# Christ Hospital Health Network — user reviews

> 101 indexed App Store user reviews of Christ Hospital Health Network by The Christ Hospital, rated 4.72/5 from 2,701 ratings.

- Source: https://appshunter.io/ios/app/christ-hospital-health-network/id1498243538/reviews
- App overview in markdown: https://appshunter.io/ios/app/christ-hospital-health-network/id1498243538.md
- Rating breakdown: 5★ 2,313 · 4★ 209 · 3★ 60 · 2★ 39 · 1★ 79

## What do users think of Christ Hospital Health Network?

Overall sentiment: mixed

**Pros**

- 👍 User-friendly app
- 🚀 Timely test results
- 💡 Convenient access to health records
- 🚀 Straightforward navigation
- 👍 Helpful for elderly users
- 👍 Friendly and caring staff
- 🚀 Efficient scheduling and check-in
- 👍 Excellent patient care

**Cons**

- 🐛 Glitchy app performance
- 🔍 Difficult to find providers
- 🔍 Confusing for elderly users
- 🔍 Lacking features compared to MyChart
- 🔍 Inconsistent user experience
- 🔍 Billing and insurance issues
- 🔍 Privacy concerns
- 🐛 Unreliable login and authentication

**Commonly reported bugs**

- Frequent app crashes
- Inability to log in or check-in
- Incorrect or missing medical information
- Delayed or missing test results
- Compatibility issues with older devices

**Most requested features**

- Seamless integration with other health networks
- Improved scheduling and appointment management
- Enhanced communication with providers
- Ability to easily update personal information
- Streamlined medication management

## Newest reviews (17 of 101)

### 3/5 — Communication

*2025-02-22*

I tried to get year end patient paid summary for taxes. The person on the phone couldn’t help me, wouldn’t connect me with a supervisor, because I was beyond my boiling point and didn’t want to say anything inappropriate I hung up. I called patient representative, very pleasant, sent message to director of billing to call me. It’s weeks later, nothing. Technology doesn’t help, it hinders the person to person communication and kindness.
They want us to figure everything out on computer, MyChart. Forget the elderly, non users.
Remember we’re humans, not robots and take the time to provide one simple service like a report- patient paid year end
It’s easy, other networks have it. 
I’ve been in healthcare my whole life.
And to find or be given a number or person to speak with, that’s becoming unavailable as well.

### 4/5 — Great thanks

*2024-11-26, version 10.9.3.1*

Love christ but have trouble with the app

### 2/5 — Missing info

*2024-09-04, version 10.9.3*

I used to be able to see the notes from the providers which helped greatly in advocating for my mother’s care.  This info is missing with the “upgrade”.

### 5/5 — Dr. Jeffery Murphy

*2024-07-26, version 10.7.3*

The best ever.....!

### 5/5 — All info in one spot

*2024-07-24*

Love the Christ hospital app. Everything I need to know about my chart is quickly accessible including past and future appointments. Labs, tests, things to follow up on all there for easy access. If I go outside the Christ hospital network I have the info at my fingertips to be able to discuss with a different provider. Plus reminders are sent so I never miss an appointment. Convenient.

### 5/5 — Exemplary care!!!

*2024-07-15, version 10.7.3*

Thank you Care Team of Christ Hospital!
Your professional and extremely caring staff have made my journey safe and positive! Simply the BEST!

### 5/5 — My great Doctor and the staff .

*2024-07-12*

Was at Christ Hospital this morning in the Endoscopy department. The  nurses there are so amazing and take such great care of me. Katie and Jamie always takes such great care of me but today Jatie is off and Jamie was not my nurse but she still checked on me. My nurse that prepared me for surgery Maria was just like all your nurses the very best and  Molly after the same great care. Dr. Jivan my pulmonologist is the greatest doctor I have ever  had . He is the most giving caring and just the best . I wish I could nominate him for doctor of the year. Two nurses that work with Dr. Jivan and Zephyr valves Becca and Anna they are so amazing take great care of me schedule whatever super fast always. They always always take my call or return it in a very timely manner. I appreciate everyone there more than words can even say. Thank you to all of your great staff.

