# CIBC Mobile Banking — Everyday banking on the go

> Mobile banking app for secure account access, payments, and financial management. (iPhone/iPad app by CIBC.)

- Source: https://appshunter.io/ios/app/cibc-mobile-banking/id351448953 (this page in markdown: same URL + `.md`)
- Developer: [CIBC](https://appshunter.io/developer/351448956)
- Category: Finance
- Price: Free
- Rating: 3.80/5 from 369 App Store ratings · 692 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.0 · 173 MB
- Languages: American English, French (France)
- Released: 2010-02-02
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/cibc-mobile-banking/id351448953/reviews.md

## What is CIBC Mobile Banking?

FIND IMPORTANT DISCLOSURES BELOW

The CIBC Mobile Banking App has received the highest ranking in customer satisfaction in Canada, according to a 2025 study from J.D. Power. We’re always striving to make our app do more for you.


FEATURES

- Securely access your accounts with your fingerprint, face ID or password.
- Receive one-time verification codes and push notifications securely.
- Apply for bank accounts or credit cards and view your application status in real time.
- Get a snapshot of all your accounts in the same place, anytime.
- Use Apple Pay at payment terminals.
- Set up instant, post-dated or recurring payments.
- Deposit cheques in a flash — all you need is to take a picture with your phone.
- Send and receive money instantly with Interac e-Transfer.
- Quickly search for branches, banking hours, bank machines and mortgage advisors near you.
- Receive your free TransUnion credit score directly in the app, without affecting your score.
- Our Travel Tools feature a currency converter, helpful tips and emergency numbers for while you’re away.
- Our Virtual Assistant is available 24/7 to answer your banking questions and is able to perform everyday banking transactions on your behalf.


LANGUAGES

Supports English and French


PRIVACY

Your privacy and security comes first. For more information, please review our privacy policy, which is available at any banking centre or online at https://www.cibc.com/privacy and tells you more about your privacy rights and choices.


LEGAL

By downloading the CIBC Mobile Banking App you consent to the installation of this App and to any future updates or upgrades which may be automatically installed depending upon your device or operating system’s default settings or the settings you have selected. The app (including any updates or upgrades) may: (i) cause your device to automatically communicate with our servers to deliver the features and functionality described in the app description or through new features as they are introduced, and to record usage metrics; (ii) collect, use and disclose personal information as set out in our Privacy Policy; and (iii) affect preferences or data stored on your device. You can withdraw your consent at any time by uninstalling this App. For assistance, contact CIBC at the mailing address below.


CONTACT

For your banking questions, please visit: https://www.cibc.com/en/contact-us.html.

Telephone Banking: 1-800-465-2422

Address: CIBC Head Office, 81 Bay Street, CIBC Square, Toronto, Ontario, Canada M5J 0E7

Website: https://www.cibc.com

## Key features

- Secure account access with biometrics
- Apply for accounts and credit cards
- Instant and scheduled payments
- Mobile check deposit
- Interac e-Transfer
- Free credit score monitoring
- Virtual Assistant for banking queries

## What do users think of CIBC Mobile Banking?

Overall sentiment: negative

**Pros**

- 👍 Easy to use
- 🚀 Convenient mobile banking
- 💯 Great app overall
- 🔒 Secure banking

**Cons**

- 🐛 Frequent crashes and bugs
- ⚠️ Unreliable performance
- 📢 Too many ads and offers
- 🤔 Confusing navigation and UI

**Commonly reported bugs**

- Login issues and password reset problems
- Inability to access e-statements and credit card details
- Inconsistent transaction tracking and balance display
- Camera not working for mobile cheque deposits

**Most requested features**

- Add dark mode option
- Improve transaction history and details
- Allow password manager integration
- Provide better budgeting and financial insights

## Recent user reviews (10 of 692)

All indexed reviews: https://appshunter.io/ios/app/cibc-mobile-banking/id351448953/reviews.md

### 2/5 — Besoin d’améliorations

*2026-08-26, version 10.80.2*

Besoin au moins des mises à jour live …J’ai payé ma carte de crédit à la Banque CIBC , 4 jours après rien n apparaît sur mon relevé, je fais un paiement supplémentaire à mon hypothèque, 4 jours après rien n’apparaît, incapable de recevoir virement Interac, … on est en 2026 come on

### 1/5 — Big Bank Poor App

*2026-08-25, version 10.80.2*

Why is it called insights when you can’t total transactions from vendors or vendor categories. I really have to run my own spreadsheet to crunch the numbers because the app from a bank doesn’t. Shame. I’ll update this review if you update your app.

