# Church's Texas Chicken® — user reviews > 572 indexed App Store user reviews of Church's Texas Chicken® by Cajun Operating Company, rated 4.90/5 from 93,526 ratings. - Source: https://appshunter.io/ios/app/churchs-texas-chicken/id653653356/reviews - App overview in markdown: https://appshunter.io/ios/app/churchs-texas-chicken/id653653356.md - Rating breakdown: 5★ 87,554 · 4★ 4,244 · 3★ 1,115 · 2★ 178 · 1★ 435 ## What do users think of Church's Texas Chicken®? Overall sentiment: mixed **Pros** - 🚀 Easy to order - 👍 Great customer service - 🍔 Delicious food - 💯 Excellent app - 🤩 Awesome app - 🤑 Rewards program **Cons** - 🐛 App crashes and glitches - ⚠️ Unreliable order fulfillment - 💳 Payment issues - 📍 Incorrect location information - 🔒 Security concerns with saved payment info - ❄️ Too much ice in drinks **Commonly reported bugs** - Login issues - Unable to place orders through app - Incorrect menu information - Locations not showing up correctly **Most requested features** - Add Apple Pay option - Allow customization of orders - Improve coupon integration - Implement a points/rewards system - Add option to select less ice in drinks ## Newest reviews (15 of 572) ### 4/5 — Mr *2026-08-27, version 8.18.0* Ms. Gloria always double orders to make sure they are right ### 3/5 — Services at stores *2026-08-23, version 8.18.0* We’ll see how it goes this time I know the last three times in the very first three times which was the last three times I ordered from there. They always forgot my biscuits or they always messed up something on my order so let’s cross our fingers cause they’re under new management and hope they get it right this time. ### 4/5 — Customer Service *2026-08-22, version 8.18.0* Most of the times store is out of sides ordered through the App. ### 3/5 — Hope all my food be in the box ‘ I ordered mix *2026-08-19, version 8.17.0* Thanks ### 4/5 — Additional money *2026-08-19, version 8.17.0* You get two sides with the meal but it cost more for certain sides. If I get two large sides I should be able to get it without being charged extra for certain ones ### 5/5 — Me encanta *2026-08-14, version 8.17.0* Mi experiencia ha sido buena he recibido todo lo ordenado sin problemas Y además económico en comparación con otros negocio ### 5/5 — No mixed flavor option *2026-08-14, version 8.17.0* I would love it if the app had the option to choose two flavors, like when you go to the branch, like spicy and original ### 5/5 — Mr no doe *2026-08-13, version 8.17.0* Where the pros at ? ### 5/5 — Amazing Lemon Pepper Chicken *2026-08-12, version 8.17.0* Absolutely the best fried chicken I have ever had. The lemon dry rub is great tasting. Order it! ### 5/5 — Convenient and delicious *2026-08-12, version 8.17.0* Very awesome savings simply and quick ### 5/5 — Aurora CO *2026-08-07, version 8.17.0* The people at the Havana location are very friendly. I love this location. The food is always hot and fresh. ### 5/5 — Very good staff *2026-08-07, version 8.17.0* Joe and nick and another young lady they’re really good for your business Always they’re happy with all customers Raj Patel ### 5/5 — Easy *2026-08-07, version 8.17.0* Sight was easy to understand and use ### 4/5 — Upgrade *2026-08-06, version 8.17.0* I don’t like that I don’t have the option of ordering half mild half spicy. ### 5/5 — Great chicken *2026-08-04, version 8.16.0* Love church’s chicken it’s usually fresh and crispy. The only thing the app is muddying is either a note section or the ability to choose specific pieces when ordering combos since some locations do not answer phones. Overall very convenient and the rewards program is fair. ## Most critical reviews (10 lowest-rated) ### 1/5 — Horrible *2026-08-19, version 8.18.0* I purchased the smokehouse hot lemon pepper only to get home to under cooked chicken!!!! To ### 1/5 — The app is broken *2026-08-17, version 8.17.0* I was not able to claim rewards even tho i earned lots of points. Whoever designed the app needs to fix it, current promotion blocks using points earned. ### 1/5 — App bugs *2026-08-17, version 8.17.0* Tried to place an order today and when I click on what I’m wanting it kicked me back to the start of the menu tried submitting feed back but the chat bot is dumb I haven’t had church’s in years but this app sucks was going to give them a shot but I guess I’ll go somewhere else where the app works ### 1/5 — Worst order I had in a while *2026-08-06, version 8.17.0* I never leave good or bad review but this actually disappointed me. Chicken was hella salty. All the sides and the cups broken and spilling all over the place. Bread was fella hard . This was crazy. Smh. ### 1/5 — Food *2026-08-04, version 8.16.0* How can you order food at 4 o’clock and I still haven’t received it and going to tell you got a wait another five minutes for chicken tenders and you have waiting over hour now ### 1/5 — They don’t let me choose the pieces I like *2026-07-27, version 8.15.0* This app will not let me choose the pieces of chicken I want to eat. I like two spicy thighs, but it will only allow me to choose 1 thigh and 1 leg. ### 1/5 — App needs fixing *2026-07-24, version 8.15.0* It was a good app till it no longer let me sign in. When it sends a code to my email when I put it in it doesn’t do anything ### 1/5 — Previous bad orders at this location *2026-07-09, version 8.15.0* I’m gonna give it one more shot at this establishment. Maybe it’s different during the day. Night time is horrible ### 1/5 — Customer *2026-05-28, version 8.12.0* Staff needs customer sensitivity training ### 1/5 — Misleading *2026-05-27, version 8.12.0* “Deals vary by location” = you will never get the deal listed on the app. By far the most misleading app I’ve seen based on their deals. ## Most praised reviews (10 highest-rated) ### 5/5 — Great service and online ordering *2026-09-01, version 8.18.0* The app is easy to use. The chicken pieces are a good size and cook just right gotta love them biscuits. ### 5/5 — I wish churches was in New York *2026-09-01, version 8.18.0* I love the one in opelika, Toronto and Guyana. ### 5/5 — Best it’s even been. *2026-08-29, version 8.18.0* I’ve been coming to this churches chicken for a while now and the service and even the chicken was always inconsistent, but I don’t know what has happened over the last six months, but the service has been remarkable and the chicken has been 100% consistent which as a fan of churches chicken that is always desired. Especially coming from the northern part of SACRAMENTO to South Sac to enjoy some food now my trips don’t seem like a gamble anymore. ### 5/5 — Food *2026-08-28, version 8.18.0* I love the food ### 5/5 — Best chicks *2026-08-26, version 8.18.0* I love churches so much and the staff in waco are wonderful ### 5/5 — Love this location *2026-08-23, version 8.18.0* As a Texan living in Chicago lol churches is my fave! this location has everything made fresh, you never hear staff being rude and it’s always busy and yet they stay cool calm and collected, and have patience even with the hard customers (smh) so this location is always a must for me for dine in, pick up and delivery. Ty Everyone (heart, happy, emoji inserted) ### 5/5 — Chur it go *2026-08-20, version 8.18.0* Chur it go ### 5/5 — Reasonable app *2026-08-18, version 8.17.0* Thank you!!! ### 5/5 — Great service *2026-08-15, version 8.17.0* Fresh and hot ### 5/5 — Excellent *2026-08-15, version 8.17.0* Ordered easy and food was ready!!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*