# Chubb Mobile — Chubb Personal Risk Services

> Mobile insurance management for Chubb Personal Risk Services policyholders. (iPhone/iPad app by CHUBB INA HOLDINGS INC.)

- Source: https://appshunter.io/ios/app/chubb-mobile/id1348381518 (this page in markdown: same URL + `.md`)
- Developer: [CHUBB INA HOLDINGS INC](https://appshunter.io/developer/672736608)
- Category: Finance
- Price: Free
- Rating: 4.60/5 from 332 App Store ratings · 145 written reviews indexed
- Age rating: 17+
- Requires: iOS 17.0 · 155 MB
- Languages: American English
- Released: 2018-03-11
- Data updated: 2026-08-28
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/chubb-mobile/id1348381518/reviews.md

## What is Chubb Mobile?

This app is designed specifically for Chubb Personal Risk Services (PRS) clients.
 
With the Chubb Mobile app, you can view your policy information, manage your account, and do so much more:
 
- Pay your bill quickly and securely, manage your saved payment methods, and enroll in AutoPay
- View and sign policy documents, add or replace a vehicle on an existing auto policy, and access auto ID cards
- Report a claim, upload and access claim documents, and find your claim adjuster or payment history
- Use the Catastrophe Tracker to track major events like hurricanes, tropical storms, floods, tornadoes, enroll in services, access tips, and more
- View valuable services that are important to our clients, such as home-fortification products and cyber- and security-related services
- Sign up  for SMS notifications

## Key features

- Digital auto ID cards
- Accident support tools
- One-step claim reporting
- Agent contact information
- FAQ section

## Recent user reviews (10 of 145)

All indexed reviews: https://appshunter.io/ios/app/chubb-mobile/id1348381518/reviews.md

### 5/5 — Great Update

*2026-07-13*

The app is looking so professional after the update.

### 5/5 — Finally and update

*2026-06-24*

Very happy with the app after the update, fast and easy to navigate. Stars been updated from 1 to 5

### 1/5 — Very unreliable

*2026-06-19*

Each time I try to login, the login wheels keeps loading and loading with no success. It’s been hit or miss. Sometimes it works and sometimes it doesn’t.

### 5/5 — The Update !!

*2026-06-15*

The new Chubb app update is a massive improvement. It’s faster, cleaner, and much more intuitive than the previous version. Finding policy information, accessing documents, and navigating the app is finally straightforward and user-friendly. Honestly, I can’t believe it took this long to get here, but the difference is night and day. Great job by the team—this is the experience customers should have had all along.

### 2/5 — Super slow

*2026-06-09*

Super annoying and super slow

### 5/5 — Great app!

*2026-05-22*

It’s an awesome app.

### 1/5 — Terrible App

*2026-05-15*

These guys should be ashamed of themselves.  Their app rarely works well and when they supposedly “upgrade” it they actually make it worse.  I mostly still pay by mail because of their ineptitude.

### 2/5 — Sooo slooowww

*2026-04-29*

Logging in is so slow, it’s hard to tell if the app has crashed or just being slow.

### 1/5 — Unbelievably bad

*2026-04-19*

This app is the worst app I have for modern insurance/investment needs.  Constant login issues.  Maintenance windows that are long and don’t allow you to retrieve insurance cards.  Absolutely awful. So bad that it has made me consider getting insurance elsewhere.

### 5/5 — Great update!!

*2026-04-16*

Everything I need is in one place.  Chubb’s attention to detail is evident with their new app

## Frequently asked questions about Chubb Mobile

### What does the Chubb Mobile app do?

The Chubb Mobile app provides policyholders with convenient access to their insurance information and services. It allows users to view digital auto ID cards, receive accident support, report claims easily, and contact their agent.

### What are the key features of the Chubb Mobile app?

Key features include the ability to view auto ID cards digitally, access accident support and assistance tools, report a claim in one simple step, view and contact agent information, and find answers to frequently asked questions.

### Is the Chubb Mobile app free to use?

Yes, the Chubb Mobile app is free to download and use. There are no in-app purchases or advertisements mentioned in the provided description.

### Who is the Chubb Mobile app for?

This app is specifically for individuals who have an active Masterpiece auto policy with Chubb. It is designed to offer them hassle-free insurance management anytime and anywhere.

### How do I report a claim using the app?

The app simplifies the claim reporting process, allowing you to report a claim in one simple step. Specific details on the exact steps are available within the app's interface.

## Version history (last 5 releases)

### 5.1.0 — 2026-08-28

We’ve updated the app with improvements to login and biometrics, Billing, policy management, and dashboard messaging.

### 5.0.5 — 2026-08-07

Minor enhancements to improve overall experience.

### 5.0.4 — 2026-07-01

New enhancements for the Chubb Mobile app include:
- Ting offer for eligible clients for home water leak protection
- Notification details updated for better user experience
- iOS Swipe to go back feature enabled

### 5.0.3 — 2026-05-22

The latest release enhances the user experience including an expanded Chubb360 Insights section, offering a personalized view of helpful articles and resources. This update also includes general bug fixes for improved app stability and performance.

### 5.0.2 — 2026-04-09

Minor enhancements and UI tweaks to improve your overall experience.

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## More apps by CHUBB INA HOLDINGS INC

- [Combined Canada Rates](https://appshunter.io/ios/app/combined-canada-rates/id900098314)
- [Chubb Travel Smart](https://appshunter.io/ios/app/chubb-travel-smart/id962110182)
- [ESIS Global RiskAdvantage®](https://appshunter.io/ios/app/esis-global-riskadvantage/id968844666)
- [ESIS Construction](https://appshunter.io/ios/app/esis-construction/id1074337449)
- [ESIS My View](https://appshunter.io/ios/app/esis-my-view/id1178037804)
- [Cyber Alert℠](https://appshunter.io/ios/app/cyber-alert/id1292282972)

All apps by CHUBB INA HOLDINGS INC: https://appshunter.io/developer/672736608

## Related topics

[combined insurance](https://appshunter.io/ios/topics/combined-insurance) · [chubb](https://appshunter.io/ios/topics/chubb) · [chubb mobile](https://appshunter.io/ios/topics/chubb-mobile) · [insurance apps like chubb mobile](https://appshunter.io/ios/topics/insurance-apps-like-chubb-mobile) · [chubb mobile app](https://appshunter.io/ios/topics/chubb-mobile-app) · [chubb travel insurance](https://appshunter.io/ios/topics/chubb-travel-insurance) · [chubb excess casualty](https://appshunter.io/ios/topics/chubb-excess-casualty)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*
