# Chopp: On-demand Grocery — Fresh grocery, home delivery > On-demand grocery delivery from local stores and supermarkets. (iPhone/iPad app by Chopp, Inc..) - Source: https://appshunter.io/ios/app/chopp-on-demand-grocery/id1063190708 (this page in markdown: same URL + `.md`) - Developer: [Chopp, Inc.](https://appshunter.io/developer/1023971375) - Category: Food & Drink, Shopping - Price: Free - Rating: 4.60/5 from 129 App Store ratings · 17 written reviews indexed - Age rating: 17+ - Requires: iOS 13.0 · 40 MB - Languages: American English, Vietnamese - Released: 2015-12-17 - Data updated: 2026-06-10 - Monetization: free with in-app purchases - User reviews in markdown: https://appshunter.io/ios/app/chopp-on-demand-grocery/id1063190708/reviews.md ## What is Chopp? "Less time with groceries, more time with family.” Shop more than 10,000 safe, organic, and high-quality imported and local groceries from local trusted stores & supermarkets. Have everything delivered at once to your door in 1 hour or choose a specific hourly delivery window. Grocery shopping in Vietnam has never been this convenient! We’ve partnered with over 50+ trusted local stores and supermarkets to deliver your favorite groceries anytime, anywhere. Your dedicated personal shopper will handpick the freshest and best quality products, then our awesome “chopper” will deliver everhthing to your doorsteps. - Same-day fresh groceries from favorite local stores & supermarkets! over 10,000 daily fresh, organic, globalgap, and imported products from 50+ local trusted stores & supermarkets. - New Customer? FREE service for your first order! Use code “CHOPP1T” to get free service for your first order on Chopp (up to VND30K). Shop Today! - Dedicated well-trained shoppers handpick your products. Well-trained dedicated shoppers handpick the best and freshest available products to your liking. - Doorstep delivery service by professional & friendly agents. Fresh Groceries are delivered in chilled insulated delivery box by our friendly “Chopper” agents. - 1-Hour on-demand or flexible scheduled hourly delivery. Get your groceries on-demand or scheduled for a specific delivery window through out the day at your convenience. - Hassle-free & time-saving multiple-store order. Save even more time by getting everything delivered at once from multiple stores. - Shop more, save more! Earn cash-back on thousands of products, and save even more with daily specials & store promotions. - Power-shopper? save more with vip subscription! Unlimited personalized, prioritized delivery with no service fee, and exclusive promotions. - Discover delicious recipes & 1-Tap ingredients shopping Shop all ingredients for a recipe with 1-tap, super convenient! - World-class customer service Peace-of-mind experience & satisfaction or money-back guaranteed! !!!SAY "NO MORE!!! × No more fighting with unruly Saigon traffic & weather. × No more hot & crowded checkout lines and parking. × No more backaches from carrying heavy items Wanna hear the latest updates and exclusive perks on Chopp? Follow us on facebook: https://facebook.com/chopp.vn ## Key features - 10,000+ fresh, organic, imported groceries - Delivery in 1 hour or scheduled - Personalized shopper handpicks products - Delivery from 50+ local stores - Cashback and daily specials - Recipe ingredient shopping - VIP subscription for benefits ## Recent user reviews (10 of 17) All indexed reviews: https://appshunter.io/ios/app/chopp-on-demand-grocery/id1063190708/reviews.md ### 1/5 — It simply doesn’t work *2023-12-27* You have to receive an OTP by text message to complete the order. However I never received any OTP or any text message even though I tried more than three times. ### 1/5 — Two delayed orders. Bad customer service. Avoid. *2021-09-24, version 2.11.25* First order: Somebody called me to reschedule for next day. When I call next day, I was told my order was delayed because they called me the day before and never reached me. I said impossible because somebody called me and I talked to them on the phone. Then they want to reschedule for next day. And I had to call next day to push them to make my order. I thought this was just one bad experience and would try again. Second order: I make my order and book my delivery for one week out. On delivery day, nobody arrived. I call and send message and email. Get a call in the evening asking to reschedule my order for another 4 days away. Overall, this is a really bad experience using their services. When you add in their extra service fees, it’s more expensive than other services, and they do not have a good system for informing the customer about order status. Why should I call them after the order delivery time they confirmed on their app? Overall, the service is unreliable and they do not take care of their customers. ### 1/5 — No customer support ?! *2021-07-31, version 2.11.21* When the app becomes a critical life-line to order food / groceries (when in lockdown) and it tells you that you will be delivered 15 days later, a working in -app customer support would be great. For now, the app is worthless. ### 1/5 — Unpleasant experience *2021-07-10, version 2.11.18* Read around and saw recommendation from KOL. Trusted and installed. App did not work either with registration by phone or Facebook. Waited long for support, provided proof but the response was very useless which did not