# Chumbak Store — user reviews

> 50 indexed App Store user reviews of Chumbak Store by Chumbak Design Private Limited, rated 4.40/5 from 45 ratings.

- Source: https://appshunter.io/ios/app/chumbak-store/id1406750596/reviews
- App overview in markdown: https://appshunter.io/ios/app/chumbak-store/id1406750596.md
- Rating breakdown: 5★ 32 · 4★ 7 · 3★ 1 · 2★ 4 · 1★ 1

## Newest reviews (11 of 50)

### 3/5 — App force closes on opening In IOS

*2023-12-17, version 2.0.39*

The app closes automatically when trying to open. Pls fix

### 3/5 — app gets stuck a lot

*2022-02-14, version 2.0.25*

please improve the ui - app gets stuck a few times when adding items and viewing the items in cart and adding coupons

### 2/5 — App crashes

*2022-01-31, version 2.0.25*

Although app is updated but it crashes whenever i try to open the wishlist. Kindly fix it….

### 3/5 — App is slow and doesn’t function properly

*2021-09-05, version 2.0.17*

App is slow , all tabs dont function well. There is no tab to return to selected earlier section , have to go to main menu again. All selected items in bag and wishlist disappeared when i logged in !!

### 2/5 — Unable to Login

*2021-08-17, version 2.0.17*

Every time I try to login I get a new Passwrd to my email and I don’t know where to put my password as the app doesn’t give a tab to enter password!

### 2/5 — Disappointing

*2021-06-22, version 2.0.17*

The interface is not very easy to use.
Several tabs including apparel section are not opening. There are several problems with navigation too.

### 3/5 — My cart kept on getting empty .

*2021-06-14, version 2.0.17*

The app is not comfortable to order from . I tried since 8.20 pm on Sunday . The cart kept on getting empty. Finally, ordered on Monday at around 9.30 pm and didn’t bother for my membership.

### 3/5 — Shopping cart

*2021-04-10, version 2.0.17*

Finding shopping cart is very difficult

### 4/5 — Scope for improvement

*2021-04-10, version 2.0.17*

Facing a lot of issues in the app interface. For instance, while shopping, I am unable to see my cart unless I click on a product and get the option of add to cart. Additionally, even after adding items to my cart, it still shows 0 items. 
I also had a voucher with Chumbak, something along the lines of #WithChumbak where I had some good amount of loyalty points but any time I tried applying the coupon I kept getting the error which constantly prompted me to login when I already was logged in!
Please look into these minor inconveniences because they truly can irk a customer!

### 1/5 — App issues

*2021-03-10, version 2.0.17*

Issues:
1) There is no search button
2) Navigation is difficult, have to keep pressing the back button
3) Shopping Cart is not visible through out the app
4) I selected one item and dropped it into the shopping bag for checkout but the shopping bag showed Zero items as the number in the display
5) I went from the cart to proceed for purchase, it asked me to enter my address, after I entered my address it said there is not item in your shopping bag! I had to go back and re enter all the details in another section then find the same item and drop it into the cart again for purchase because the shopping bag showed 0 items were in my cart! But when I selected the item and went into the cart it showed the item was still there! Now it had become two items in quantity

Sent from my iPhone

### 2/5 — Optimize the app experience

*2021-02-08, version 2.0.17*

It would be nice to integrate the following:

Opening the link/product on the app when opened from safari. (It just opened app store)
Search option to search products.
Filter apparels based on kinds as well.
The pages dont render properly sometimes and have to kill/ go back and start over

## Most critical reviews (10 lowest-rated)

### 1/5 — Interface of website and App are full of bugs

*2024-04-29, version 2.0.40*

I ordered few products and now I’m unable to see my ordered items on my App. How can I track my order.. Its such a bad place to shop online. Neither my items got delivered, and it was a prepaid order. Why do they start a company when they cant support the customer.

### 1/5 — Don’t buy from these frauds

*2024-03-15, version 2.0.40*

They took 40 days to deliver my order and still didn’t deliver all of the items. I had to email thrice to get a reply and they told me it was now out of stock. They also sent a defective piece. Frauds.

### 1/5 — Most useless app

*2023-07-25, version 2.0.39*

Wondering which fool created this app? Its so useless. Once u put things in the cart, the screen starts misbehaving. You don’t get the discounts shown on screen too. Its better they stick to offline instead of spoiling their name.
Someone took them( The store) & the consumers for a ride!!!

