# Cicis Pizza — user reviews > 127 indexed App Store user reviews of Cicis Pizza by Cicis, rated 4.80/5 from 11,736 ratings. - Source: https://appshunter.io/ios/app/cicis-pizza/id582852042/reviews - App overview in markdown: https://appshunter.io/ios/app/cicis-pizza/id582852042.md - Rating breakdown: 5★ 10,521 · 4★ 716 · 3★ 210 · 2★ 83 · 1★ 206 ## What do users think of Cicis Pizza? Overall sentiment: negative **Pros** - 🍕 Great pizza and buffet - 👍 Friendly and welcoming staff - 🧹 Clean and well-maintained restaurants - 🚀 Fast and efficient service **Cons** - 🤬 False advertising and broken promises - 💰 Expensive prices and lack of deals/rewards - 🐛 Technical issues with the app (login, ordering, etc.) - 📵 No cash payment option **Commonly reported bugs** - App login issues - Ordering process not working properly - Rewards not being properly credited **Most requested features** - Bring back the old rewards program - Add more payment options (cash, Apple Pay, etc.) - Improve app functionality and user experience - Offer more customization options for pizzas ## Newest reviews (12 of 127) ### 3/5 — Price Discrepancy for Value Packs *2026-07-25, version 6.5.7* The value packs advertise a set price like 19.99 but when you place an order you are still REQUIRED to add a sauce to your pizzas adding an additional $1.50 each, just to have sauce in your pizza… So Value Pack #1 is not actually 19.99 unless you want no sauce at all in your pizzas. At that point it’s just a cheese bread. Just seems ridiculous that the price isn’t set with actual sauce in your pizza, which I’ve never heard of. Why can’t the price up front actually be the price you’re expecting to pay WITH SAUCE in your silly pizza. Almost seems like a joke or troll. Hopefully they notice and correct the issue or just set the Value Pack to $21.49 to be more honest, instead of being misleading. ### 3/5 — It’s a lie! *2026-04-15, version 6.5.4* They promote a 3.99 adult buffet when u sign up for the app ( new member) and they don’t give it to you.. you don’t get any rewards! Until u start accumulating points that u can use! ### 3/5 — Payment *2026-03-16, version 6.5.4* Would love if there were more payment options besides fully entering my card. Just a thought. Apple Pay or something. ### 5/5 — Pleasantly Surprised *2026-03-11, version 6.5.4* It’s been awhile since I went to Cici’s. The pizza quality has improved a lot. The crust is soft and chewy and the pizzas were kept fresh on the bar. Love the app and the rewards and coupons. Has been a go to for dinner for us. Feels special while keeping things affordable. Great for the kids ### 5/5 — Pizza *2026-03-04, version 6.5.3* Great place to eat ### 5/5 — Msary Dohme *2026-03-04, version 6.5.3* Was just at the 66th St Cici's in Pinnellis County yearly for the past 8 years and noted numerous improvements ! The Store was brighter and cleaner. The tables were immaculate and cleared promptly. The pizza's were A#1!! Crust thin and perfect. Toppings plentiful and when asked about a meat lovers pie -a small one was brought to the table! The owner and manager Andrew Torres couldn't have been nicer. While I had previously attempted to open the app for rewards - he helped me complete the process. Many thanks Andrew. Hope to see you next year😊 ### 5/5 — i Deeply love cicis *2026-03-01, version 6.5.3* I deeply love CiCi’s Pizza, not just for the endless circles of gold, but for the feeling of abundance in a world that so often says enough. Fluorescent lights hum like quiet lullabies, plastic cups sweating with possibility, and somewhere, a fresh pizza appears as if it heard my thoughts calling it home. :3 ### 5/5 — Cici’s Pizza *2026-02-15, version 6.5.0* Great customer service, great AMBIANCE ( nice music), good mix of customers & families. Fun looking game room. Restroom was clean. Food prep are well maintained, as well as the soda refill area. I was thrilled to sign up on the Cicis App & get instant points! Yay:-)My Fave Pizza buffet place! ### 2/5 — Points *2026-02-02, version 6.5.0* It took 400 points and I did not redeem them ### 2/5 — Basic *2026-01-01, version 6.4.9* No Apple Pay. Fields don’t recognize auto contact fill. ### 5/5 — Monday pizza deal *2025-12-09, version 6.3.3* I love this pizza and the cinnamon roll are perfection! ### 5/5 — My CiCis *2025-11-25, version 6.3.1* Love that Hawaiian pizza Staff is friendly and very cordial ## Most critical reviews (10 lowest-rated) ### 1/5 — Not good on price *2026-08-18, version 6.5.8* You cannot price something at 5.99 then try to change 16.99 for the price that’s not