### 2/5 — Latest update

*2026-08-24, version 10.80.2*

Since the last update, the app does not show all my accounts in one page.  There are ads for credit cards and insights after my checking and savings accounts and I have to scroll down to see my Line of Credit (spending account).  So I cannot view all on one page.  Can’t you put your ads at the end?

### 4/5 — Usability bug: Browser login push codes disappear instantly

*2026-08-23, version 10.80.2*

When logging into online banking on a browser, a push notification is sent to my phone containing the verification code. However, when I tap the notification banner to open the app, it immediately dismisses the notification before I can read or copy the code. Furthermore, there is no way to retrieve or view the code inside the app once it opens. This makes logging in via a browser extremely frustrating. Please keep the code visible or allow users to view their active verification codes inside the app.

### 1/5 — Unhelpful

*2026-08-23, version 10.80.2*

Most unhelpful bank I’ve ever used, without a doubt would recommend another bank that wants to help you

### 1/5 — Not the best

*2026-08-23, version 10.80.2*

App is slow to load, 2FA is slow or buggy etc. many small irritants. Stopped using it.

### 2/5 — Missing Dark Mode

*2026-08-21, version 10.80.2*

Lack of dark mode and dark app icon.

### 1/5 — Worst app of all canadian banks

*2026-08-18, version 10.79.2*

Errors upon errors. Nothing gets fixed and I have to use their online banking website for everything. What’s the point of this app

### 1/5 — Worst bank in NA

*2026-08-17, version 10.79.2*

STEER CLEAR

### 1/5 — Etransfer

*2026-08-15, version 10.79.2*

Etransfer message section is missing. Tried restarting and deleting app. No different. Bug needs to be fixed

## Frequently asked questions about CIBC Mobile Banking

### What can I do with the CIBC Mobile Banking App?

The app allows you to securely access your accounts, view account snapshots, apply for new bank accounts or credit cards, and check their status. You can also make instant, post-dated, or recurring payments, deposit checks by taking a picture, and send or receive money instantly with Interac e-Transfer.

### How secure is the CIBC Mobile Banking App?

Security is a top priority. You can securely access your accounts using your fingerprint, Face ID, or password. The app also provides secure one-time verification codes and push notifications. Your privacy is protected according to their comprehensive privacy policy.

### Is the CIBC Mobile Banking App free to use?

Yes, the CIBC Mobile Banking App is free to download and use. There are no charges for downloading the app or for most of the banking transactions you can perform through it.

### What devices is the CIBC Mobile Banking App compatible with?

The app is designed to work on various mobile devices. By downloading the app, you consent to its installation and any future updates or upgrades which may be automatically installed depending upon your device or operating system’s default settings or the settings you have selected.

### Can I get help with banking questions through the app?

Yes, the app features a Virtual Assistant that is available 24/7 to answer your banking questions and can perform everyday banking transactions on your behalf. You can also find contact information for further assistance on their website.

## Version history (last 5 releases)

### 10.80.2 — 2026-08-19

We want to give you the best everyday banking on the go. In this update, we’ve fixed some bugs to improve reliability and performance. Keep your app updated to get the latest tools.

### 10.79.2 — 2026-07-22

We want to give you the best everyday banking on the go. In this update, we’ve fixed some bugs to improve reliability and performance. Keep your app updated to get the latest tools.

### 10.78.2 — 2026-06-24

We want to give you the best everyday banking on the go. In this update, we’ve fixed some bugs to improve reliability and performance. Keep your app updated to get the latest tools.

### 10.77.1 — 2026-06-04

We want to give you the best everyday banking on the go. In this update, we’ve fixed some bugs to improve reliability and performance. Keep your app updated to get the latest tools.

### 10.76.2 — 2026-05-27

We want to give you the best everyday banking on the go. In this update, we’ve fixed some bugs to improve reliability and performance. Keep your app updated to get the latest tools.

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## More apps by CIBC

- [CIBC Mobile Wealth](https://appshunter.io/ios/app/cibc-mobile-wealth/id441129412)
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All apps by CIBC: https://appshunter.io/developer/351448956

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*