# Choicelunch — user reviews

> 109 indexed App Store user reviews of Choicelunch by LunchIsServed, rated 4.70/5 from 253 ratings.

- Source: https://appshunter.io/ios/app/choicelunch/id465476661/reviews
- App overview in markdown: https://appshunter.io/ios/app/choicelunch/id465476661.md
- Rating breakdown: 5★ 212 · 4★ 27 · 3★ 2 · 2★ 2 · 1★ 10

## What do users think of Choicelunch?

Overall sentiment: neutral

**Pros**

- 👍 Easy to use
- 🚀 Convenient and fast
- 💡 Allows kids to order their own lunches
- 🚀 Efficient ordering process
- 👍 User-friendly interface
- 👍 Helpful features like allergen information
- 👍 Great app for busy parents

**Cons**

- 🐛 App crashes and bugs
- 🐛 Glitches and issues with ordering
- 🐛 Unreliable lunch delivery
- 💰 Expensive pricing
- 🐛 Compatibility issues with newer devices
- 🐛 Difficult to cancel or modify orders

**Commonly reported bugs**

- App crashes on launch
- Order screen not loading
- Account balance not displaying correctly
- Inability to complete orders
- Syncing issues between app and website

**Most requested features**

- More healthy and balanced meal options
- Ability to view order history and details
- Improved calendar functionality
- Better integration with school systems
- Refund or credit options for missed lunches

## Newest reviews (17 of 109)

### 2/5 — Kid gained weight from high carb/fat choielunch. Too much pasta or fried. Plz add healthier option

*2026-03-21*

1 What oil do you use to cook cheese burgers?  2 The Asian choices are too limited if you don’t like carb (noodles). I hope you could add more healthier alternatives like Chinese stir fry tomato scrambled egg over rice; or LuRouFan : Taiwanese braised pork over rice. Those are going to get you more Asian parents (high percentage in private school) convert. Even Spanish scrambled egg is better than just scrambled egg for some veggie. Introducing little veggies to breakfast for lunch.

**Developer response:** Hello Mom_Alex, Thanks for reaching out and giving Choicelunch the opportunity to share information about our food promises and ingredient standards. The App Store reviews are reviews of the app itself (e.g. reviewing how you like the app itself), but our Service team would love to answer your food-related questions. Nicole in our Service team is awaiting your email and is prepared to share replies to your food questions. **Pls send these questions to support@choicelunch.com and Nicole will answer within hours.** (If you'd like to review the App and you feel the app has earned more than 2 stars, you can always update that review as needed in the App Store. :) ) Choicelunch Dev Team

### 4/5 — It’s good except…

*2025-08-18*

the annoying part of this app is that if I order an apple juice and they don’t have any, they just give me an apple and no refund. That doesn’t make much sense!

### 5/5 — Easy to use

*2024-10-17*

App is easy to navigate. Awesome choices for lunch. Great customer service if things go wrong.

### 5/5 — Great and easy to use

*2024-10-06, version 5.0.19*

Great and easy to use

### 5/5 — New to this.

*2024-10-02, version 5.0.19*

Fantastic! Options and ease.

### 5/5 — Yes

*2024-09-17*

Easy to order, cancel and change orders. Love that you can do last minute orders

### 5/5 — user friendly

*2024-09-16, version 5.0.18*

good app to use，kids love the meal

### 5/5 — Great improvements!

*2024-09-16*

It’s so much faster to order lunch now!!

### 5/5 — Great app!

*2024-09-09, version 5.0.17*

Makes my life easier

### 5/5 — Works every time!

*2024-09-09*

As an app should

### 5/5 — Best Food Ever!!

*2024-09-03*

I got a new job and so this is amazingly helpfull for my daugther and myself and the prices r very good but Mostly the flavor love the cheese enchiladas!!

**Developer response:** We are glad you are enjoying Choicelunch!

### 5/5 — so easy!

*2024-09-02, version 5.0.16*

love choice lunch so easy

### 5/5 — I love Choice Lunch!

*2024-09-02*

As a teacher, I greatly appreciate how easy it is to order (usually 3 days/ week) tasty & filling lunches.  I don’t have to worry  each morning about what I have at home to bring for lunch!

**Developer response:** We love hearing how Choicelunch can make your day a little easier; teachers ROCK!

### 5/5 — Love it!

*2024-09-01*

So Easy to use I hand my phone to my kids and they can pick out their own lunches!

**Developer response:** Amazing, Sheesha! Glad Choicelunch and the new app is working out great for you guys.

### 5/5 — So much faster to use!

*2024-08-14*

Love using the app now - The repeat lunch functionality lets me order 4 times as fast.

### 5/5 — Easier and faster

*2024-08-12*

Made ordering weeks at a time a breeze - and I like the reminders when I accidentally forget to order on a day - taking care of lunch was a few minutes a week instead of every morning

### 5/5 — Big improvement

*2024-08-10*

This years app is a huge upgrade and makes ordering my sons lunches super easy

## Most critical reviews (10 lowest-rated)

### 1/5 — Update is terrible

*2026-03-06*

The new update is worse than the old version.  Font is tiny, formatting is off, it’s not responsive.  The old version was fine.  The new update renders it useless.  I’ll have to order off the website now.

