.4.0*

I love chip city with all of my heart. This is my happy place.  I come to relax and enjoy delicious inventive treats. The staff is incredibly friendly, kind and never fails to deliver!

### 5/5 — Best Cookies

*2026-02-18, version 7.4.0*

Scrumptious cookies and adorable keychains and candle! Lovely gift ideas too!

### 5/5 — Cookie Monster

*2025-07-10, version 6.1.12*

The best cookies!

### 5/5 — Awesomeness

*2025-07-04, version 6.1.12*

Yandel & Keira were very helpful, and the cookie was delicious!

### 5/5 — So good!

*2024-06-12, version 3.9.3*

Love these things. App is great too!

### 5/5 — Delicious cookies and excellent service

*2024-04-16, version 3.6.0*

Chip City is my go to for cookies and treats for my accounts. Fresh cookies and super friendly staff.

## Most praised reviews (3 highest-rated)

### 5/5 — My favorite cookies!

*2024-04-02, version 3.5.7*

This app has just made my life so much easier to get my hands on these warm gooey cookies! Very user friendly.

### 5/5 — The BEST cookie!

*2023-12-04, version 3.1.4*

Hands down the best cookie brand around. Incredible customer experience!

### 5/5 — i prayed for this

*2023-07-16, version 2.10.0*

chip city finally has a rewards app and you can order ahead, whats more to love on this god given earth

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*