# CHiP - Your New Best Friend — user reviews

> 113 indexed App Store user reviews of CHiP by WowWee Group Limited, rated 4.40/5 from 500 ratings.

- Source: https://appshunter.io/ios/app/chip-your-new-best-friend/id1137040079/reviews
- App overview in markdown: https://appshunter.io/ios/app/chip-your-new-best-friend/id1137040079.md
- Rating breakdown: 5★ 349 · 4★ 67 · 3★ 34 · 2★ 16 · 1★ 34

## What do users think of CHiP?

Overall sentiment: neutral

**Pros**

- 👍 Works years later
- 🤖 Fun and playful robot dog
- 😊 Loved by users

**Cons**

- 🐛 Frequent issues with connectivity and functionality
- 🔋 Battery life and charging problems
- 💰 Overpriced for the features provided

**Commonly reported bugs**

- Freezing, crashing, and malfunctioning issues
- Connectivity problems and inability to reconnect
- Firmware updates causing further issues
- Sensors and motors not working properly

**Most requested features**

- Add more games and interactive features
- Improve dance and yoga functionality
- Provide Russian language support
- Implement better calibration and troubleshooting options
- Add Apple Watch app integration

## Newest reviews (12 of 113)

### 4/5 — CHiP is good but could use more fun things.

*2024-07-26, version 1.0.34*

I have 2 CHiPs. One is normal and the other is chocolate. Unfortunately tho my chocolate chip has low battery and no matter how much I try to charge it it doesn’t charge so I just use my normal CHiP, named Biscuit. Anyways about the game, it’s fun, but not fun enough in my opinion because all you could do is play fetch with your CHiP, feed it, and control it. I think that there should be more games to play with your CHiP. Please add more games and fun stuff to the CHiP app.

### 2/5 — Добавите- вопросов не будет

*2023-10-20, version 1.0.34*

Из за брака почти полностью не работает одна лапа у чипа, что для его цены очень плохо:|
Ну хорошо, даже если так, можете ли вы добавить обновление чтобы можно было указать не рабочую лапу и прилагать большее усилие для неё, или что то подобное?

### 2/5 — Грустно

*2022-12-07, version 1.0.34*

У меня робот собака, качала приложение, пишет: где ваша собака? Я проверила связь с блютус, сново запустила. В итоге он не нашёл. Что делать? У меня собака белая с розовым пузом, ушами и хвостом.
Люди, помогите, если что то знаете, то пишите отзывы или я жду ответа от разработчиков.

### 4/5 — Очень классно но…

*2022-11-12, version 1.0.34*

Игрушка и приложение очень классная но первые же дни почему-то не работали две лапы чипа две правые лапы задние вообще не работала передние чуть-чуть работала мы конечно отвезли его починить его починили мне было чуть-чуть обидно Потому что посути он все что было забыл на потом чем мне очень понравилось однажды он зацепился ухом ещё до перезагрузки за барсука из Лего и после перезагрузки она не было его значит он его помнит Очень классная игрушка😍👍⭐️

### 3/5 — Игрушка так себе

*2021-06-17, version 1.0.34*

Производитель, безусловно, загнул стоимость. Обещанный искусственный интеллект отсутствует полностью. Есть несколько функций, не очень и интересные. В общем, цена не соответствует, обзор на игрушку - враньё.

### 2/5 — Игрушка с голосовым управлением

*2021-06-15, version 1.0.34*

1. Нет русского языка 
2. Ни о каком искусственном интеллекте нет и намёка
3. Функционал скудный
4. Официальный видео ролик не соответсвует действительности
5. Качество изготовления и материалов нормальное
6. Стоимость в России завышена, на момент отзыва 14500₽
В итоге имеем пластикового питомца в виде собаки с хорошей моторикой но примитивным набором функци.

### 3/5 — Pretty good

*2021-04-22, version 1.0.34*

I think u can do better

### 5/5 — Some bits I don’t understand?

*2021-04-02, version 1.0.34*

It is a great app and chip always responds all the time but some people says it doesn’t on the reviews.Only wish is it could make sense?

