# CIB Smart Wallet

> Digital wallet for fast, secure financial transactions and payments in Egypt. (iPhone/iPad app by Commercial International Bank (Egypt) S.A.E..)

- Source: https://appshunter.io/ios/app/cib-smart-wallet/id1010238466 (this page in markdown: same URL + `.md`)
- Developer: [Commercial International Bank (Egypt) S.A.E.](https://appshunter.io/developer/1010238465)
- Category: Finance
- Price: Free
- Rating: 2.70/5 from 154 App Store ratings · 68 written reviews indexed
- Age rating: 4+
- Requires: iOS 14.0 · 57 MB
- Languages: American English, Arabic
- Released: 2015-07-13
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/cib-smart-wallet/id1010238466/reviews.md

## What is CIB Smart Wallet?

Smart Wallet is the fastest way to perform financial transactions anytime, anywhere. 
Smart Wallet transforms payment accessibility with a rapid, simple and secure payment experience.

Smart Wallet allows you to:
•	Send and receive money to and from any wallet in Egypt
•	Make in-store purchases from the merchant of your choice by scanning their QR code
•	Issue a single-use/multi-use, virtual online card with your desired amount for any website or application worldwide
•	Top up airtime on a prepaid phone with the Mobile Recharge feature
•	Deposit and withdraw money from CIB’s Authorized Banking Agent Network and ATMs
•	Load your wallet with cash by linking your CIB debit, credit or prepaid cards (up to two cards)
•	You may pay your mobile, ADSL, or utility bills or donate to the charity of your choice 
•	Check and export your transaction log to be able to print or use it in the future.
•	Save all your usual payments, merchants, family, and friends to the Favorites feature 
•	Use the Contact Us button to speak with our dedicated call center agent for support or to leave your feedback/complaint
•	View the service fees and overview within the application 

You do not need to have a CIB bank account to have a CIB Smart Wallet. Register through one of the following channels: 
1.	Any of CIB’s Authorized Banking Agent outlet
2.	Any CIB branch 
If you are a CIB client, register now by texting your full National ID number and last 4 digits of your CIB card to 4435 or through your Online Banking account. 
*To register, you need a valid national ID number and a mobile number.
*You can unregister from CIB Smart Wallet via the application. 

In collaboration with Meeza Digital.
Terms & conditions apply.

## Key features

- Send and receive money
- QR code in-store payments
- Virtual online cards
- Mobile recharge
- Cash deposit/withdrawal
- Bill payments
- Transaction log export

## Recent user reviews (10 of 68)

All indexed reviews: https://appshunter.io/ios/app/cib-smart-wallet/id1010238466/reviews.md

### 1/5 — App is crashing

*2025-12-02, version 2.7*

I cannot even open the app, it crashes just once started.

### 1/5 — التطبيق لازم يتحدث

*2025-11-26, version 2.7*

تطبيق عقيم ، ووجب تحديثه زي باقي المحافظ ، ازاي لحد دلوقتي مبيظهرش علي التطبيق اي refunds ولا سجل العمليات المردودة بال VCC وليه مانعين ال screenshots علشان اقدر اسجل رصيدي باستمرار

### 2/5 — التطبيق لا يعمل علي اصدار iOS 18.3

*2025-04-08, version 2.6*

التطبيق لا يعمل علي آيفون

### 4/5 — Face ID

*2025-01-12, version 2.6*

We want Face ID in payments and opening app without PIN !!!

### 1/5 — Crashing again

*2024-12-09, version 2.6*

The app still making crashes

### 1/5 — No screenshots!!

*2024-12-04, version 2.5*

Preventing screenshots in a money transfer app without providing an alternative is an idiot behavior. I don’t know how your PMs are doing.

### 1/5 — Stupid app

*2024-11-27, version 2.5*

The app suddenly stopped working and crashing all the time can’t believe that a bank can have such poor and stupid app!
Just time wasting and bad experience with CIB.

### 1/5 — the worst of the worst

*2024-11-23, version 2.5*

it don’t even open it instantly close

### 1/5 — Mohamed Elgamal

*2024-11-22*

I am using iPhone 14 pro max The app is not working after I updated to the latest version it is always crashing When you try to open it is close immediately

**Developer response:** Dear Valued Customer , 
We apologize if you have had an unsatisfactory experience. Please send us your mobile number and your name on Apple Store on this email: Socialmedia.support@cibeg.com, so we can contact you and resolve the issue you’re facing.

### 4/5 — Issue

*2024-11-20, version 2.5*

Last version doesn’t work with last os, app open and closed in same second, please check this issue.

## Frequently asked questions about CIB Smart Wallet

### What can I do with the CIB Smart Wallet app?

The app allows you to perform various financial transactions quickly and securely. You can send and receive money within Egypt, make in-store purchases using QR codes, create virtual cards for online shopping, top up mobile airtime, deposit and withdraw cash, pay bills, and manage your transaction history.

### Do I need a CIB bank account to use this app?

No, you do not need to have a CIB bank account to register for and use the CIB Smart Wallet. Registration can be done through authorized CIB banking agent outlets or CIB branches. CIB clients can also register via SMS or online banking.

### How can I add money to my CIB Smart Wallet?

You can load your wallet with cash by linking up to two of your CIB debit, credit, or prepaid cards. Additionally, you can deposit and withdraw money from CIB’s Authorized Banking Agent Network and ATMs.

### Is the CIB Smart Wallet app compatible with all phones?

The provided description does not specify compatibility details. However, to use the app, you will need a valid national ID number and a mobile number for registration. You can also unregister from the service via the application.

### What are the main benefits of using the CIB Smart Wallet?

The app offers a fast, simple, and secure payment experience, transforming payment accessibility. Key benefits include easy money transfers, convenient in-store and online payments, mobile recharge, bill payments, and the ability to manage transactions and favorite payees.

## Version history (last 5 releases)

### 2.7 — 2025-07-08

bug fixes

### 2.6 — 2024-12-05

Bug fix.

### 2.5 — 2024-11-08

The latest app update includes the following enhancements:

Reset your PIN code through the app.
The receiver’s name will be displayed before any money transfer.

### 12 — 2023-10-12

bug fixes

### 11 — 2023-08-17

Bug fix

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## More apps by Commercial International Bank (Egypt) S.A.E.

- [CIB OTP Token](https://appshunter.io/ios/app/cib-otp-token/id1074048518)
- [I KNOW, Exclusively CIBian](https://appshunter.io/ios/app/i-know-exclusively-cibian/id1292562177)
- [CIB Corporate OTP](https://appshunter.io/ios/app/cib-corporate-otp/id1298554551)
- [CIB Overseas Virtual Banking](https://appshunter.io/ios/app/cib-overseas-virtual-banking/id1375320844)
- [CIB Egypt Mobile Banking](https://appshunter.io/ios/app/cib-egypt-mobile-banking/id1460326174)

All apps by Commercial International Bank (Egypt) S.A.E.: https://appshunter.io/developer/1010238465

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*