# Chrono24 \| Luxury Watch Market — user reviews > 521 indexed App Store user reviews of Chrono24 | Luxury Watch Market by Chrono24 GmbH, rated 4.90/5 from 68,254 ratings. - Source: https://appshunter.io/ios/app/chrono24-luxury-watch-market/id472912032/reviews - App overview in markdown: https://appshunter.io/ios/app/chrono24-luxury-watch-market/id472912032.md - Rating breakdown: 5★ 62,860 · 4★ 3,752 · 3★ 809 · 2★ 233 · 1★ 600 ## What do users think of Chrono24 | Luxury Watch Market? Overall sentiment: mixed **Pros** - 🚀 Efficient and fast transactions - 🔒 Secure payment and escrow service - 👍 Wide selection of watches - 👍 Detailed watch descriptions and photos - 👍 Excellent customer service from some sellers **Cons** - 🐛 Buggy app with crashes and glitches - 🔍 Lack of seller vetting and accountability - ⚠️ Dishonest sellers and bait-and-switch tactics - 🕰️ Slow response times from customer support - 🏦 Issues with international payments and refunds **Commonly reported bugs** - Unreliable app performance and stability - Inconsistent data entry by sellers - Inability to delete messages or update listings - Geolocation issues for some users - Compatibility problems with certain devices and VPNs **Most requested features** - Add seller reviews and ratings - Improve search and filtering options - Provide more transparency on watch history and condition - Enhance the 'My Collection' feature - Integrate more in-app functionality instead of redirecting to website ## Newest reviews (10 of 521) ### 2/5 — Doesn’t Actively Match Buyers and Sellers. *2026-08-23, version 9.20260731* Would be nice if CHRONO24 could match me with motivated sellers. I know what I want and the price I would like to pay. But I have to bid everyone to find the sellers that really want to sell. ### 2/5 — 価格の表示について *2026-08-17* 価格が購入を申し込んでから、急に上がってしまうのは、どうしてでしょうか？ 大変困っています。 ### 3/5 — Нужны доработки *2026-07-18, version 9.20260706.18319* Хорошее приложение, но в нем очень не хватает возможности совершать оплату сразу - со списанием денег с банковской карты. ### 3/5 — Great app, when it works *2026-07-15, version 9.20260706.18319* This app freezes and is unusable on iPad Pro. Have not been able to use it for the past several months. The latest update was (hopefully) going to fix that problem - but even after the update any query of page interaction just 'freezes' the app. ### 5/5 — Gus *2026-07-11, version 9.20260706.18319* Great selection and service. ### 5/5 — Save money buy your dream *2026-07-09, version 9.20260619* Please do not waste your money anywhere else Chrono24 is the real deal. ### 5/5 — Love Chrono24 *2026-07-05, version 9.20260619* Looking for a place to sell you watch chrono24 is #1 their escrow service makes the transaction smooth for both ends ### 5/5 — Übersichtlich und verständlich *2026-06-21* Besser als gut ### 1/5 — A BIG WASTE OF TIME *2026-06-21, version 9.20260605* The app doesn’t give the option to block lowballers, so you will get low offers every day ### 1/5 — Buggy + Terrible Support *2026-06-19, version 9.20260605* I downloaded the app in hopes of purchasing a watch that I had been searching for for a year. I couldn’t complete the purchase due to some technical error and couldn’t get support from Chrono. The seller, rightfully, sold the watch to someone else and I missed out on the deal of a lifetime. Chrono’s platform needs some serious work alongside their customer support. ## Most critical reviews (10 lowest-rated) ### 1/5 — Waste of time *2026-08-23, version 9.20260731* Be super careful with the Escrow service . If you’re selling …your watch can be locked up for days, then the sale will most likely fall through. Also weeks after selling one of watches elsewhere , the app tried to charge me commission. Nah there’s better reliable apps than this . ### 1/5 — I loved this app until they deleted the wrist time tracker *2026-08-13, version 9.20260731* I love tracking my daily wrist choices and would log my watches every day. Then they removed the feature without warning and I lost my data! ### 1/5 — Avoid like the plague *2026-08-06, version 9.20260722.18614* They take your money for an escrow service-that is it. If everything