# Christiana Care Patient Portal — user reviews

> 12 indexed App Store user reviews of Christiana Care Patient Portal by Christiana Care Health System, INC, rated 2.92/5 from 51 ratings.

- Source: https://appshunter.io/ios/app/christiana-care-patient-portal/id1446508191/reviews
- App overview in markdown: https://appshunter.io/ios/app/christiana-care-patient-portal/id1446508191.md
- Rating breakdown: 5★ 18 · 4★ 4 · 3★ 4 · 2★ 6 · 1★ 20

## Most critical reviews (10 lowest-rated)

### 1/5 — Barely usable

*2026-07-01, version 102.1.24*

This app really needs to be improved.  I am logged out constantly.  I cannot schedule appointments.  I cannot cancel existing appointments.  The interface is poor and lacks basic information about my account or decent search functions to get the information.  The only somewhat positive aspect of this app is it prevents some calls to Christiana Care which are painful.

### 1/5 — Not that func

*2023-10-06, version 102.1.8*

It’s not easy to cancel reschedule choose providers, 

I like that it’s proprietary but it could be a lot better.

### 1/5 — Doesn’t work

*2022-05-15, version 102.1.3*

Can’t create a account on the app 😒

### 1/5 — No new updated app

*2021-10-15, version 102.1.2*

I go to click on the portal and it tells me I need to download the latest version but I don’t see anything in the app. It worked before and now it doesn’t

### 1/5 — Needs work

*2021-08-09, version 102.1.1*

UI is super clunky/cumbersome. Feels dated.

### 1/5 — How do you do a video visit with this app.

*2021-02-13, version 101.9.6*

This is soo frustrating. There is no way to set up my iPhone for a video visit with this app. Please please help.

### 1/5 — Couldn’t do video visit

*2021-01-11, version 101.9.6*

The app is supposed to ask for permission to use camera and microphone, but it didn’t. The settings for the app don’t allow you to turn them on, and the settings for camera/microphone don’t include this app as an option for access.

### 1/5 — If I could rate this lower I would

*2020-12-29, version 101.9.6*

Not a user friendly.

### 1/5 — No way to change password

*2020-05-02, version 101.7.4*

Is there really no way to change your password? As important as the information is that is viewable in the portal, why doesn't the app allow you to change the password?

### 2/5 — Will not rotate on IPad

*2025-08-15, version 102.1.22*

Very annoying to use on Ipad. I have a keyboard and I need to take Ipad off keyboard to use app because it will not rotate.

## Most praised reviews (2 highest-rated)

### 3/5 — Why no Android update??

*2026-02-25, version 102.1.24*

Works fine on my iPad with the latest IOS. But I’d like to use it when I am out with just my phone. Galaxy S22 with latest Android version and Play Store won’t even let me see the app to install.  Do better.

### 2/5 — Appt services

*2022-01-03, version 102.1.3*

What’s the point of giving a cancel or reschedule feature if it doesn’t work.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-26.*