# Choolaah Ordering — user reviews > 52 indexed App Store user reviews of Choolaah Ordering by Wholesome DESI LLC, rated 4.80/5 from 5,248 ratings. - Source: https://appshunter.io/ios/app/choolaah-ordering/id1500337457/reviews - App overview in markdown: https://appshunter.io/ios/app/choolaah-ordering/id1500337457.md - Rating breakdown: 5★ 4,742 · 4★ 327 · 3★ 78 · 2★ 32 · 1★ 69 ## What do users think of Choolaah Ordering? Overall sentiment: mixed **Pros** - 👍 Easy to use app - 🚀 Efficient ordering process - 🍔 Delicious food - 🤝 Friendly and helpful staff - 🎨 Aesthetically pleasing app design **Cons** - 🐛 Ordering issues (timeouts, defaults, crashes) - 💳 Payment problems (card not accepted, rewards not applied) - 🕰️ Difficulty changing order details - 🔍 Location-based issues (unable to find/order from certain locations) **Commonly reported bugs** - App crashes or freezes during checkout - Rewards and coupons not working as expected - Inconsistent behavior when changing locations **Most requested features** - Ability to add special instructions for orders - Improved navigation and order management - Integration with more payment options (e.g., Apple Pay) ## Newest reviews (12 of 52) ### 4/5 — Love this app *2026-05-19, version 49.2.1* Can you please add digital gift cards so I can share the love with the people I love? Thanks! :) that would make this 5 stars for me ### 3/5 — Want to support *2025-10-22, version 46.0.0* I’ve been a Choolah customer since the place opened The quality has gone way down sadly The grilled veggies and paneer are tough and seem old and the brown rice is dry and also seems old compared to the past The color isn’t as bright and the biggest change is in the quality of the paneer. Don’t know what happened I go to get a meal when I’m late and want a quick meal and it meets my needs as a vegetarian ### 3/5 — Order timing out *2024-09-01, version 32.14.5* I have not been able to place orders from this app, Everytime I use Apple Pay to pay for order, It gives an error message and times out the session. ### 4/5 — Simply The Best *2023-03-30, version 12.0.1* Without this food, I would be eating unhealthy unsavory food. I could eat this food for lunch and dinner for eternity ### 5/5 — Awesome food *2021-12-19, version 9.0.7* We love the food at Choolaah! Always fresh, always delicious. ### 5/5 — Excellent food, tasty, friendly, diverse and perfect! *2021-11-10, version 7.0.4* I can’t love this place anymore! The meats veggies and naan bread combinations with their terrific sides and sauces are a beautiful addition to the valley! Love! Must try the samosas:) ### 5/5 — Roasted veggies *2021-10-24, version 7.0.4* The roasted vegetables, are really good . What’s even better is the Mango lemonade. Very addictive! Only reason I pull up ### 5/5 — Placing the order *2021-10-01, version 7.0.4* It was very easy to place the online order. However no place to for customer to add any instructions like keep all items separate. ### 5/5 — Items not visible for few location *2021-09-20, version 7.0.4* Selected wrap along with other items from one location for a scheduled pickup. When I changed location, it took off the wrap from my check out list without alerting me. This is strange. ### 5/5 — Addendum *2021-09-03, version 7.0.4* I was able to redeem my reward tonight after all. I asked the manager in the restaurant why the app wasn’t working and she said that the online/ app orders shut down at 7:00 pm but app is still showing order time slots until 8:00pm. Today I tried ordering at 6:30 and the week before last I tried ordering at 6:45 so I’m not sure if that makes sense or not. :-( ### 5/5 — Choolaah’s Great! *2021-09-02, version 7.0.4* I love the food and the selection! Love the automated hand washer! I like the fact that I can see them making the NAAN. I love their online ordering system. I love how quickly my order is ready. I think they are a healthy faster food option. ### 5/5 — I tried it and I LOVE it!! *2021-08-16, version 7.0.4* Tried Choolaah for the first time yesterday and I ordered a little bit of everything on their menu. The food is excellent! Choolaah bowl with Tikka Marsala was heavenly. Their mango lemonade and their mint ginger tea is like nothing I’ve ever tasted. Very very good!! We’ll be regulars for sure. ## Most critical reviews (10 lowest-rated) ### 1/5 — Defaults to pick up every single time *2024-03-23, version 