# CIBIL® Score & Report

> Mobile app for accessing and monitoring your CIBIL credit score and report. (iPhone/iPad app by Transunion CIBIL India Ltd.)

- Source: https://appshunter.io/ios/app/cibil-score-and-report/id1501683967 (this page in markdown: same URL + `.md`)
- Developer: [Transunion CIBIL India Ltd](https://appshunter.io/developer/1501683966)
- Category: Finance
- Price: Free
- Rating: 4.00/5 from 4 App Store ratings · 34 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.8.2 · 59 MB
- Languages: American English
- Released: 2021-12-08
- Data updated: 2026-08-28
- Monetization: freemium
- User reviews in markdown: https://appshunter.io/ios/app/cibil-score-and-report/id1501683967/reviews.md

## What is CIBIL® Score & Report?

Check your CIBIL score and access your credit profile.


Stay connected 24/7 to your CIBIL Score and Report.


Your CIBIL Score and Report provide you with a 360-degree comprehensive view of your credit
profile to help you stay loan-ready. And while you may have accessed your CIBIL dashboard on
your mobile phone or computer, our mobile app allows you to stay connected to your credit
profile, even on the go.


MONITORING YOUR CREDIT PROFILE JUST GOT EASIER.


The CIBIL credit report app is your personal creditworthiness tracker, giving you 24/7 access to
your credit profile and financial history at your fingertips. This useful credit monitoring tool
ensures that you stay connected to your credit information, loans and accounts, credit exposure
and more.


Equipped with a refreshed look and feel, the TransUnion CIBIL mobile app allows you to:


• Get one free CIBIL Score and Report a year.
• Our subscription services enable you to also seamlessly avail a host of features that your
mobile app comes equipped with:
o Unlimited access and daily refreshes to your CIBIL Score and Report
o CIBIL Score Simulator to evaluate various what-if scenarios and see how different
actions can impact your current score
o CIBIL Alerts are your ultimate credit utilization tracker, sending you notifications for all
the key changes in your credit profile
o Keep track of your score over time with score history.
• Monitor your credit profile and financial health with a one-glance snapshot of all enquiries
and active loan accounts or credit cards
• Learn more about your CIBIL Score and Report, and its role in getting you access to credit
• Improve your financial literacy through the app’s credit education resources

Download the app today!


About TransUnion CIBIL – Consumer Interactive


Consumer Interactive is the direct-to-consumer division of TransUnion CIBIL, India’s largest
credit information company with one of the country’s most comprehensive collections of
consumer information. Our mission is to help Indian consumers access and understand the
opportunities that lead to a higher quality of life by providing them with means to appreciate and
manage their credit. This is achieved through a confluence of data and internet-based tools that
provide consumers the most accessible, accurate credit information and promote financial
literacy, inclusion and protection. We believe in the power of information to help individuals make
better and smarter decisions so they can achieve their personal financial goals while contributing
to the development of a stronger economy.


We call this Information for Good.

www.cibil.com

## Key features

- Access CIBIL Score and Report
- Monitor loans and accounts
- Daily score and report refreshes
- CIBIL Score Simulator
- CIBIL Alerts for profile changes
- Pre-approved loan offers

## Recent user reviews (10 of 34)

All indexed reviews: https://appshunter.io/ios/app/cibil-score-and-report/id1501683967/reviews.md

### 1/5 — Buggy

*2026-05-18*

Previously, the app used to be great, but now I am facing a lot of issues. My credentials are not being saved in the app, and I have to log in every time. The main functionality itself is also an issue — the app’s landing page directly goes to CIBIL alerts, and I am not able to navigate to other tabs. This has been the case for the last couple of weeks. Being a trusted brand, you should provide a quick hotfix

——-
Had given them two stars before but now reducing to one as the issue is same after 2months my 1.5k is wasted.

**Developer response:** We're sorry to hear you're experiencing issues with our app. Please fill out the form at https://ssp.cibil.com/contact-us/newApplicationForm/cmc1f4 or call our customer support team at +91-22-6140-4300 between 10 AM to 6 PM, Monday to Saturday. We're here to help!

### 2/5 — Login and forgot password is not smooth

*2026-05-17*

Login requires two OTP verifications (SMS + email) every single time — the app doesn’t retain login state at all. That’s not a smooth experience; it’s frustrating.
“Forgot Password” is broken — the service appears to be down, making it impossible to reset.
Biometric login is buried in Settings instead of being prompted after the first successful login. Worse, enabling it requires entering your password again — defeating the purpose.
For a paid app, this level of UX is unacceptable. Basic things like session persistence, working password recovery, and proactive biometric setup should be standard.​​​​​​​​​​​​​​​​

**Developer response:** We're sorry to hear you're experiencing issues with our app. Please fill out the form at https://ssp.cibil.com/contact-us/newApplicationForm/cmc1f4 or call our customer support team at +91-22-6140-4300 between 10 AM to 6 PM, Monday to Saturday. We're here to help!

### 3/5 — Buggy

*2026-03-15*

The info displayed and the notifications are good but here is what I hated the most
1. I subscribed still it was showing me plan every time i logged in
2. I once opened my app by directly clicking on the notification of Cibil and since that day whenever I opened the app it always took to me to the alerts screen and there is no back button on ios app to go back to the dashboard page

To resolve both the issues i had to reinstall the app and now it works.