goes well you spent a couple hundred dollars on an escrow service (depending on the cost of the watch) if something goes wrong this company will do nothing about it. I seller literally renegotiated the price for the watch I purchased and refused to send the watch. I have reached out to anyone that will listen within the company including the CEO and no reply back, the company refuses to do anything about it. The call center is exactly that- a generic call center-has no skin in the game when it comes to your customer service. Read the one star seller reviews on their website if you want some late night horror stories. Some sellers have no reviews or customer information and are not required to it seems like. Avoid these sellers. ### 1/5 — Store is a JOKE. *2026-08-02, version 9.20260722.18614* Be careful who try to buy a watch from, 8/10 watches I inquired about were scams, trying to get you to send them money off-app before they send you your watch, sending you fake images of delivery carrier and asking you To pay for non-existent fees, if it’s not a legitimate storefront selling you a watch, don’t buy it. ### 1/5 — Bad experience *2026-07-29, version 9.20260722.18614* Chrono24 used to be very intuitive and responsive but not anymore and very disappointing transaction that seller asking for SSN number. Are you serious? ### 1/5 — Not good *2026-07-24, version 9.20260722.18614* I downloaded with basic expectations, I wasn’t expecting miracles. I scanned 10 common watches from my collection, 6 of them seiko stock. This app didn’t recognise 7 out of the ten, 3 were mis identified, they weren’t even close. Also I had to take a picture and upload as the camera function in the app was awful and very blurry and dark. Will be deleting as unworkable and unreliable. ### 1/5 — Not a great experience selling the watch *2026-07-20, version 9.20260706.18319* I would warn to avoid selling it if you need close the deal fast, the app has some bugs but main part they can refund last minute and try lower price after certificate claiming more scratches etc ### 1/5 — New App *2026-07-15, version 9.20250822.14991* Seems I can no longer use the App as it no longer supports my iPhone 8, seems like a missed opportunity to no included anymore me who might want to use the site 🫣 ### 1/5 — Updated App !! *2026-07-02, version 9.20260619* Not working! Deleted and reinstalled twice!! ### 1/5 — Ughhhh *2026-06-27, version 9.20260605* Absolutely no customer service at all. Was it bad for purchasing a watch for selling is such a hassle. ## Most praised reviews (10 highest-rated) ### 5/5 — Communication.. Access *2026-08-21, version 9.20260731* Great client service! ### 5/5 — Fantastic Site & App *2026-08-17, version 9.20260731* This is one of the best online watch exchanges out there! ### 5/5 — Great App !! *2026-08-12, version 9.20260731* Selling my watches has never been easier ### 5/5 — Excellent *2026-08-09, version 9.20260731* I love the Chrono24 app. The merchandise is excellent. Great policies all customers are screened shipments are insured. I have bought several watches. I even have my collection on there and have sold Watches and currently have a watch for sale now. You won’t be disappointed download the app now or visit online. ### 5/5 — Flawless *2026-08-08, version 9.20260731* Undoubtedly the best place to buy watches on the planet ### 5/5 — The Gold Standard *2026-07-26, version 9.20260722.18614* Chrono24 is the gold standard of watch marketplaces. The UI is always improving. The ability to save and configure searches and communications preferences makes it super useful. And the communication tools to talk directly to sellers makes purchasing less risky. ### 5/5 — The gold standard *2026-07-25, version 9.20260722.18614* Fantastic app and marketplace to truly find what you’re looking for. Would be awesome if you could export your personal watch collection in spreadsheet form. ### 5/5 — LMT *2026-07-21, version 9.20260716* TK ### 5/5 — Eduardo Quintero *2026-07-17, version 9.20260706.18319* Love this App! ### 5/5 — Gus *2026-07-13, version 9.20260706.18319* Great selection and service. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*