# Chubb Travel Smart — user reviews

> 11 indexed App Store user reviews of Chubb Travel Smart by CHUBB INA HOLDINGS INC, rated 3.67/5 from 3 ratings.

- Source: https://appshunter.io/ios/app/chubb-travel-smart/id962110182/reviews
- App overview in markdown: https://appshunter.io/ios/app/chubb-travel-smart/id962110182.md
- Rating breakdown: 5★ 2 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 1

## Most critical reviews (10 lowest-rated)

### 1/5 — Useless

*2025-11-10, version 13.2*

Useless. Won’t even accept my email address and a password. I wrote to the help address given and it bounced back as undeliverable.

### 1/5 — App doesn't work

*2025-01-09, version 13.2*

Can't even log into the app despite having valid log in credentials and successfully being able to log in via the web. Ask for your money back from the devs.

### 1/5 — Phone and SMS registration is broke

*2024-06-17*

Can't sign in to our company policy because both methods are broken.

### 1/5 — Poor sign in

*2024-06-14, version 13.2*

Chubb, you need to ask for your money back from the app designers. Poor process to sign up and does not work.

### 1/5 — Does not work

*2023-12-21, version 13.2*

Tried to register my phone 5 times did not receive a code . Tried to use SMS method . Also did not work . Perhaps need new person to code the app ?? Useless

### 1/5 — Nowhere near working

*2019-10-19*

Nowhere near working, after installing 3 times and going through the motions the app does not get any further and there’s no email to finalise the account process...

### 1/5 — Doesn’t work

*2019-09-20, version 11.8.1*

It is not possible to register on the app. It does not recognise the policy number.

### 1/5 — Pointless waste of time

*2016-01-26*

Typical of large companies who feel they need to have an "app", this one offers 0 value, buried within multiple selections of pointless country summary statistics. You don't an app to say if you need to call on your travel insurance, ring the number.

### 5/5 — New version works perfectly

*2023-12-29, version 13.2*

This version works v well for me. Easy to sign up. On phone number entry page after entering the number, clicking somewhere else on the screen is needed to bring up the proceed button.

### 5/5 — Helpful

*2016-12-02*

Helped me find the embassy when in Beijing, which was super helpful. I use the currency converter all the time. It is good piece of mind to have all the health content available and faculties mapped out. Surprisingly nice to use for an insurance company.

## Most praised reviews (1 highest-rated)

### 5/5 — Great app

*2015-07-16*

Intuitive and helpful

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-04.*