### 2/5 — Release of Information without consent

*2024-07-09, version 10.7.3*

Not impressed with privacy protection. Provider released documents outside of the facility without my consent and now I’m having to jump through the hoops to try to appease the system.

### 5/5 — Christ Hospital Review

*2024-07-04, version 10.7.3*

After my health problem on Sunday I was fitted in to see Dr. Jacob Farber early on Monday. Everyone was friendly and courteous and Dr.Farber referred me to the soonest available specialist.

### 3/5 — App is glitchy

*2024-06-26, version 10.7.3*

The app would be great, but if you try to check in for an appt, it just glitches out. The application end user agreement pops up and goes away every second and you can never check in via the app.

### 5/5 — My Chart.

*2024-06-22*

Im a new user to My Chart, I wish I had this app on my smart phone before but never new how easy it can be to have access to my records, meds, messaging and comments,  
A 24hr portal with appointments times dates. all my info is  very secure and convenient for me to access. 
It sure is less stressful having this app. 
              Thank you to My Chart.

### 5/5 — Very good app

*2024-06-20, version 10.7.3*

I like being able to see results from my test. 
Keeps my medication list at my fingertips. 
I like being able to see up coming appointments with locations. 
I can read my doctor’s comments   . 
Messaging makes it easy to contact my doctor and ask questions.  
I can also make or cancel appointments . 
This app is very helpful.

### 5/5 — Perfect

*2024-06-12, version 10.7.3*

This app displays all the information I need. It’s very thorough, easy to navigate and secure.

### 5/5 — Timely and Accurate

*2024-06-07*

I like being able to get a picture of everything health wise that I have going on within the Christ network. A worthwhile improvement would be the ability to seamlessly link to any other health networks I am dealing with.

### 3/5 — Too long to upload

*2024-06-06, version 10.7.3*

Your app is slow and inconsistent. 

When trying to get to applications I get the Server error, please try again later. 

Not occasionally, but more times than not

### 5/5 — Love the app

*2024-05-17, version 10.7.3*

The app is ideal and makes all communication with my health care provider a breeze. Super intuitive app.

### 5/5 — review

*2024-05-16, version 10.7.3*

Allows me to to communicate with my Dr when I need her. I can find all the information I need about my health easily

## Most critical reviews (10 lowest-rated)

### 1/5 — Mr

*2025-01-07, version 11.1.6*

Can’t get in through my app

### 1/5 — Sketchy

*2024-12-03, version 10.9.3.1*

There is someone named Rowen attached to my account. I feel this is a breech of privacy!

### 1/5 — Christ billing error

*2024-05-22, version 10.7.3*

My wife needed mental health therapy so we obtained all necessary approval from our Optum insurance and provided to the office prior to 4 free visits.  The office did not follow the instructions for billing so the payment was not made because it wasn’t submitted to Optum as instructed.   Now Christ hospital says we the patient owe the balance of over $700.  We will not be seeing any of our doctors in the network until this discrepancy is resolved.

### 1/5 — My business is not your business

*2024-05-08, version 10.7.3*

I don’t like how you just take over and decide to put all of MY medical apps with your medical apps. If I did, I would’ve put them there myself I want my. MERCY APP AND MY TRI HEALTH APP. SEPARATE AS THEY WERE BEFORE AND I CAN’T FIGURE OUT HOW TO DO IT THANKS TO YOU SO IF YOU GOT THIS, PUT IT BACK

### 1/5 — It’s 2024… why such a clunky app?

*2024-05-01, version 10.7.3*

Seriously, it is just not getting better. 
And thanks for periodically logging me out so that I have to go find my password right in the middle of needing to use the app.

