# CIBC Caribbean Mobile — user reviews > 160 indexed App Store user reviews of CIBC Caribbean Mobile by FirstCaribbean International Bank Ltd, rated 4.79/5 from 13,363 ratings. - Source: https://appshunter.io/ios/app/cibc-caribbean-mobile/id1094351996/reviews - App overview in markdown: https://appshunter.io/ios/app/cibc-caribbean-mobile/id1094351996.md - Rating breakdown: 5★ 9,748 · 4★ 1,433 · 3★ 265 · 2★ 46 · 1★ 84 ## What do users think of CIBC Caribbean Mobile? Overall sentiment: positive **Pros** - 🚀 Convenient and user-friendly - 🚀 Efficient and reliable - 🚀 Excellent platform - 🚀 Fantastic app - 🚀 Impressive and user-friendly - 🚀 Excellent for Jamaica - 🚀 Easy to use and understand - 🚀 Secure features - 🚀 Accurate and reliable - 🚀 Valuable insights - 🚀 Fast and accurate **Cons** - 🐛 Constant login issues - 🐛 Notifications not working - 🐛 Freezing issues - 🐛 Incompatible with newer devices - 🐛 Restricted transaction history - 🐛 Unable to access account balances - 🐛 Stopped working - 🐛 Card services not working - 🐛 Broken features **Commonly reported bugs** - Login issues - Notification problems - Freezing and crashing - Compatibility problems - Restricted transaction history - Unable to access account balances - App stopped working - Card services not functioning - Broken features **Most requested features** - Add mobile top-up option - Implement Face ID/Touch ID support - Introduce iPad version - Expand core features in the app - Integrate with Apple Pay - Add Apple Watch support - Improve push notification reliability - Provide more customization options - Enhance analytics and reporting ## Newest reviews (19 of 160) ### 4/5 — Reliable service *2026-07-21, version 26.2.1* Four star ### 4/5 — Selection of Banks *2026-05-14, version 26.1.0* The selection of banks could be wider but otherwise very good ### 5/5 — Exceptional Banking Experience with FCIBC *2026-04-05, version 26.1.0* I opened a few accounts with FCIBC and have been thoroughly impressed with their services. The staff is friendly and knowledgeable, making the onboarding process smooth and hassle-free. I appreciate the variety of services they offer, from personal banking to investment options, catering to all my financial needs in one place. The online banking platform is user-friendly, providing easy access to my account information and transaction history. Additionally, their commitment to customer service is evident; whenever I had questions, the support team was quick to respond and assist. Overall, my experience with FCIBC has exceeded my expectations. I highly recommend this bank to anyone looking for reliable and comprehensive banking solutions! ### 5/5 — Review *2026-03-05, version 26.1.0* Hands down theee best ### 5/5 — App functionality *2026-02-21, version 26.1.0* Easy to use ### 5/5 — Suggestion *2026-02-09, version 26.1.0* The app is amazing, not too many complains although lately it have been having a few bugs but am sure this will be rectified. Just looking forward to having tap to pay on cellphones. Am hoping this will be coming soon. ### 5/5 — I love banking with CIBC *2026-02-05, version 26.1.0* It’s fast, convenient and easy to use. ### 5/5 — Mobile services *2026-01-16, version 26.1.0* Awesome ### 5/5 — Sending *2026-01-09, version 26.1.0* Great app loving it ### 5/5 — Truly Great *2026-01-04, version 26.1.0* My favorite online baking app !!! ### 5/5 — Ease of use *2025-12-28, version 26.1.0* The app is very simple and easy to use. I like that it also sends an alert every time money is taken from my account. This gives me some sense of security. ### 5/5 — App Power *2025-12-28, version 26.1.0* This app put the power of banking in you hands. The easy you can set up accounts and do everyday transactions gives a feeling of power over the system. ### 5/5 — Why isn’t the app loading on my phone *2025-11-29, version 26.1.0* Why isn’t the app loading on my phone ### 3/5 — Needs more detail *2025-11-25, version 26.1.0* The app is functional in terms of card security however in terms of filtering deposits, pending, and charges, it does not do a great job. ### 5/5 — QR *2025-11-24, version 3.25.0* Need QR for Payments faster ### 4/5 — Good app *2025-11-03, version 3.25.0* I love the app. It would be nice if we're able to create savings buckets in the app for different purposes. Just a suggestion! ### 4/5 — Awesome *2025-10-27, version 3.25.0* This is one of the better banking apps. ### 5/5 — Best security *2025-10-23, version 3.21.0* Best security for online banking apps ### 5/5 — Good app *2025-10-22, version 3.21.0* It’s a great app easy to log in and everything is right at finger tips ## Most critical reviews (10 lowest-rated) ### 1/5 — I am not getting through the app is not t working *2026-02-26, version 26.1.0* Y is this happening ### 1/5 — Frustrating *2024-07-29, version 3.16.0* Multiple times I am told that I need to download the latest version when there is not one available. When this happens you cannot access your banking. This is not ideal! ### 1/5 — Monthly charge fee? *2023-11-06, version 3.13.1* I have been banking with cibc for about 2 years now and never before have I seen that they charge monthly fee and it’s a total of $720 and that’s a lot for just a few for the month and it’s never happen before so I would really like to know what’s going on please and thank you. ### 1/5 — Doesn’t even open *2023-02-05, version 3.9.0* Useless 😩 ### 1/5 — Notifications *2022-09-07, version 3.7.0* I no longer receive notifications from the app after that last updates for the barcode scan thing y’all added ### 1/5 — Fix the app *2020-12-19, version 2.10.1* I am unable to check my account balance or make modifications. Really an inconvenience. ### 1/5 — Transaction History *2020-07-07, version 2.8* Why is transaction history for savings account now restricted to only 1 month? ### 1/5 — Broken *2019-04-17, version 2.6.0* Why all of a sudden I can’t see my credit card/ debit visa security function, I can’t change to block or get notifications nothing what’s going on with the app now, fix I can’t do nothing online! ### 2/5 — Small Screen *2024-07-05, version 3.16.0* Small screen on iPad. When using it I’m wondering if using a remote control for a device. The app is surrounded by black space with an expand button. It seems to work. ### 2/5 — No longer receiving push notifications *2022-09-11* Push notifications appear to be broken with the update to 3.7.0 a few weeks ago. My rating will be amended once push notifications, one of the most important features of the app, are restored. In the interim, if anyone else is experiencing this, email notification on transactions can be enabled (better than no notification at all) ## Most praised reviews (10 highest-rated) ### 5/5 — Useful *2026-08-07, version 26.2.1* More modern, safe and user friendly that all other banks in Jamaica ### 5/5 — Great *2026-08-06, version 26.2.1* The best ### 5/5 — CIBC mobile *2026-08-02, version 26.2.1* Cibc is good for depositing a withdrawal fast ### 5/5 — Speeeeeed *2026-07-27, version 26.2.1* Best bank everrrrrr!!! ### 5/5 — Best Banking App in The Bahamas *2026-07-24, version 26.2.1* Reliable, user friendly and much better designed than the others. ### 5/5 — Ronnie Thompson *2026-07-23, version 26.2.1* Excellent and smooth app very convenient ### 5/5 — User friendly *2026-07-22, version 26.2.1* App is very straight forward easy to use and secure I absolutely love it ### 5/5 — Love it!! *2026-07-20, version 26.2.1* Simple and great, really user friendly.. ### 5/5 — Ms Vannie is awesome customer service *2026-06-02, version 26.1.0* Excellent ### 5/5 — Safe banking *2026-05-30, version 26.1.0* I love how alert and safe my banking with CIBC is --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*