# Chubb Travel Smart

> Global travel risk alerts and 24/7 medical/security assistance for Chubb insurance customers. (iPhone/iPad app by CHUBB INA HOLDINGS INC.)

- Source: https://appshunter.io/ios/app/chubb-travel-smart/id962110182 (this page in markdown: same URL + `.md`)
- Developer: [CHUBB INA HOLDINGS INC](https://appshunter.io/developer/672736608)
- Category: Travel, Business
- Price: Free
- Rating: 3.67/5 from 3 App Store ratings · 11 written reviews indexed
- Age rating: 12+
- Requires: iOS 12.0 · 54 MB
- Languages: English, Finnish, French, German, Japanese, Portuguese, Chinese, Spanish, Swedish
- Released: 2015-02-13
- Data updated: 2026-06-04
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/chubb-travel-smart/id962110182/reviews.md

## What is Chubb Travel Smart?

The new version of Chubb Travel Smart has been completely re-written from the ground-up and comes packed with some great improvements and new features designed to help you stay even safer when travelling on business. 

Find out more about the destination you are travelling to, the risks and how to avoid them. Receive push and SMS alerts to help you steer clear of trouble, such as freak weather events and natural disasters, travel disruptions, political and civil unrest and terrorism threats.

Get direct and instant access to medical and security assistance, 24/7, wherever you are in the world.

The latest version of Chubb Travel Smart employs state of art information mining technology to enable swifter identification and communication of potential threats based on your location or planned destination. It aggregates and filters information from thousands of different sources globally, including news media, government institutions, security and health information databases and social media. All the information is reviewed and curated 24/7 by a team of experts to ensure accurate and timely alerts are pushed to you, helping you to stay safe and avoid trouble.

Important information:

For Chubb business travel insurance customers only. Requires a policy number to register. As this version of Travel Smart is completely new, we require existing users to re-register as a new user.

What’s new:
    • New tab bar design and functions
    • Shortcut to eLearning
    • Distance to alerts and confirm that you are safe
    • Easy to share your location and alerts
    • Report your Location
    • Add additional countries to your feed
    • Alerts on map and in relation to your position
    • Off-line content

## Key features

- Real-time risk and threat alerts
- 24/7 global medical and security assistance
- Destination risk information
- Push and SMS notifications
- Location sharing and reporting
- Offline content access

## Recent user reviews (10 of 11)

All indexed reviews: https://appshunter.io/ios/app/chubb-travel-smart/id962110182/reviews.md

### 1/5 — Useless

*2025-11-10, version 13.2*

Useless. Won’t even accept my email address and a password. I wrote to the help address given and it bounced back as undeliverable.

### 1/5 — App doesn't work

*2025-01-09, version 13.2*

Can't even log into the app despite having valid log in credentials and successfully being able to log in via the web. Ask for your money back from the devs.

### 1/5 — Phone and SMS registration is broke

*2024-06-17*

Can't sign in to our company policy because both methods are broken.

### 1/5 — Poor sign in

*2024-06-14, version 13.2*

Chubb, you need to ask for your money back from the app designers. Poor process to sign up and does not work.

### 5/5 — New version works perfectly

*2023-12-29, version 13.2*

This version works v well for me. Easy to sign up. On phone number entry page after entering the number, clicking somewhere else on the screen is needed to bring up the proceed button.

### 1/5 — Does not work

*2023-12-21, version 13.2*

Tried to register my phone 5 times did not receive a code . Tried to use SMS method . Also did not work . Perhaps need new person to code the app ?? Useless

### 1/5 — Nowhere near working

*2019-10-19*

Nowhere near working, after installing 3 times and going through the motions the app does not get any further and there’s no email to finalise the account process...

### 1/5 — Doesn’t work

*2019-09-20, version 11.8.1*

It is not possible to register on the app. It does not recognise the policy number.

### 5/5 — Helpful

*2016-12-02*

Helped me find the embassy when in Beijing, which was super helpful. I use the currency converter all the time. It is good piece of mind to have all the health content available and faculties mapped out. Surprisingly nice to use for an insurance company.

### 1/5 — Pointless waste of time

*2016-01-26*

Typical of large companies who feel they need to have an "app", this one offers 0 value, buried within multiple selections of pointless country summary statistics. You don't an app to say if you need to call on your travel insurance, ring the number.

## Frequently asked questions about Chubb Travel Smart

### What is Chubb Travel Smart?

Chubb Travel Smart provides real-time alerts on travel risks, such as weather events, natural disasters, and civil unrest. It also offers 24/7 access to medical and security assistance globally.

### Who can use Chubb Travel Smart?

Chubb Travel Smart is exclusively for Chubb business travel insurance customers. A valid policy number is required to register and use the app.

### How does Chubb Travel Smart identify threats?

The app uses advanced information mining technology to aggregate and filter data from thousands of global sources, including news, government institutions, and social media. This information is curated by experts for accuracy.

### Does Chubb Travel Smart offer offline content?

Yes, the latest version of Chubb Travel Smart includes offline content, allowing users to access important information even without an internet connection.

### How does Chubb Travel Smart notify users of alerts?

Users will receive push notifications and SMS alerts for potential threats, travel disruptions, and other important safety information based on their location or planned destination.

### Is Chubb Travel Smart available on all devices?

Chubb Travel Smart is available for iPhone, iPad, and iPod devices, as indicated by its supported devices list.

### How often is Chubb Travel Smart updated?

The app was last updated on November 16, 2023, with version 13.2. This indicates a relatively recent update, suggesting ongoing development and maintenance.

### Does Chubb Travel Smart have ads?

No, Chubb Travel Smart does not contain advertisements. The app is free to download and use for eligible customers.

## Version history (last 5 releases)

### 13.2 — 2023-11-16

* Minor bug fixes

### 13.1 — 2023-11-15

* Bug fixes
* Updated Spanish language

### 13.0 — 2023-01-30

* New updated layout design

### 12.2.1 — 2021-02-25

* Translation quick switch
* Bug fixes

### 12.2 — 2021-01-27

* Single sign on
* Bug fixes

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All apps by CHUBB INA HOLDINGS INC: https://appshunter.io/developer/672736608

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-04.*