### 5/5 — Super great😍

*2021-03-25, version 1.0.34*

I LLLLLLLLLLLLLLLLOOOOOOOOOOOOOVVVVVVVVVVVVVVEEEEEEEEEEEEEEEEEE CHIP he is so funny

### 4/5 — Boat

*2021-02-25, version 1.0.34*

Boat

### 5/5 — Отлично

*2021-01-06, version 1.0.34*

Отличные собака и приложение действует на всё! ребёнок в восторге

### 5/5 — I love it👍

*2020-12-30, version 1.0.34*

So my mom and dad got me chip and now I can feed him also he can do tricks with app chip is a dog happy and like a real friend thank you wowee🙂

## Most critical reviews (10 lowest-rated)

### 1/5 — Not good

*2025-09-08, version 1.0.34*

It got stuck on an update and after that it doesn’t work fine and no answer from company what to do next

### 1/5 — Please fix my complaint

*2023-01-15, version 1.0.34*

Why is my CHIP not working? I tried connecting it and it didn’t work. This is the one from 2019 and I don’t know why it’s not working I tried looking for the remote and I have not seen it on Amazon or we wow I would like to say, I definitely don’t recommend because if you have a old original chip, it’s probably most likely not to work, I would like to know who’s in charge of this and if it please tell me a way to fix it I can give you one more chance, but I would need to find a way to fix this. I want my chip to be connected to my phone. I hope you can fix my complaint or else, I will delete that. Please fix the complaint that I have just set. I’ve heard of this many times and I would like this to be fixed because this is a problem because you kept us to buy a whole new other version. I bought this I not get the controller

### 1/5 — Gears losing thrust fairly quickly. How to repair?

*2022-11-19, version 1.0.34*

Dog Leg gears losing thrust fairly quickly. How to repair?

### 1/5 — So many problems

*2022-10-23, version 1.0.34*

My daughter wanted one so much but it won’t walk we have tried all the troubleshooting but to no avail It’s not been good for us

### 1/5 — 😡

*2022-05-23, version 1.0.34*

He barely does anything the tricks don’t work he only does it for 2 seconds I hate this game do better😡 I don’t recommend this don’t get it!!!

### 1/5 — Rus

*2022-01-09, version 1.0.34*

Make the instruction in Russian.

### 1/5 — Updates Aren’t Happening

*2021-01-26, version 1.0.34*

I decided to take out this dog to try him out again and redownloaded the app only to see that it won’t find Chip no matter how many attempts or how close it is to the phone. They abandoned the updates 2 years ago making this a crappy product that only does a few things. They just don’t care about it anymore. Sad you have to use an app to control the dog given you can’t use it.

### 1/5 — Not for children

*2020-12-28, version 1.0.34*

Would not recommend for young children

### 1/5 — Crash

*2020-12-26, version 1.0.34*

Can’t force reset. App hangs up and crashes and then robot malfunctions. Bad for kid’s Christmas.

### 1/5 — Forced a firmware that bricked my chip

*2020-10-21, version 1.0.34*

Don’t bother! The software forced a firmware update and bricked my device. Waste of time and money. Pathetic

## Most praised reviews (10 highest-rated)

### 5/5 — Works Years Later!

*2025-06-06, version 1.0.34*

Well i’m too old to use it but it still works

### 5/5 — ТОП!!!!

*2024-06-11, version 1.0.34*

Классно что в этом приложении можно заставить chep

### 5/5 — So fun

*2023-07-08, version 1.0.34*

This app is the best and I can do almost anything and I can feed them play from Vinny from go to market amazing really actually for smart. He puts his trip and your award so it’s so good and I always get an update from time to

### 5/5 — КЛАСС

*2022-06-17, version 1.0.34*

Очень очень очень очень очень очень КЛАССНО!!!!!!!!!!!!!!!!!!!!!! CHiP!!!!!!!!!!!!!! Я о нём мечтал !!!!!!!!!!

### 5/5 — Chip is so cool

*2022-03-19, version 1.0.34*

I love chip. His barks are so cool! I think you should try him out😍😀

### 5/5 — Chip

*2021-12-04, version 1.0.34*

Игрушка малышу очень понравилось, правда разбираться со всеми возможностями не стал.

### 5/5 — Good

*2021-12-03, version 1.0.34*

Good and playful I love it!!!!!!

I fully recommend it

### 5/5 — Просто супер

*2021-07-12, version 1.0.34*

Собака супер, у меня не разу не зависала

### 5/5 — Nice!

*2021-06-19, version 1.0.34*

Very cool♥️

### 5/5 — I love chip so much but..

*2021-04-28, version 1.0.34*

Chip(sparky) is so cool and all BUT the wheels can break so easy and bumps into alot of my stuff but after all this robot dog is so cool and i would recommend trying chip out

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-28.*