15.1.1* Doesn’t matter what option you pick at the beginning-pick up or delivery when you click order it will default back to pick up. Also only accepts some credit cards. I could only get Visa to work not mastercard ### 1/5 — App would not accept my card *2023-12-02, version 15.1.1* Tells me to call support although my card and balance are fine. Apple Pay not an option. Wasted a good part of my lunch break trying to order. ### 1/5 — Notable to apply rewards that I received. Food is good *2023-11-07, version 15.1.1* Notable to apply rewards that I received. Food is ### 1/5 — Had to cancel order to change pick up time *2023-10-01, version 15.1.1* Had to cancel order to change pick up time ### 1/5 — Trash *2023-01-19, version 11.0.5* Doesn’t work. White screen. Great dev team 👍maybe should have invested more in the dev team than in bots to buy fake ratings. 🙄 ### 1/5 — Worst food app *2022-03-13, version 9.0.7* Never loads the app credit cards don’t work till you tru multiple times no Apple Card Would never use it except to avoid the slow wait time Learn from chipotle and build a new app ### 1/5 — Not happy *2021-11-21, version 7.0.4* I tried for over a half hour to apply a so-called free offer and finally gave up. Need the app nor the online web page are very friendly. Additionally I’m disappointed Discover Card is not accepted. I sell them come to Choolaah now I remember why. If I hadn’t promised my daughter this meal I would have given up. **Developer response:** Thank you for reaching out and providing this feedback! We sincerely apologize for any inconvenience or frustration you have encountered. We would love to help you resolve this issue. Can you please reach out to our support team directly at choolaah@thanx.com ### 1/5 — Navigations could be improve a lot ! *2021-10-29, version 7.0.4* Back button doesn’t work. There is no way to update the items in the order. ### 1/5 — Can’t order *2021-04-18, version 5.0.5* You can’t order when the store is closed. I would triple my spend with them if you could ### 1/5 — App can’t find location *2020-11-21, version 4.16* App could not find location that is 2 miles away from me, even though that location has been open for more than 2 years. ## Most praised reviews (10 highest-rated) ### 5/5 — Happy Customer *2026-07-15, version 51.0.0* Amazing service! I’m a regular ### 5/5 — Birthday Reward *2026-05-16, version 47.17.9* I wanted to redeem my birthday dessert but the store was all out since they were closing the last ever store in the state. But they gave me a truffle instead and the staff were very friendly and very kind. Sad to see the store closing! ### 5/5 — I love Choolah the restaurant, but the app won’t let me order *2024-01-15, version 15.1.1* Whenever I get to the final review order step, clicking on the button does nothing, without even an indication that something went wrong. Instead I end up needing to use the website in Safari (because it crashes in Firefox). ### 5/5 — One of my favorite restaurants ever *2023-07-07, version 12.0.1* I love the ease of ordering, the quality of food, the people are so kind. The food comes out delicious every time. ### 5/5 — Delicious *2023-04-07, version 12.0.1* And the service is friendly and efficient ### 5/5 — Easy to yum *2022-11-17, version 9.0.7* The app couldn’t be easier to use! I just wish I lived closer so I could eat here more often. ### 5/5 — Great Employee! *2022-08-08, version 9.0.7* Zoran was great! I appreciated his suggestions, patience and professionalism. Looking forward to my next visit! ### 5/5 — Ahmed is the best! *2022-07-16, version 9.0.7* Everytime I come here I have the best experience! Thanks to his hospitality and customer service skills, he ensures everyone returns satisfied. He is also great with the staff, he is helpful and encouraging as well. Keep it up! ### 5/5 — Choolah is amazing *2022-02-09, version 9.0.7* Choolah is something I wish I found in every state And therefore every city ### 5/5 — The BEST! *2022-01-21, version 9.0.7* From the time you walk in do you the time you take your very last bite is truly an amazing concept and the food is beyond delicious. It’s my favorite restaurant I don’t even want to call fast food because it’s such great taste! The staff is so nice they must have a very great training program because everyone belongs here including me. Thank you --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*