# Christchurch Bins — user reviews > 66 indexed App Store user reviews of Christchurch Bins by Christchurch City Council, rated 5.00/5 from 1 ratings. - Source: https://appshunter.io/ios/app/christchurch-bins/id898683154/reviews - App overview in markdown: https://appshunter.io/ios/app/christchurch-bins/id898683154.md - Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0 ## What do users think of Christchurch Bins? Overall sentiment: negative **Pros** - 👍 Simple and effective - 👍 Quick and efficient - 👍 Useful for reminders - 👍 Good for new residents - 👍 Informative content **Cons** - 🐛 App freezes frequently - 🐛 Incorrect bin information - 🐛 Address lookup issues - 🐛 Slow loading times - 🐛 Update issues - 🐛 Unreliable - 🐛 Clumsy interface - 🐛 Outdated information - 🐛 App crashes - 🐛 Doesn't work anymore - 🐛 Poor user interface - 🐛 Inconsistent data **Commonly reported bugs** - App freezes after address confirmation. - App displays incorrect bin collection days. - App update loop: App Store shows 'Open' instead of 'Update'. - App misses delivery dates or skips to the next one. - App cannot find addresses on the street. - App shows error message after entering address. - App shows wrong bin colors for collection. - App autosuggests address but cannot find data. - App is broken and doesn't work (iOS 18). - App doesn't load or shows an error message. - App is unusable, buggy, and never loads. - App freezes at the loading screen. - App shuts down when trying to remove reminders. - App resets reminder times to 6pm. - App crashes when trying to look something up. - App sends multiple notifications and never loads collection date. - App freezes on opening screen. - App cannot get bin information for existing addresses. - App crashes to white screen while typing address. - App is stuck on loading page. - App freezes on iPhone 7 with latest update. - App freezes after opening. - App takes minutes to load. - App lost all properties after update. - App notifications for old properties persist. - App crashes while typing address. - App doesn't open after update. - App is slow and unresponsive. - App is not intuitive. - App fails to load collection data. - App fails to load correctly. - App doesn't work properly, requires reinstallation. - App has a convoluted interface. - App doesn't work on iPhone 6. **Most requested features** - Allow users to specify which bins to receive notifications for. - Provide information on what goes into each bin. - Improve address data accuracy and search functionality. - Fix the circular update loop in the App Store. - Ensure reminders are correctly updated for public holidays. - Make the core function more accessible. ## Newest reviews (17 of 66) ### 3/5 — Date confusion *2026-06-07, version 3.1.24* I’ve just moved into a new house and I’m trying to figure out what day to take the bins out. I searched it up on the website and it said Monday and then I downloaded the app and did the same thing and instead it said Wednesday, now I’m left confused. ### 3/5 — Day changes not reflected in alerts *2026-04-02, version 3.1.24* Great for giving reminders for putting out and brining in our bin. However this week our day has changed from Friday to Saturday due to Easter - but alert still goes off on Thursday night to put bins out. ### 3/5 — Wrong days *2024-10-11, version 3.1.22* I checked my bins to see what bins need to go out for next week. My bins day is Friday that was Red and Green just been. But your app says it next then I check your website for my address and it says Yellow and Green. Please update this ### 3/5 — Christchurch Bins *2022-11-29, version 2.9.6* Function as what I expected 👍🏻 ### 2/5 — Clumsy and slow *2022-09-26, version 2.9.6* Takes ages to load your collection data and the app is not intuitive. Not bad but needs speeding up. ### 1/5 — Useless app *2022-08-17, version 2.9.6* Useless app .. never works properly ### 2/5 — Get in the bin *2022-08-07, version 2.9.6* How can something so simple go so wrong? The only actual use for this app is to tell you what bins go out when, and it fails 1 out of 3 times you open it. The rest of the features are bureaucratic delusion - like anyone wants more interaction with a local government body. Please fix the core feature. ### 2/5 — Does not work properly *2022-07-14, version 2.9.6* Using iPhone 12. Have to delete app and reinstall each time I want to use it ### 1/5 — Worst app ever. *2022-05-19, version 2.9.6* The worst app I’ve ever downloaded. ### 3/5 — Helpful if bins have no week stickers! *2022-05-13, version 2.9.6* This app is helpful to people who have just moved house & their bins have no intact ‘Week 1’ or ‘Week 2’ stickers! Once you know that, the CCC website & the pdf calendar is all you really need. ### 2/5 — Looks good *2022-05-09, version 2.9.6* Looks good and can be functional, yet I have to keep reinstalling it on iOS or it freezes at the loading screen. Surely all the rates we pay would be enough to get this ‘old’ and ‘often reported problem’ fixed. ### 1/5 — Poor service *2022-04-27, version 2.9.6* Not always reliable ### 1/5 — Didn’t work for me *2022-04-19, version 2.9.6* Took my bin to the road and second guessed what colour it was supposed to be. The address lookup feature is gone from the website so I had to install this app. I tried multiple addresses, but, got an internal server error each time. Got annoyed and left it to the universe to empty my bin in the