### 1/5 — Hospital stay

*2024-04-22, version 10.7.3*

Hard time communicating with staff
Six hours to get admitted in emergency room
Charlotte has been stripped down and socks, took off every day except the 22nd so far she came in on the 15th
MyChart does not show blood pressure checks

### 1/5 — Misinformation on MyChart

*2024-04-10, version 10.7.3*

There is a diagnosis on Christ MyChart that is inaccurate, I don’t know who entered it but I want to talk to someone.

### 1/5 — My disdain

*2023-12-21*

I am very unhappy with your My Chart service.
There are too many doors to go through.  It takes forever! And though I have recorded my user name and all info needed it NEVER recognizes them. So then I am forced to reproduce new ones! Very frustrating and I could just drive down to the Dr’s office quicker.
It could be a very convenient thing but it is NOT!

### 1/5 — Information out of date

*2023-08-08*

I tried to update my medications.  Why does it keep medicines that I have been off of for over 10 years.  Nobody seems to know how to use this.  I agree with others that said My Chart worked just fine.  If the app doesn’t allow patients to update the information as basic as medications, it is useless to try to do an E check in.  Please provide better support or ditch it!

### 1/5 — Review of computer software for results

*2023-06-30*

I believe that people that are getting results are older people with friends and family to help. You should make it as easy as possible for people to get the results. I’m an 71 year old by myself and I have a difficult time getting results. You should gear things down to people like myself. When I call the help line things are difficult there. Sometimes they tell you they will call back but you don’t know when if they call. Some of the help line people are not fully trained. Please fix this mess so people can get their results. I’m not trying to put your system down just make it easier to get the results they are looking for. Thank you for listening. I know you will do what is right for the patients. I will be back to get the results from my current test. Just do the right thing!

## Most praised reviews (10 highest-rated)

### 5/5 — Superior patient care

*2025-03-05*

This note is to Mitzi Hackworth regarding a member of her staff, Monett Mack. Monett did a superb job of caring for me today. I had to drink a very large iced water with contrast. When I finished I was so cold that I was shivering and cuddling in my jacket trying to get warm. Apparently Monett noticed my discomfort and turned up with a warm blanket. I was so appreciative and want to give her kudos for seeing an uncomfortable patient and took the extra time and effort to help me. Thank you Monett!

### 5/5 — The Best

*2025-02-14, version 11.1.6*

I think CHRIST HOSPITAL NETWORK is the premier Hospital in the city of Cincinnati! From technicians to surgeons and everywhere in between everyone is kind, friendly and professional!

### 5/5 — Hospital care

*2025-02-04, version 11.1.6*

Hospital team are excellent

### 5/5 — User Friendly

*2025-02-01*

This app is straightforward and has made all the information I’ve needed concerning my healthcare within the Christ Hospital system easy to locate.  Since I use multiple doctors within the system, I appreciate having my health records consolidated in one location.  ❤️

### 5/5 — Review

*2025-01-14, version 11.1.6*

I’m older (71) and a … technophobe. This site is so easy to use and understand. Appreciate the time and effort to make it this way. Thanks!

### 5/5 — Delivery

*2024-12-23*

Love this place, wish I came here for all my deliveries. The staff were very understanding and will listen to you. They also let us have moments of undisturbed sleep which was amazing. Also they didn’t pressure me when I denied certain vaccines! I will recommend this place go future mothers! ❤️❤️❤️

### 5/5 — Helpful

*2024-11-16, version 10.9.3.1*

Very easy to set up and to use very happy with it in every way

### 5/5 — High BP

*2024-11-12, version 10.9.3.1*

Christ has done in a few visits what OSU couldn’t do in 3 years

### 5/5 — Japiercey

*2024-10-14, version 10.9.3.1*

I love the app . So helpful for getting results . Don’t have to bother doctor and office, unless I have questions.test results are there , sometimes before I get home.

### 5/5 — Blood work

*2024-09-12, version 10.9.3*

Lindsey was absolutely the best at her job. She made my mom feel so comfortable and was able to get blood work done on one try.  Thank you so very much.   Her nurses were amazing too.

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
