# Chorus by ZoomInfo — user reviews > 23 indexed App Store user reviews of Chorus by ZoomInfo by ZoomInfo, rated 2.90/5 from 37 ratings. - Source: https://appshunter.io/ios/app/chorus-by-zoominfo/id1591442342/reviews - App overview in markdown: https://appshunter.io/ios/app/chorus-by-zoominfo/id1591442342.md - Rating breakdown: 5★ 16 · 4★ 0 · 3★ 1 · 2★ 3 · 1★ 17 ## Newest reviews (8 of 23) ### 1/5 — app won’t even log me in *2023-02-17* I’ve worked in tech for a while and very familiar with ZoomInfo. This app doesn’t even allow me to log in with my gmail or my okta so it’s useless. The log in function is clearly broken. My enterprise company just moved from Gong to Chorus and so far Gong is so much better in every way it’s not even funny. Until this app gets an update to simply allow me to log in, it’ll continue to be useless and hinder my ability to access my calls on the go. **Developer response:** We're sorry to hear about your experience. We'll be happy to assist you and help you to login. Please contact us at mobileapps@zoominfo.com for further assistance ### 1/5 — Crashes *2023-01-11* First of all i can’t even access the application online on my phone which is incredibly annoying because the online application is much better and you get access to filters. Instead I’m just prompted to download the app. Well the app just crashes anyway…. So i can’t use it on safari and i can’t use the app….sad design. Add in a close button online for people using phones or add filters to app and make app useable lol. Not asking for much. **Developer response:** We're sorry to hear about your experience. For further assistance please contact us at mobileapps@zoominfo.com ### 1/5 — Horrible *2023-01-03* Might be the worst mobile app in modern day. Can’t even get the app to open, let alone use. What a terrible user experience, and the fact that it doesn’t even open anymore is the least of its user experience issues. **Developer response:** We're sorry to hear about your experience. For further assistance please contact us at mobileapps@zoominfo.com ### 1/5 — Mobile Experience is inferior to all competitors *2022-10-20* Mobile application is useless. No access to bookmarks, no ability to download to listen later (like on a plane, areas of the country with poor cell reception, or locations with no Wi-Fi. Gong is definitely a better investment if your company has road warriors even if it is more expensive. Very very disappointing. **Developer response:** Thank you for your feedback. We are actively working on adding more features to our app and would love your input as we continue to build out the product roadmap. Would you be open to sharing your experience and needs in more depth with a member of our product team? If so, please contact us at mobileapps@zoominfo.com. ### 1/5 — No features not useful *2022-09-20* I can’t find playlists or see deals like gong. The filtering is not in the mobile app there is not filtered search and any bookmarked calls are gone. I wish my company would buy gong **Developer response:** We apologize for the inconvenience. We'll be happy to hear your thoughts and experience. Please reach out to us at mobileapps@zoominfo.com. ### 1/5 — The app is really bad *2022-09-20* The app feature set is so limited it’s basically unusable and anytime you open a link on a phone or tablet it forces you to go to the app. **Developer response:** We apologize for the inconvenience. We'll be happy to hear your thoughts and help out. Please reach out to us at mobileapps@zoominfo.com. ### 1/5 — Doesn’t work *2022-08-30* Doesn’t connect to the MS Authenticator properly. Will not work. What a waste of time. Just update the old app why don’t you? ### 1/5 — unable to log in via SSO *2022-08-24* The redirect handler in the app doesn’t log me in after I successfully authenticate with Okta. I’m able to SSO from Okta in a computer browser - this is a problem specific to the mobile app. Unfortunately it makes the app useless for me. **Developer response:** We apologize for the inconvenience. We'll be happy to hear your thoughts and help out. Please reach out to us at mobileapps@zoominfo.com. ## Most critical reviews (10 lowest-rated) ### 1/5 — Crashes and gets stuck constantly *2025-09-23* When using the app to simply play videos it gets stuck 99% of the time. It freezes or crashes completely. It makes you wonder if they test this or based on the other comments even care at all. ### 1/5 — Can't even log in with sso *2025-08-04* My company creda require an up to date and secure browser for login. Since the iframe goes to a WebView from iOS 13 I'm blocked from completing authentication... ### 1/5 — Unable to use app *2024-11-04* My phone is already enrolled in my organization’s device Microsoft’s company portal program. Yet Chorus still thinks it is not and that is preventing me from signing in and using the Chorus mobile app. Please either fix this sign in issue to use the app or allow me to access recording from the web browser while I’m on my mobile. Thanks ### 1/5 — Constantly crashes *2024-10-31* This app has crashed over and over, it’s not usable at all. ### 1/5 — Can’t access from iPhone with microsoft365 login *2024-06-10, version 1.0.118* I get into a loop. The app directs me to Microsoft edge (why???) and the edge back to the app ### 1/5 — Missing key features *2024-05-20* Cannot add to live call using app, can’t access desktop version on my phone ### 1/5 — You can’t see the calls on the app *2023-09-06, version 1.0.85* You can’t see the calls like on the web ### 1/5 — Costs a dollar doesn’t work *2023-08-23* Paying loads for my Chorus and ZoomInfo seat on desktop, and they still charge a dollar for the app Wouldn’t be complaining, but none of the recordings will play **Developer response:** Hello, we're sorry to hear about your experience. Please contact us at mobileapps@zoominfo.com for further assistance ### 1/5 — Forced reroute to app with limited features *2023-04-04* Chorus now won’t allow me to log into the site via mobile browser. It is forcing me to use the app, I am continuously rerouted no matter how I try to log in. The app has limited features and I cannot complete the urgent task I’m trying to do - in this case approve and new user. Very frustrating. **Developer response:** We're sorry to hear about your experience. The Mobile web version has been discontinued and the Mobile app is replacing it. These kind of actions are available only on the desktop web version. If you need further assistance please contact us at mobileapps@zoominfo.com ### 1/5 — Never loads *2023-03-02* Awful UX too many bugs and videos I need to load never do **Developer response:** We're sorry to hear about your experience. For further assistance please contact us at mobileapps@zoominfo.com ## Most praised reviews (5 highest-rated) ### 5/5 — So useful *2026-04-17* All of the functionality that I need! ### 5/5 — Wayyyy better *2022-04-14* Love it. Way better than gong. So happy we made the switch ### 5/5 — Chorus + mobile app is a must have for sales teams *2022-04-14* Chorus has been key to ramping our new sales reps and also helps with coaching and helping everyone on the team adopt best practices from top reps. Such a game changer especially with remote working sales teams. Best conversation intelligence tool out there. ### 3/5 — The app needs work. *2023-07-11* I've used the app for about 30 minutes and it crashed 3 times. There's also no way to filter calls in "My Team's Recording's" However I like that there is a mobile app where I can listen to my teams calls. **Developer response:** We're sorry to hear about your experience. For further assistance please contact us at mobileapps@zoominfo.com ### 2/5 — Good…when it decides to work *2025-05-23* Login loops always throwing errors. Go to website on mobile and it forces you into a broken app with a bad SSO login experience. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-13.*