morning or not. Deleted the app, I don’t want to install another app anyway. I just want to lookup which bin to put out a few times a year when I think the rest of my road must be wrong. ### 1/5 — Bin good app *2022-03-08, version 2.9.6* This app is rubbish , I keep deleting the app to start afresh but it will not open this has been going on for several months now so will now delete for good ### 1/5 — Not useful *2022-01-08, version 2.9.6* Doesn’t find my central city address. ### 2/5 — Frozen app *2022-01-03, version 2.9.6* I’ve had to delete and reinstall this app several times Not happy when I go to check which bins I need to put out and it’s frozen, can’t get into it Can you please check why this happening Thanks Maxi the taxi 2022 ### 1/5 — Out of sync *2021-12-21, version 2.9.6* Is telling me to put out the wrong bins even though I put in my correct address. I’ve be caught out by this twice now. ## Most critical reviews (10 lowest-rated) ### 1/5 — Rubbish Rubbish app *2026-07-21, version 3.1.24* App freezes after address confirmation, is this still working or supported- please Remove if not another thing ccc cannot maintain properly ### 1/5 — Update the app but…? *2026-03-02, version 3.1.24* Guys, I’ve opened the app and it gives a message to update. Click the link to the Apple Store, like a good citizen, and instead of an “Update” button, the App Store displays an “Open” button which when clicked opens the app without updating it and…wait for it…displays the same update message. It’s circular. Do better! ### 1/5 — It displays the wrong info *2025-12-09, version 3.1.24* It’s got it completely wrong, completely missing my next delivery date and instead skipping to the one after that. A really good example of a good idea poorly executed by a team that doesn’t have any commercial realities (eg rate payer funded). ### 1/5 — Used to work… *2025-12-08, version 3.1.24* It used to work but can no longer find any addresses on my street. ### 1/5 — This app hides it’s only function behind a convoluted interface *2025-03-01, version 3.1.22* This app hides its only useful function behind a badly designed interface. The ‘+’ function the only useful thing on this site is hidden. Users want the info quickly and then get off, so you hide the only tool the app provides Behind a thoroughly confusing interface. Why? This is an example of bloat at local council level where idiots are…app design by ### 1/5 — Doesn’t work anymore *2024-10-20, version 3.1.22* The app is broken and doesn’t work any more (ios18). As soon as you enter the address it shows an error message. ### 1/5 — Poor Address Data *2024-02-05, version 2.10.9* Will be able to autosuggest the address you type, but unable to find the data for it depending on how new the development is. ### 1/5 — Very Poor App *2022-10-20, version 2.9.6* I try to be positive. The app is unusable. Worse than useless. It is buggy at best. Mostly it never loads and you end up going to the website. Total waste of money for ratepayers. ### 1/5 — App not working *2022-10-02, version 2.9.6* It’s been 2 weeks since this app stopped working at least in Fitzgerald Avenue. It seems they can’t care less. I will update how long it takes for them to fix this. ### 1/5 — Slow, unresponsive *2022-09-26, version 2.9.6* The app is slow, unresponsive and all around just difficult to use. ## Most praised reviews (10 highest-rated) ### 5/5 — Simple, done well *2025-06-11, version 3.1.24* You had one job and you did it well. App launches fast and makes it immediately obvious which bin I need to put out this week. Then it shows how the upcoming public holiday does or doesn’t affect my day. Quick, simple, efficient. A rarity these days. ### 5/5 — This app is awesome *2025-03-23, version 3.1.24* I like this app because the app will tell you what date to put the bin out to tie strew and they will sent the message to tell what colour bin out And I recommend to use this app ! ### 5/5 — Good *2024-01-18, version 2.10.9* Very good ### 5/5 — Wholey hecka this app is amazing *2021-04-07, version 2.7.92* Wah wah wee wah, what an app. It’ll tell you to bring your bins out, it’ll tell you to bring you bins back in. What more could you want!? Well I’ll tell ya what more you might want. You might also want to know what things go in which bin, well guess what!? It does that too. ### 5/5 — Great app and customer service *2020-11-11, version 2.7.2* Great app, very informative and customer service is awesome. There was an issue with the alarm not being able to be set but they fixed it right away. ### 5/5 — Nice looking simple app *2020-11-08, version 2.7.2* Does everything I need. I like the reminder which tells you which bin to put out without having to even open the app. Looks good too. ### 5/5 — Amazing update! *2020-11-03, version 2.6* Love the update! The original app was great and innovative but I love that you’ve given it a modern fresh look. Well done! ### 5/5 — So handy! *2020-11-02, version 2.6* A well made app, easy to use and beautifully crafted ### 5/5 — Simple and effective *2020-11-02, version 2.6* Major improvement to the old version of the app that caused nothing but issues . Simple and effective layout very straightforward to use 5* ### 5/5 — Looks way better! *2020-11-01, version 2.6* App definitely looks more classy! Way easier to find where what goes in each bin in the different tabs! Impressed --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*