# Christmas Game- The Lost Santa — user reviews > 12 indexed App Store user reviews of Christmas Game by HFG ENTERTAINMENTS, rated 4.60/5 from 98 ratings. - Source: https://appshunter.io/ios/app/christmas-game-the-lost-santa/id1660745238/reviews - App overview in markdown: https://appshunter.io/ios/app/christmas-game-the-lost-santa/id1660745238.md - Rating breakdown: 5★ 75 · 4★ 13 · 3★ 8 · 2★ 0 · 1★ 2 ## Most critical reviews (10 lowest-rated) ### 1/5 — Y’all not slick. *2025-11-25, version 1.2* Caution Parents! Do not let yall kids play this game. It looks innocent but it ain’t. I was enjoying the mild holiday brain exercise until I got to level 2, and noticed the sequence code to punch into the lock to open the door. Not y’all tryna slip PAGAN SYMBOLS into a kids Christmas game like someone wouldn’t notice?!? What is wrong with you guys? Absolutely not. I went ahead and look into each and every one of them symbols and they are ALL used in modern occult traditions. Nice try but, REBUKED. No demonic portals will be opened in this house. ### 1/5 — Santa *2024-04-18* Если случайно покинуть незаконченный урн, его придется проходить заново(((это печально **Developer response:** Мы понимаем разочарование от необходимости перезапускать незавершенную урну. Ваш отзыв очень важен, и мы рассмотрим способы улучшения этого аспекта для более удобной работы. Если у вас возникнут другие проблемы или у вас есть предложения, сообщите нам об этом. Мы здесь, чтобы помочь вам и обеспечить более приятный игровой процесс». ### 4/5 — Amazing game but stuck at level 24 *2024-01-08* I can not find the 5 characters to open the door in the street where there is a 50% sign, the LENIN with 48215 then an Antiques sign with LENIN faded for letters L and N ? Please help **Developer response:** Thanks for contacting HFG. Can you share extra details like the "level number", in which you have been facing the error? We are ready to help you. ### 5/5 — Christmas game:lost Santa *2025-12-24* Totally enjoying this game,,,not crazy about being hit with a 10 credit for hints,,,5 maybe,,didn’t realize I had played this game..I’m in level 18 where I watched 2 videos and got credit for one..this also happened in a different level where there were 2 videos and didn’t get credits for either of them!! It’s happening again…I watched 2 videos and only got credits for 1!!!!..I wait for the reward granted and then I tap it …I think I should be rewarded those 15 credits for the 3 videos I watched!!! Level 20..same that happens in levels 17 & 18 about not being given credits for watching a video…so that’s 20 credits I’m owed…I have 5 levels left…level 21..happened AGAIN..2 videos and credits for 1..!!!!! **Developer response:** Thanks for contacting HFG support. We will surely pass on your feedback to the relevant team. We will take your query into consideration. Do continue playing and supporting us. In the future, if you need any support, please write here. We are ready to help. ### 5/5 — Awesome game 🤩🤩🤩 *2025-09-29, version 1.2* Absolutely brilliant game would definitely recommend, excellent game play and graphics’s smooth gameplay as always well done 👍 again another great game no complaints at all ### 5/5 — Christmas game:lost Santa *2024-12-26* Totally enjoying this game,,,not crazy about being hit with a 10 credit for hints,,,5 maybe,, **Developer response:** Thanks for contacting HFG support. We will surely pass on your feedback to the relevant team. We will take your query into consideration. Do continue playing and supporting us. In the future, if you need any support, please write here. We are ready to help. ### 5/5 — Great game, but ends suddenly *2024-12-11, version 1.2* Really enjoyed this festive fun, only criticism is that it stopped abruptly on level 25. Had thought the storyline would lead back to Santa, but would still recommend. More levels please!! ### 5/5 — Montana *2024-09-04, version 1.2* Great ### 5/5 — Não salva até onde já jogou *2024-03-10* O jogo é muito bom, mas se você parar antes de terminar a fase, o jogo não salva o que você já fez. Isso é péssimo, quando vc volta a jogar ele será a fase e vc tem que começar tudo de novo o que já fez. Poderiam consertar isso e ter a opção de continuar de onde parou. **Developer response:** Desculpe pelo inconveniente que aconteceu com você neste jogo. Notamos seu problema. Você pode compartilhar detalhes extras, como "número do nível", onde você está enfrentando o erro? Nós estamos prontos para ajudá-lo. Continue jogando e compartilhe sua experiência. ### 5/5 — Christmas game:lost Santa *2023-10-10* Totally enjoying this game,,,not crazy about being hit with a 10 credit for hints,,,5 maybe,, **Developer response:** Thanks for contacting HFG support. We will surely pass on your feedback to the relevant team. We will take your query into consideration. Do continue playing and supporting us. In the future, if you need any support, please write here. We are ready to help. ## Most praised reviews (2 highest-rated) ### 5/5 — Morninglory *2023-03-15, version 1.1* Simple find and apply the different items type game. Everywhere you need to take action is highlighted with a blinking star so it’s not difficult to figure out what to do. Good game for children and beginners. ### 5/5 — Lost Santa *2022-12-23* Tooo good ! 💯 **Developer response:** Thanks for sharing your review with us. We're delighted to know that you like our game. Keep playing and supporting us. If you have further queries or issues, please contact us and we will gladly assist you. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*