### 1/5 — Worst

*2022-12-02, version 2.0.35*

Their customer service is worst and I got damaged product. The product was not what I ordered. They just get the money and send damaged product. 
Never thought such high profiled brand would do these kind of worst service.

### 1/5 — App doesn’t have even basic things

*2021-09-30, version 2.0.17*

First of all there is no search button which is annoying, and there is only one image that slides in main screen. No cart icon and so on.

Really looking forward to fully functioning app.

### 1/5 — Ridiculously slow

*2021-09-03, version 2.0.17*

The app is sooooo slooowwwww. I mean come on! It’s 2021 how is anything so slow?? I can’t even access the bag anymore; I have to put something in the bag and then later remove it just to see the bag icon on top right of the screen. Also, randomly some product videos start playing. All the products you have aren’t even easily accessible anymore cz the design is so poor. Using your app is exhausting. I would give you zero stars if I had that option.

### 1/5 — Worst experience

*2021-06-08, version 2.0.17*

Not at all customer friendly. Not worth it. Quality is also not upto the mark. Worst experience. Return is also very complicated. Waste of Money! Think twice before purchasing.

### 1/5 — Unresponsive

*2021-05-28, version 2.0.17*

Not able to find cart. When I added items in crt on website with my account logged in. Cant see the same items on app. No matter which section I open it show a blank white screen no products inside eg. curate your own gifts, masks are empty.

### 1/5 — Not a user friendly interface

*2021-05-13, version 2.0.17*

You need to seriously work on your interface! Especially when online shoping is the way ahead

### 1/5 — Delivery issue

*2021-05-08, version 2.0.17*

This is the first and last time I bought an item from Chumbak. PLEASE DONT BUY ANY PRODUCT OF CHUMBAK IN THIS CORONA SEASON. I ordered a watch on April 18 and it was delivered thru ecom express by few day but I didn’t get the item. When I track my order it is saying that it was returned to Chumbak Bangalore. Then I contacted ecom express customer service they told that they can’t do anything please contact Chumbak centre.  From the day itself I am trying to contact Chumbak thru their number and mailid they are not answering my request and not picking up the call. There is no option for pay back option and also no customer support system. Local apps consist of atleast customer support or chat but I felt surprised since well known Chumbak has no such system. Worst app I ever used. I am writing this review to get a view from Chumbak authorities. Please repay my money otherwise send by item back. I didn’t felt such an unhappy experience for any site. I don’t know what’s next step.

## Most praised reviews (10 highest-rated)

### 5/5 — Lovely!

*2021-11-15, version 2.0.24*

It’s all I need to make my day. It’s funky and affordable! And best part is it’s Indie 🌸

### 5/5 — Regarding Product

*2021-10-22, version 2.0.17*

I really like ur all product !!! Those r really simple and elegant and special very sober Chumbak is the best !!!

### 5/5 — Love for Chumbak

*2021-03-30, version 2.0.17*

When I say it,  I mean it. I’m in love with Chumbak. Their clothes are so comfy and cool. I like the patterns and print they choose and the materials make you feel confident and happy. You can wear their dresses, jumpsuits, tops or pants while doing WFH, as the fitting and materials are awesome.

### 5/5 — Unable to use loyalty points

*2021-02-21, version 2.0.17*

Enable us to use Loyalty Points on non-discounted items. Verify does not work to redeem the points.

### 5/5 — Awesome app

*2021-01-01, version 2.0.17*

It’s an extremely good app only problem I have come across is that some products names are available but it shows that there are no available products in that category. I also love the clothes and products on the app

### 5/5 — Lovely collection

*2020-12-14, version 2.0.17*

I am in love with their products, they have various and innovative designs.

Thanks for such a nice products.

### 5/5 — Best app ever

*2020-11-17, version 2.0.14*

It was the best app I have ever used.. I brought some products and when they were delivered it was in a very good quality... good job chumbak...🤟🤟

### 5/5 — Product quality

*2020-11-14, version 2.0.14*

I love all the products and the quality they provide is amazing!! Even the colour are different from other brands😍

### 5/5 — Awesome

*2020-10-23, version 2.0.14*

I really appreciated the bulk order I received 
It was fast 
It was exactly the same as shown in the picture 
Good quality 
Nice packing 
Overall awesome experience 
It made me order some more items !

### 5/5 — Makes life colourful

*2020-10-12, version 2.0.13*

I enjoy the it

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-11.*
