# ChowCall - BaseX

> Food discovery and delivery platform for hungry customers. (iPhone/iPad app by Value Unlimited, Inc..)

- Source: https://appshunter.io/ios/app/chowcall-basex/id1434832991 (this page in markdown: same URL + `.md`)
- Developer: [Value Unlimited, Inc.](https://appshunter.io/developer/1626242855)
- Category: Food & Drink
- Price: Free
- Rating: 1.70/5 from 23 App Store ratings · 100 written reviews indexed
- Age rating: 4+
- Requires: iOS 14.0 · 45 MB
- Languages: American English
- Released: 2018-09-06
- Data updated: 2026-09-01
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/chowcall-basex/id1434832991/reviews.md

## What is ChowCall?

ChowCall is a food company that strives to be the best place to go when you're hungry, whether it's getting food delivered, or knowing the best places to visit. We do this by understanding our customers and the local cuisine while providing convenient food delivery, a place to help you decide, and ultimately value to everyone involved.

## Key features

- Food delivery
- Restaurant discovery
- Local cuisine information
- Decision support for dining
- Customer understanding

## What do users think of ChowCall?

Overall sentiment: negative

**Pros**

- 🎖️ On-base delivery access unavailable elsewhere
- 👍 User-friendly app interface and navigation
- 🚗 Reliable drivers who are polite and professional
- 🍽️ Wide variety of restaurant options
- 📱 Building number recognition for military addresses
- ⏰ Occasionally fast and early deliveries
- 💬 Responsive customer service (when available)

**Cons**

- ⏱️ Extremely long delivery times (1-3+ hours)
- 💰 Excessive hidden fees and overpricing
- ❌ No order cancellation option
- 📞 No direct phone support or driver contact
- 🐛 App frequently glitches and crashes
- 🥶 Food arrives cold
- 📍 Limited geographic coverage
- 🚫 No real-time order tracking updates
- 😤 Missing items and incorrect orders
- 💳 Unexpected charges and billing errors
- 🤐 Unresponsive customer service via app
- 🍽️ Incomplete restaurant menus
- ⚠️ Only available for future orders at times

**Commonly reported bugs**

- App loading screen freezes indefinitely
- Duplicate charges and double billing
- Incorrect delivery address auto-population from old orders
- Duplicate tip charges
- Order status shows 'delivered' when food never arrived
- App shows restaurants closed when they're open
- Inability to process orders with multiple same items
- Pre-order timing conflicts with actual store hours
- Payment processing errors requiring phone call workaround
- Missing notification when order is cancelled
- Tracking information inaccurate or not updating

**Most requested features**

- Direct phone number for customer support
- Real-time driver contact and communication
- Order cancellation functionality
- Accurate delivery time estimates
- Detailed receipt showing itemized fees
- Order tracking with live updates
- Refund/replacement process for missing items
- Ability to delete old delivery addresses
- Expanded restaurant menu options
- Immediate order status notifications
- Direct messaging with drivers

## Recent user reviews (10 of 100)

All indexed reviews: https://appshunter.io/ios/app/chowcall-basex/id1434832991/reviews.md

### 1/5 — Don’t download

*2026-06-09*

I never write reviews but baby this app stressed me OUT.

I wanted to get my boyfriend some food while he’s on base because if I had to hear about him eating pizza and Chinese food one more time I was gonna lose it. So I downloaded this app thinking I was doing something nice.

Tell me why I ordered Zaxby’s at 1:20 PM and it was supposed to be delivered by 2:20 PM. 2:20 came. Then 3:20. Then 4:20. Nothing.

The app never updated not ONE time. It just sat there saying “processing order” while nobody could tell me where my food, my money, or my sanity went.

I called customer service and talked to someone named Angel. Bless her heart, but she was no help whatsoever. She basically told me another department had to handle it because nobody knew where my order was. Not if it was made, picked up, delivered, or floating around in the atmosphere somewhere.

I called back twice and still got nowhere. Nobody from this mysterious department ever contacted me either.

So I called Zaxby’s myself and y’all… the order was NEVER EVEN PUT IN THEIR SYSTEM.

Three whole hours later, ChowCall finally emails me saying “there were no drivers available.”

Why am I just now finding this out? Why did we all have to go on a scavenger hunt to discover my order never existed?

Save your money and save your blood pressure. This app is expensive, customer service is useless, and apparently your food may never even make it to the restaurant.

### 1/5 — Worst Customer Service

*2026-04-18*

The app doesn’t have any support for cancellation of orders like other apps. It take hours to get food delivered with overpriced delivery fee. No way of communicating with the driver, unless they reach you out. I don’t blame the driver because they are in low of manpower. I know they are bunch of military service members trying to order food at the same time. Worst delivery company ever.

### 1/5 — Limited area

*2025-07-09*

This app only has a couple locations available.  They have handouts all over NSN but closest is Florida.

### 1/5 — Do not download

*2025-05-20*

Horrible. Deleted the app after making one order, there is nothing good about it. Your food sits out for over an hour and there’s no tracking updates, no way of cancelling orders, or way of contacting the person delivering food for you.

### 5/5 — W chowcall

*2025-03-26*

Say less

### 1/5 — Terrible

*2024-10-30*

It's a waste. I waited 2 hours for an order, was told I'd get credit for the same amount on my next order. When attempting to order again it wouldn't process my order at all and showed an error message with their phone number, prompting me to call to process the order. It's useless.

### 1/5 — Waited an hour and a half for nothing

*2024-09-05*

Ordered food at 10:30 am, waited until 11:45 just to see that they cancelled the order around 11:40 without even notifying me. This business is absolute trash! Don’t waste your money or time waiting around for nothing.

### 1/5 — TRASH

*2024-07-16*

COMPLETE TRASH

### 1/5 — Only available for future ordering

*2024-05-26*

Everytime I attempt to use this app it’s only available for future ordering, would not recommend this app.

### 1/5 — Kinda scummy

*2024-05-21, version 6.3.1*

Just ordered a 22$ meal with total being 39.99$ so why was I charged 45.31$?

## Frequently asked questions about ChowCall

### What does ChowCall do?

ChowCall is a food company focused on being the best resource for when you're hungry. It offers convenient food delivery and helps users discover the best local places to eat.

### What are the key features of ChowCall?

Key features include convenient food delivery, a place to help you decide where to eat, and understanding local cuisine. The app aims to provide value to customers by connecting them with great dining options.

### Is ChowCall free to use?

Based on the provided information, the app is free to use. There are no mentions of subscription fees, in-app purchases, or advertisements.

### Who is ChowCall for?

This app is designed for anyone who is hungry and looking for a convenient way to get food delivered or find the best local restaurants to visit.

## Version history (last 5 releases)

### 6.8.1 — 2026-08-27

This version contains bug fixes and performance improvements.

### 6.8.0 — 2026-07-17

This version contains bug fixes and performance improvements.

### 6.7.0 — 2025-12-26

This version contains bug fixes and performance improvements.

### 6.6.0 — 2025-09-17

This version contains bug fixes and performance improvements.

### 6.5.0 — 2025-06-02

This version contains bug fixes and performance improvements.

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## More apps by Value Unlimited, Inc.

- [Onpoint – Military Base Maps](https://appshunter.io/ios/app/onpoint-military-base-maps/id6748904470)

All apps by Value Unlimited, Inc.: https://appshunter.io/developer/1626242855

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[chowking usa](https://appshunter.io/ios/topics/chowking-usa) · [chow](https://appshunter.io/ios/topics/chow)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*