**Developer response:** Apologies for the inconvenience caused to you. Please reach out to us at https://ssp.cibil.com/contact-us/newApplicationForm/cmc1f4 and provide the details to assist you better.

### 3/5 — Needs optimisation

*2026-03-02*

Have been using this app for a long time and it has been so useful in tracking and maintaining my cibil score. 
However, recently, the app experience has been so poor. Firstly, every time I login and exit the app, next time I’m again asked to login using OTPs sent to mobile and email. When I try to enable biometric login, those options are not clickable. In general, the UX needs a lot of optimisation.

**Developer response:** Sorry for the inconvenience with our app. Please fill out the form at https://ssp.cibil.com/contact-us/newApplicationForm/cmc1f4 or call our customer support at +91-22-6140-4300 between 10 AM to 6 PM, Monday to Saturday for support.

### 1/5 — Credit Score System Is Unfair to Consumers

*2026-01-22*

Banks and lenders are able to check CIBIL scores multiple times without OTP or fresh consent from users. These frequent checks can negatively affect a person’s CIBIL score even when no loan or credit card is applied for.

This is unfair to consumers. A credit score should reflect a person’s financial discipline, not repeated internal checks done by banks for their own purposes.

There must be stronger consumer protection, mandatory consent for every enquiry, and clear separation between user-initiated checks and bank-side internal checks

**Developer response:** We're here to assist you. Kindly write to us at https://www.cibil.com/contact-us-faq by selecting the relevant options so we can help.

### 1/5 — Worst Support ever - Our systems are currently undergoing an upgrade

*2025-11-03*

I have a paid subscription for last 7-8 months. For over 10 days now I’m getting the error that “System error - Our systems are currently undergoing an upgrade”

Filling the form & contact support is of no use(I already have a ticket created last Monday of no use). Support is just a group of non technical people who only knows to say “ we have taken your complaint”.. no response at all.. I wonder if TransUnion has any SRE or Technical Support staffs who know how these things work

**Developer response:** We regret the inconvenience caused to you. Request you to provide your Service Request Number to assist you better.

### 1/5 — Won’t log in stuck

*2025-07-17*

Stuck on the log in page in a iPhone 16 pro max with updated app and softwares

### 1/5 — Poor app

*2025-06-16, version 2.0.24*

Won’t even come to the login page since last update- which has made it more worst.

### 2/5 — App isn’t working for a few days now

*2025-05-19*

I have been trying to login in this app for a few days now and it shows in the screen - Please wait, Cibil is syncing your data so you can enjoy a seamless experience. And does nothing on this app and this message has been appearing for days. I have restarted my mobile have uninstalled and installed this app again and have even updated my iPhone 12 Pro to the latest upgrade and still the same message.

**Developer response:** Apologies for the login issues you're experiencing. Please fill out the form at https://ssp.cibil.com/contact-us/newApplicationForm/cmc1f4 with your registered email ID. We're here to help!

### 4/5 — Unable to Login to CIBIL App on iPhone

*2025-05-18*

I am currently unable to log in to the CIBIL mobile app on my iPhone. The app gets stuck on the “Please Wait – syncing your data” screen and does not proceed beyond that point.

I have tried the following troubleshooting steps without success:
	•	Restarted the app and my phone
	•	Checked my internet connection
	•	Reinstalled the app
	•	Ensured all app permissions are enabled

Could you please assist me in resolving this issue?

## Frequently asked questions about CIBIL® Score & Report

### What does the CIBIL Score & Report app do?

This app provides a comprehensive view of your credit profile, allowing you to access your CIBIL Score and Report anytime, anywhere. It helps you monitor your personal credit information, loans, accounts, and credit exposure to stay loan-ready.

### What are the key features of the app?

Key features include logging into your CIBIL dashboard, getting one free CIBIL Score and Report annually, unlimited access with daily refreshes, a CIBIL Score Simulator, CIBIL Alerts for profile changes, and pre-approved loan and credit card offers tailored to your score.

### Is the app free to use?

The app offers one free CIBIL Score and Report annually. For unlimited access, daily refreshes, and advanced features like the simulator and alerts, a subscription is required.

### Who is this app for?

This app is designed for consumers in India who want to easily access, understand, and manage their credit profile. It's particularly useful for those looking to apply for loans or credit cards and want to ensure they are loan-ready.

### How does the CIBIL Score Simulator work?

The CIBIL Score Simulator allows you to evaluate various 'what-if' scenarios. You can see how different financial actions might impact your current credit score, helping you make informed decisions to improve your credit health.

## Version history (last 5 releases)

### 3.0.15 — 2026-08-25

This update includes performance improvements and bug fixes.

### 3.0.14 — 2026-08-07

This update includes performance improvements and bug fixes.

### 3.0.13 — 2026-07-01

This update includes performance improvements and bug fixes.

### 3.0.12 — 2026-06-15

This update includes performance improvements and bug fixes.

### 3.0.11 — 2026-06-05

This update includes performance improvements and bug fixes.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*
