# CHL: Official App — user reviews > 116 indexed App Store user reviews of CHL by Canadian Hockey League, rated 2.00/5 from 4 ratings. - Source: https://appshunter.io/ios/app/chl-official-app/id1479076116/reviews - App overview in markdown: https://appshunter.io/ios/app/chl-official-app/id1479076116.md - Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 3 ## What do users think of CHL? Overall sentiment: negative **Pros** - 👍 Easy to use interface for following teams - 🎮 Good way to catch up on games and highlights - 📱 Works well on mobile devices (iPhone/iPad) - 🎯 Customizable team preferences - 📊 In-depth menus and drop-down options - 🔔 Live game notifications available - ⭐ Comprehensive content and stats when accessible **Cons** - 🐛 Frequent critical errors and crashes - 📡 Constant connectivity issues despite internet connection - 🔊 Audio problems - missing or nonexistent sound - 📺 Apple TV app doesn't work or freezes - ⏱️ Slow loading times and perpetual wait states - 🎬 Poor video quality and streaming issues - 💸 Expensive subscription with unreliable service - 🔄 Duplicate notifications sent multiple times - 🗺️ Confusing and difficult navigation - 📱 Incompatible with older devices and tablets - 🚫 No Chromecast or casting support - ❌ Removed playoff bracket feature - 📉 Delayed score and standings updates - 🎪 Cluttered interface with excessive ads and banners - 🔐 Poor customer support and unresponsive team **Commonly reported bugs** - CHL schedule shows critical error - App won't load or open at all - Blank purple loading screen on startup - App crashes when clicking on content - No sound during game streams - Live stream starts one hour behind actual time - Game content fails to load - Persistent notifications that can't be cleared - Subscription not recognized despite working on website - Box scores and game details unavailable - Scores page shows wrong dates - Back button missing - forces return to home page - App freezes during gameplay - Disconnects and pauses during streams - Blank pages throughout app - Player roster won't load - Notification badge won't clear - App incompatible with Fire Stick audio - Playoff package purchase fails at checkout **Most requested features** - Restore playoff bracket visualization - Add Chromecast and casting functionality - Live Activities integration for iOS - Away audio streaming option - Calendar view for schedule (iCal downloadable) - Ability to favorite multiple teams - Player profile links and detailed statistics - Box score accessibility from scores page - Historical game lookup (past weeks/months) - Full transaction and trade information - Referee and coaching staff information - Player numbers display in rosters - League-wide statistics and leaders - Goal alerts with scorer and assist information - Full-screen mode on mobile devices - Simplified navigation similar to NHL app ## Newest reviews (14 of 116) ### 2/5 — Doesn’t work on Apple TV *2025-04-12* The app works fine on my iPhone and iPad, but will not run on my Apple TV 4K. I’ve contacted Support, but haven’t heard anything and it’s been a week. Very annoying as I’ve purchased the subscription for the OHL playoffs and missed the whole first round. Don’t buy this app if you plan on streaming games on an Apple TV. ### 2/5 — Missed something… *2025-03-30* Sure loving the fact that the playoff results are being displayed the same as regular season standings, rather than ANY SORT OF BRACKET FORMAT. Bang up job on this oversight! ### 2/5 — Not possible to Technical Support *2025-01-10, version 24.4.1842* Application is working fine. It’s not perfect and a bit clunky. Easy to make a mistake while subscribing. Not possible to reach support ### 3/5 — Away Audio is missing *2024-12-08* Sure would be nice to be able to get away audio just like you do when streaming through a browser. ### 2/5 — Glad this app exists, poor execution *2024-10-06* I’m glad that there’s an app that exists that allows me to watch my brother’s games (go ams!) but why are we paying so much for a subscription when the audio is so often nonexistent? The broadcast is always fine—I can listen to it on the radio—so it’s frustrating that such little care is seemingly put into the watchability of the streams. ### 2/5 — :( *2024-09-21, version 24.4.1842* The old app was waaaay better two or three years back. They need to go back to it! ### 1/5 — Help *2024-05-07, version 23.10.1623* Help I followed your directions and deleted the app that I paid over $60. Now it seems because I need to download it again and also will have to pay again. Not great advice and a very frustrating experience dealing with this app. ### 1/5 — Attendance *2024-04-20, version 23.10.1623* For whatever reason, instead of displaying relevant information regarding a playoff series, they display how many fans attended the game, well done ### 1/5 — wow *2024-04-06* Sucks that you have to pay for replays...why cant it be free like the NHL app ### 1/5 — SCAM *2024-02-10* I’m paying $150 a year for an app that never has any sound. This app is a SCAM! ### 1/5 — Fire stick *2024-02-04, version 23.10.1623* 90 % of the time there