**Developer response:** xyz_irritated, I'm sorry to hear your experience with the updated Choicelunch wasn't good. We have been working hard to improve the app's usability with all text sizes/accessibility levels. It sounds like some combination of Text zoom and device is not working right, from your review/note. We'd LOVE to get this resolved for you in an upcoming release. We don't have your email or account number to reach out so pls copy/paste your note to support@choicelunch.com and we'll run this down specifically for you. Thanks!

### 1/5 — Must be friends with the owner

*2024-11-06*

I have no idea how this app has so many positive reviews. I’ve been using it now for going on the fourth year. It is literally garbage. It does not send me text message reminders ever regardless what I sent my preference to only sends emails. If you’re attempting to order a late lunch constantly does not process the order. You have to reach out to customer support which could take upwards of two hours sometimes just to get lunch ordered for the next day. I absolutely hate this app and the food is poor quality the price and inconvenience occurs with the app constantly

**Developer response:** I'm sorry you've had such a poor experience with Choicelunch. Your comment about issues with the Late Lunch ordering is the first we've heard, so we're really interested in learning more and getting this solved for you. Please email us (support@choicelunch.com) so we can diagnose what might be going on with your account. Thank you!

### 1/5 — Disappointed- Lots of bugs

*2024-08-24*

I've been with Choice Lunch for years and have always loved it. However, the new version of the app is incredibly frustrating and buggy. It repeatedly tells me that I don't have enough funds in my account, even though I've already signed up for a plan for my kids. Additionally, when I try to place an order for the week of the 26th, it keeps showing me August 31st instead. I have to close and restart the app multiple  times before it starts working as expected. There are also several other significant glitches and bugs. It's very disappointing!

**Developer response:** Hello lilu2078, I'm sorry to hear you had a poor experience using the new Choicelunch app. I'm very interested in getting your issues solved, which would also help other Choicelunchers. Please email in to support@choicelunch.com (I've asked our Support team to keep an eye out for your request so they can quickly assign it to our development team). I can offer a free week of lunch for your time in letting us know your specific issues!

### 1/5 — App keeps crashing

*2024-08-08, version 5.0.13*

The app crashes whenever the Lunchbox tab is accessed. I’m not able to order lunches at all.

### 1/5 — Keeps crashing

*2024-05-28, version 4.0.32*

It keeps crashing and it doesn’t update!

### 1/5 — App doesn’t work

*2024-05-28, version 4.0.32*

Since April, the function to order lunch no longer works at all. The only things the app can do are account management and payment. It’s essentially useless in this state. 

The website through a browser still works, but it is not properly formatted for mobile, so the user interface is much more difficult to navigate than the app used to be.

### 1/5 — Horrible app

*2024-05-27, version 4.0.32*

My child was left without a lunch even though I ordered……that was the last straw.
The app is always glitchy, having to delete and reupload all the time. 
Will not be using next school year.

### 1/5 — Meal service fine; app doesn’t work

*2024-04-14, version 4.0.32*

The actual food service is fine. The app does not work. Today I can’t add any money to my balance to actually order any lunches - and the calendar to order is also blank. The app is useless.

### 1/5 — Cannot use, keep crushing

*2024-04-10, version 4.0.31*

It has been like this for several months! When you open it immediately it will crush restart and crush again, loop. How can they never fix this for such a long time!
Also their lunch pricing is ridiculous: a slice of pizza or a bagel cost $7.15!

### 1/5 — App shows up incomplete quite often

*2024-04-04, version 4.0.31*

I’ve had to delete and reload this app multiple times. The account shows up incomplete. I can see how much money I have but when I go to choose a meal for a particular day using the calendar, the next page doesn’t show the calendar. My daughter has missed several lunches because when it was an opportune time for me to order her lunch, the app wasn’t working. Usssh so annoying. Wish we had another choice. Unfortunately like a utility ( 1 choice only)

## Most praised reviews (10 highest-rated)

### 5/5 — Best Food Ever!!

*2026-08-07*

I got a new job and so this is amazingly helpfull for my daugther and myself and the prices r very good but Mostly the flavor love the cheese enchiladas!!

**Developer response:** We are glad you are enjoying Choicelunch!

### 5/5 — Easy and convenient

*2026-02-06*

Many options to choose from.  My daughter absolutely loves the Mac and cheese.  She can have it every day!!!

### 5/5 — Life is easier

*2025-09-10*

Absolutely love the app, it’s nice to be able to order for my granddaughter. It’s a choice we make together. Love it!

### 5/5 — Great service!

*2025-05-25*

Choice lunch made our life so much easier! There’s always something healthy the kids like to eat and to take shopping for and making lunches off the list was a dream ~ Thank you Choice lunch!

### 5/5 — Good

*2024-12-19, version 5.1.8*

Lots of choices

### 5/5 — Even picky eaters will eat!!!

*2024-11-13*

We appreciate the variety of choices and how easy the app is to navigate!

### 5/5 — BEST IN THE WORLD!

*2024-11-11, version 5.1.4*

Absolute best! Love!

### 5/5 — Easy to order

*2024-11-08*

I like the new updated design this year. It makes it much easier for users to see the items and order them.

### 5/5 — Easy to Use

*2024-10-31*

I like how easy it is to choose lunches and snacks for my child.

### 5/5 — It’s good

*2024-10-28, version 5.1.3*

Delicious whole food

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*
