# CIBC Mobile Business — user reviews

> 35 indexed App Store user reviews of CIBC Mobile Business by CIBC, rated 1.00/5 from 1 ratings.

- Source: https://appshunter.io/ios/app/cibc-mobile-business/id676211167/reviews
- App overview in markdown: https://appshunter.io/ios/app/cibc-mobile-business/id676211167.md
- Rating breakdown: 5★ 0 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 1

## Newest reviews (15 of 35)

### 1/5 — No longer working

*2018-09-26*

I use this app daily but it insisted on an update today and now doesn’t work. Seems more pre-release testing would be a good thing!

### 1/5 — Useless app

*2017-07-28*

This is a useless app for the iPad!!! Get it together!!!
Great for the iPhone!!😀

### 1/5 — App doesn't open

*2016-04-15*

Please rectify the issue the app doesn't open

### 1/5 — App crashing

*2016-04-14*

Really!

### 1/5 — Crashes every time

*2016-04-11, version 1.2*

Looks like a useful app, but unfortunately haven't been able to get it to open on an iPhone 6 (with all system updates). The initial screen shows up and then crashes.

### 1/5 — CIBC DOES NOT CARE WHAT IT'S CUSTOMERS WANT!

*2016-04-07, version 1.2*

I would give this app no stars if Apple would let me. 

I want Apple wallet and Apple Pay. 

I am beyond frustrated with CIBC and the way it is treating it's customers by refusing to work with Apple and implementing Apple Pay for Interact, Visa, and Mastercard.

Thank God we have American Express Canada! If they were to open a bank in Canada I would move everyone of my accounts and investments to them. 

It is sad and a complete shame that CIBC would treat their Canadian Customers this way. 

You have lost all good will with us as customers. 

If a bank the size of CIBC can't keep up with technology, we might as well switch to a local credit union that we can own a part of and recieve good proper service.

### 1/5 — App doesn't even open

*2016-04-05, version 1.2*

If I could give negative stars I would. Unbelievable that it would not be functional after this many complaints

### 1/5 — Junk

*2016-03-31, version 1.2*

Can't even open it

### 1/5 — Crashes on startup

*2016-03-26, version 1.2*

Come on CIBC, either fix the app or remove it from ITunes. This is obviously affecting your brand and it baffles me that there has been no traction on this!!

### 1/5 — Won't even open...

*2016-03-10, version 1.2*

Unfortunately this app won't even open on my iPhone 5s

### 1/5 — App Crashes Always

*2016-01-10, version 1.2*

The business app always crashes now after new iOS update. CIBC hasn't got around to fixing this. Useless App now.

### 1/5 — App has not worked for months since iOS9

*2015-12-21, version 1.2*

The app has not worked since iOS9. Updates are sent but we obviously not tested because they do not work.  And it had worked flawlessly before that. Very strange... An employee gone?

### 1/5 — Doesn't work on IOS9

*2015-11-21, version 1.2*

Come on CIBC, It has been months now. Worked great, until it didn't.

### 1/5 — IOS 9 Update Renders App Useless

*2015-10-19, version 1.2*

Come on, CIBC. This is a business's app. You should have had this ready for IOS 9. Now it's 1 month post, and it still doesn't work. Get on it!

### 1/5 — Crashing on start

*2015-09-28, version 1.2*

Started crashing with IOS9 update. Tried uninstalling and re-installing. Tried restarting phone. No luck. It's useless now.

## Most critical reviews (10 lowest-rated)

### 1/5 — Ui is worst

*2025-01-23*

This is the worst ui i have ever seen.

Fire your front end team and hire experts

### 1/5 — Garbage

*2024-06-24*

Garbage, can’t approve or initiate any payments. BMO’s commercial app is infinitely better

### 1/5 — Horrendous

*2023-02-15*

Whoever built the front end of this app should be let go.

### 1/5 — This app does literally nothing

*2022-10-25*

You sign in, and can look at your accounts… and NOTHING else. Pointless

### 1/5 — App doesn’t open - useless

*2019-07-18*

Please fix this; very frustrating. If it can’t be fixed, removed from the iTunes Store

### 1/5 — Owner

*2019-06-10*

Cibc

### 1/5 — Rarely Works

*2019-01-21*

This app rarely lets me sign in. I enter my credentials and then it takes me to back to the home screen. This shouldn’t be so hard for a simple banking app. Just want to approve payments!

### 1/5 — App barely works!! Needs fixing!!

*2019-01-10*

Cannot even log in, app crashes every time after trying to log in. Pure useless! How a bank can let this stay this way is beyond my understanding. Fix it please!

### 1/5 — Cannot use the app

*2018-12-19*

Now I understand what they mean by ‘App graveyard ‘

This app has been abondoned by CIBC. They forgot to remove it from the App Store.

### 1/5 — CIBC app - not reliable

*2018-10-03*

It generally never works.  The chances of working is 1 out of 30 times.  I am sometimes on the road and need to approve payments and transfers and you think a major Canadian bank can get a simple app right!!

## Most praised reviews (10 highest-rated)

### 5/5 — Perfect

*2014-08-16, version 1.2*

This app does everything you'll need.

### 5/5 — Great app!

*2013-09-05, version 1.2*

Easy to use, great interface!

### 5/5 — Great app!

*2013-09-05*

Does everything I need it to do.

### 5/5 — Simple

*2013-09-05*

Should be easy enough for the business users to pick up and using it without much training. Get rates/trade could be addictive

### 5/5 — Consultant

*2013-09-05*

This is a great app for businesses to use. I am very impressed with the work. Not only is it responsive, but the aesthetics and visuals are incredible. 

The interface is also easy to digest. I'm a big fan of this.

### 5/5 — Simple and solid!

*2013-09-05, version 1.2*

The app is simple and performs the basic functionality that I need on the go. Great!

### 3/5 — Suggestions

*2022-02-16*

Please enable pasting of clipboard value for token number input (copied from RSA token app).  Also would be great to be able to save multiple user IDs along with description on both website and app (similar to how Online Banking works).

### 3/5 — Cibc customer

*2018-12-28*

Temporarily staying in Srilanka I couldn't have an access for my online banking
Ariyasingham Elaiyavan

### 3/5 — Doesn't work with ios9

*2015-10-28*

It's a terrific app when it works.  But it doesn't work with ios9, and this is causing a domino effect of problems in my business.

### 2/5 — Cibc mobile business app

*2025-10-31*

Down for 3 days -
Can’t fix
Yet -
Sad
For
A
Company this
Size

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*