is no sound when I watch games on the CHL app on the Amazon Fire Stick. I pay for a service, please fix this. ### 2/5 — Strange time bug *2024-01-13, version 23.08.1492* When you watch a live feed, it always start an hour behind the actual live time… happens on every device I could try. Very annoying since when I want to watch a live game, I don’t want to start an hour before the moment I join. Very strange bug and very hard to reach customer services to give the information. Not impressed by the service or the quality of the app. ### 1/5 — Truly terrible. *2024-01-07, version 23.08.1492* An awful app in just about every way. Shouldnt be as hard to find info on your favorite teams. Trying to do too much… and doing none if it well. ### 1/5 — Abandoned? *2023-12-15, version 23.08.1492* This app feels abandoned, the navigation and layout is horrible. Also the Apple TV app hasn’t worked for months. This is embarrassing for the leagues. ## Most critical reviews (10 lowest-rated) ### 1/5 — No Scores for Memorial Cup *2026-05-24* This app is for the Canadian Hockey league. The WHL is part of that league. Except every year, you can not see the scores of the games. You can read pregame articles, and post game wrap ups. But the scores….like it was the regular season. Also, those scores should be in the WHL section since Everett and Kelowna are playing. Just so disappointing. ### 1/5 — Does not load *2026-02-06* Every time I try and use this app and go to the CHL schedule. It says critical error. Will you guys be fixing this issue? ### 1/5 — Playoff Bracket Gone *2025-04-18* Not sure who’s genius idea it was to get rid of the playoff bracket in the new update but they should be fired. ### 1/5 — Latest Update *2025-04-16* So after the latest “improvement update”, the playoff bracket has been removed. Was a nice feature to quickly see where each series was at ### 1/5 — Playoff brackets *2025-04-15, version 25.1.2080* Since update yesterday the WHL playoff bracket with series tally no longer shows!!! Want to keep track of who is leading the series. ### 1/5 — Technical difficulties constantly *2025-03-30* As a first time subscriber to this service, so I can watch the London Knights 2025 playoffs round one paying $67 and change and every five minutes or less I get issue is saying technical difficulties, check back later… This is worse than the Tyson Paul fight on Netflix… This may be the first and last time I actually Subscribe to this service… ### 1/5 — OHL playoff package *2025-03-27* Why is it on the day the playoffs start? I can’t buy the playoff package. What’s the matter with you people are you stupid? Been trying for two days now to buy the package. ### 1/5 — NEGATIVE AURA *2025-02-08, version 24.4.1842* you know it's bad when the bchl app is WAY better than this. please make this smoother, maybe similar to the nhl app. ### 1/5 — Mauvaise application *2024-09-26, version 24.4.1842* À quand la compatibilité avec Chrome Cast ??? ### 1/5 — Fix ur app *2024-09-06, version 24.4.1842* The app is not loading the games so fix it I wanna watch the games ## Most praised reviews (10 highest-rated) ### 5/5 — Love the App! Can we get Live Activities? *2024-12-08* The app is great! In the future could we get Live Activities integration? That would be awesome! ### 5/5 — Great App! *2023-05-11, version 22.12.1182* No complaints. Easy to use. ### 5/5 — Great app! *2021-03-21* This is a great app! I’m not sure why all the complaints in the previous reviews because all the content and stats are there. You just have to know where to find it. Highlights are great and there are even options to listen to your favorite teams games. ### 5/5 — Best app for OHL Hockey *2020-07-15, version 1.4.2* This is the best app to follow the Ontario Hockey League ### 4/5 — Good *2025-04-05* No app troubles. However, during the playoffs, the standings should still show regular season standings not playoffs standings. We can see playoff results by looking at the bracket, we don’t need a playoff standings list. ### 4/5 — Notifications *2024-12-14* App sends the same notification multiple times ### 4/5 — One of the best sporting apps i’ve used *2023-01-24, version 22.09.931* A simple to use app that makes following my team so easy and practical. Love all the drop down options and in-depth menus to get me closer to the game. The custom design based on your favourite team makes it even better. Go 67’s! ### 3/5 — Amatuer Offering *2026-04-18* This app may eventually give you most of the info you need but you’ll have to coerce it to make that happen. Perhaps the “developer” only test this on one size of iPhone because it’s very difficult to get the display to show everything without some finagling or incantations. Poorly implemented. ### 3/5 — Playoff bracket *2025-04-16* Bring back playoff bracket for OHL so we can see how many games teams have won or lost ### 3/5 — Multiple Notifications *2024-12-14* Overall, really enjoy the app; especially while watching a game live. Recently though I have come across a glitch where each notification is received 5-times. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*