good and you will lose my business i had the 5.99 advertisement and then charge made 1699 or tried. I walked out. ### 1/5 — Unable to login *2026-08-06, version 6.5.8* Even with latest app update, I am unable to access my account through the app. ### 1/5 — Waste of time *2026-05-03, version 6.5.6* Been trying to sign up for rewards and never get the email or text. ### 1/5 — Logged out *2026-04-07, version 6.5.4* Can’t login ### 1/5 — Scammers *2026-03-17, version 6.5.4* They say when you sign in and make an account you get some new deals for the buffets but they scamming they just want you to make an account, you not getting anything for it ### 1/5 — 2.99 buffet dinner *2026-02-09, version 6.5.0* Hot wheels ### 1/5 — The app *2026-01-16, version 6.4.9* It’s the worst app I have ever signed up for. I spent along time setting it up for there advertise deal Then I went to Cicis to use it nothing on my account. It’s a ripoff ### 1/5 — No free birthday buffet *2026-01-13, version 6.4.9* Today is my birthday. In years past, I’ve gone to Cicis to receive a free buffet. This year, it didn’t show up on the app. The manager wouldn’t give that to me. Fortunately, a friend with me still bought lunch for us there. ### 1/5 — Bad people *2025-11-18, version 6.3.1* Bad restaurant being mean to my mom i give it a one rating people are lying to y’all y’all some moneys white ones to o hate y’all being mean to my mom rolling her eyes in yes I’m a kid dummy fire her told one of employees in front of my face I hate hate hate y’all so much dummy’s in y’all know who y’all are so think it wasn’t you because it was so tell the truth in clear out your locker in get out this world meany I hate y’all you make me have disrespect in my tummy hurts I hate y’all the only thing that I love about you is that the games bye losers ### 1/5 — 2.99 deal over??? *2025-11-16, version 6.3.1* they promised 2.99 until the 30th and i’ve been planning to go all week, come to find out it’s over early?? smhhh ## Most praised reviews (10 highest-rated) ### 5/5 — Excellent service *2026-08-11, version 6.5.8* Bathroom in men’s was stopped up and Coke was out but when I told the manager about it he got right on it, way to go for great service! ### 5/5 — Love it *2026-07-24, version 6.5.7* Best place to be ### 5/5 — Great pizza *2026-04-24, version 6.5.4* Always hot and ready when I get there to pick it up ### 5/5 — 1 pizza *2026-04-17, version 6.5.4* W pizza ### 5/5 — CiCi the best *2026-04-15, version 6.5.4* I love taking my 87 yr old mama to CiCi she loves her own personal pizza made for her. We all enjoy the soup and Brownies. CiCi has a great Salad Bar too!! You cant beat the $5.99 Mon and Tues special…. ### 5/5 — Best pizza ever *2026-04-02, version 6.5.4* We live almost an hour from Cici’s in Brooksville, and we do not mind driving to receive the best service, pizza and to see the friendliest folks ever. Cici’s always has what we want , you really can not beat the place anywhere for pizza. Forget the rest, Cici’s is the best! ### 5/5 — Pizza *2026-03-24, version 6.5.4* I have been going to CiCis since the first week they opened. With three teenagers that always wanted Pizza, it was great! And it was only $2.99 a person! But I stopped about 6 years ago, because the quality was not good anymore. Several Managers later, a new Manager, Shivraj S. Brought CiCis back to life! I decided about a year ago, to give it another try. This time it was with Grandkids. It was sooo good! Now we go about every Tuesday. ! Thank you! ### 5/5 — It’s Truly A Treat *2026-03-23, version 6.5.4* We visit the Cicis in Deerfield Beach, FL. It has been quite good, for years. Right now it is GREAT! The staff and manager are friendly and attentive. The pizza, pasta… is mouth watering, so tasty. Their variety seems endless. Want a pizza you’re not seeing, typically they will, quickly, make one for you to enjoy; and for others to discover. The atmosphere is fun and you serve your own soft drinks, too. That area is right across from their arcade. And dessert is included. Have as much as you wish. Mostly though, just have fun; we always do. ### 5/5 — Cicis on Airport in Mobile,Al *2026-03-17, version 6.5.4* The employees are so friendly and helpful when I eat there. Great service and food. ### 5/5 — Amazing workers *2026-03-16, version 6.5.4* Me and my friend had an amazing time. The food was really good and the workers were so kind. Especially Kai. She was patient kind and understanding. Me and my friend are sure to come back again soon. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*