help at all in either explaining the problem or supporting to move forward. Doubt if the info from KOL is paid ads. ### 5/5 — X *2020-10-28, version 2.11.0* Giao hàng nhanh. Rất tốt ### 1/5 — Big disappointment *2020-03-27, version 2.10.3* I made an order with Chopp and had been waiting for the packages to be delivered for 3 days. Finally, I got a phone call from Customer Service asking for our apartment number so they could bring the groceries to us. More than 1 hour later, we phoned them back since we still had not got the food, what we were told was that our order had been completed. But we received no food since the shipper left it with security guys and never gave us any notice. That means our fresh meat and fish were left downstairs + under the sun for hours. The frozen stuff wasn't frozen anymore. How bad is that?!! Anyway, we had bad experience with Chopp before but we had to use it again since we had no other choices. 1 star ⭐️ **Developer response:** Hi Ms Thi, during the lock down of Ho Chi Minh city due to COVID-19, we've experience a high surge of new orders, and delivery windows have to be pushed back to make sure we can delivery essential goods to customers on a first-come first-server basis. We hope for your understanding and try out service again in the future. ### 1/5 — Ripped Off *2019-04-10, version 2.9.23* I was hopeful based on the other good ratings, but it was not the experience I had. Half the items I ordered were not available once the shopper was at the store. Ok, they can’t help that. But then they charged me for an item they didn’t retrieve. Customer service has not been helpful in remedying it. Someone texted my private number a day later without first identifying they were from chop asking when they could pick up payment from me (I had paid in full by card, and they technically still OWE me money). They also advertised free coffee for my first order, so I put it in the cart. I did not receive that either, which isn’t a huge deal, but like... just don’t advertise it if you aren’t going to provide it? Overall, poor selection of goods and awful customer service. I feel ripped off. **Developer response:** Hi Pluvia91, at Chopp we're proud to be a customer-first service, and have a reputation for always do the right thing. We would never charge for un-delivered products. If this was the case, please contact our Customer Service Hotline at +84 8 62915254 and we'll make sure to fix any issues as needed. ### 5/5 — Convenient and great service *2018-08-07, version 2.9.6* Have had all around great experience with many chopp orders! Cannot say more about the service, extremely responsive. ### 1/5 — Doesnt work *2018-04-02, version 2.7.1* The app is soooooo slow it barely works :/ ### 5/5 — Very useful *2017-07-22, version 2.5.4* For those times you just don't wanna run out to get groceries. **Developer response:** Thanks for entrusting us with your grocery needs! ## Frequently asked questions about Chopp ### What does Chopp do? Chopp is an on-demand grocery delivery service that partners with local stores and supermarkets. It allows users to shop for over 10,000 safe, organic, and high-quality imported and local groceries and have them delivered to their doorstep. ### How fast is the delivery? Delivery is available within 1 hour on-demand, or you can choose a specific hourly delivery window that suits your convenience. This ensures you get your groceries when you need them. ### Is there a cost to use Chopp? The service itself is free to use, with potential costs for the groceries purchased and a service fee for delivery. New customers can get free service for their first order using a promotional code. A VIP subscription is also available for unlimited prioritized delivery with no service fee and exclusive promotions. ### What kind of products can I order? You can order more than 10,000 products, including fresh, organic, GlobalGAP, and imported groceries. These are sourced from over 50 trusted local stores and supermarkets. ### Can I order from multiple stores? Yes, Chopp offers a hassle-free and time-saving option for multiple-store orders. This allows you to get everything you need delivered at once from different stores, saving you more time. ## Version history (last 5 releases) ### 2.13.13 — 2024-01-08 - Bug fixes and enhancements ### 2.13.12 — 2023-08-29 - Bug fixes and enhancements ### 2.13.11 — 2023-06-14 - Bug fixes and enhancements ### 2.13.10 — 2022-09-17 - Bug fixes and enhancements ### 2.13.9 — 2022-08-21 - Bug fixes and enhancements ## Apps similar to Chopp | App | Rating | Price | Category | | --- | --- | --- | --- | | [PasGo: Đặt bàn nhà hàng ưu đãi](https://appshunter.io/ios/app/pasgo-at-ban-nha-hang-uu-ai/id896053668) | 3.7 (3) | Free | Food & Drink | | [KOI Thé Vietnam](https://appshunter.io/ios/app/koi-the-vietnam/id1559487588) | — | Free | Food & Drink | | [McDelivery Vietnam](https://appshunter.io/ios/app/mcdelivery-vietnam/id1261784987) | 2.2 (21) | Free | Food & Drink | | [Mio App](https://appshunter.io/ios/app/mio-app/id1501827363) | — | Free | Food & Drink | | [Annam Gourmet](https://appshunter.io/ios/app/annam-gourmet/id1538255129) | 2.0 (16) | Free | Food & Drink | | [Al Fresco’s Pizza Pasta Steak](https://appshunter.io/ios/app/al-frescos-pizza-pasta-steak/id1523291157) | 5.0 (1) | Free | Food & Drink | --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*