# CIDER - Clothing & Fashion — user reviews

> 1,647 indexed App Store user reviews of CIDER by CIDER HOLDING LIMITED, rated 4.80/5 from 79,270 ratings.

- Source: https://appshunter.io/ios/app/cider-clothing-and-fashion/id1539133680/reviews
- App overview in markdown: https://appshunter.io/ios/app/cider-clothing-and-fashion/id1539133680.md
- Rating breakdown: 5★ 71,049 · 4★ 5,486 · 3★ 1,293 · 2★ 399 · 1★ 1,043

## What do users think of CIDER?

Overall sentiment: positive

**Pros**

- 👍 Good quality clothes
- 🚀 Fast delivery
- 💳 Affordable prices
- 🎨 Variety of styles
- 🎁 Included free gifts
- 📏 Helpful size guides
- 🤝 Responsive customer service

**Cons**

- 🐛 Inaccurate sizing information
- 🔍 Limited plus-size options
- ⏱️ Slow shipping at times
- 💰 Expensive return shipping
- 🤖 Poor customer service experience
- 🚫 Items not as described

**Commonly reported bugs**

- Shopping cart issues
- App crashes and freezes
- Incorrect order tracking information

**Most requested features**

- Virtual try-on feature
- Improved filtering and sorting options
- Ability to create custom wishlists

## Newest reviews (19 of 1,647)

### 4/5 — zufrieden

*2026-08-28*

ich bin insgesamt zufrieden, allerdings gibt‘s da noch einen Punkt, der noch verbesserungsfähig ist. Und zwar kann man bei der Filtersuche den Stoff und Material nicht eingeben. Zum Beispiel trage ich nur Baumwolle, weswegen ich alles andere garnicht erst als Kaufoption zu seven bekommen möchte. Wenn das sich noch ändert, würde mein Einkauf deutlich leichter werden

### 2/5 — overrated

*2026-08-18, version 3.54.1*

the clothing on this app is absolutely adorable. i’d wear so many pieces from it. however, the quality of the clothing is horrible. you’d find much better quality items on shein for LITERALLY 10x cheaper than what cider charges. also the notifications every 30 minutes to an hour are obnoxious, had to turn those off really fast

### 5/5 — Beautiful Clothing

*2026-08-17, version 3.54.1*

Beautiful clothing shoes and accessories. Always helpful with paring of items to look very “put together”. I love that we are rewarded with points.

### 5/5 — Love the styles

*2026-08-16, version 3.54.1*

I love how all the clothes are fitted - excellent quality and are easy to mix and match

### 5/5 — Perfect

*2026-08-16, version 3.54.1*

Thank you so much

### 5/5 — love!

*2026-08-15, version 3.54.1*

very chic!

### 5/5 — Exelente

*2026-08-13, version 3.54.1*

Hermosas prendas y muy buena calidad y precio lo recomiendo

### 5/5 — Yes!

*2026-08-13, version 3.54.1*

Thank you

### 3/5 — More options for curvy girls

*2026-08-11, version 3.54.1*

I wish there were more options available for curvy/plus size girls :(( every cute shirt I find only goes up to size 10. And if I do find the right size, the breast cup is always too small even if I do the measuring right

### 5/5 — Good to Go

*2026-08-10, version 3.53.1*

I am new to buy dresses for my wife and have found the sizing on other platforms to be a little difficult, but with CIDER every single dress I ordered fit my wife perfectly so I’m really happy so far.

### 5/5 — Quality

*2026-08-09*

Good service.  God’s products. Prompt drivers

**Developer response:** Thank you for your kind feedback — we truly appreciate it! We're delighted to hear that you were pleased with our service, our products, and the delivery experience. Your satisfaction is our top priority every day, and we hope to have the pleasure of serving you again in the future. ❤️

### 4/5 — Make communication easier please

*2026-08-07*

I had to return a dress as the strap had come away from the dress.  It meant having to return the shoes and sweater too.  I should have to pay for the return shipping cost given the dress arrived defective.

**Developer response:** We're so so sorry to hear this and sincerely apologize for the dissatisfaction. Please let us make it right and contact us immediately at customer-feedback@shopcider.com ❤️

### 5/5 — Review

*2026-08-07, version 3.53.1*

I love this app so much. I get all my clothes. I love how it’s true to its size and delivery is always on time for me!! I can’t wait to buy more things!!

### 5/5 — What a terrific find!

*2026-08-02, version 3.53.1*

I had never heard of this brand until an influencer did a video. I decided to try it out and was pleasantly surprised! I’ve bought 5 things and all of them are well made and if good quality!

### 5/5 — best app ever!

*2026-08-01, version 3.53.1*

i love shopping on this app and seriously have loved everything i’ve bought! everything is such a great material!

### 5/5 — Best Dresses!

*2026-07-27, version 3.53.1*

I love their dresses and jumpsuits! Great for curves

### 5/5 — Gorgeous Clothes

*2026-07-27, version 3.53.1*

Really happy with the items & service!!!

### 5/5 — Love

*2026-07-27, version 3.53.1*

So many options!

### 5/5 — Cider Clothing and fashion review

*2026-07-25, version 3.53.1*

I live for Apps like this, it is super easy to sue and the size is always accurate to the description.

## Most critical reviews (10 lowest-rated)

### 1/5 — return

*2026-07-27, version 3.53.1*

they don’t refund u when they lose a return that u sent so now have lost nearly fourth pounds due to fact they lost my parcel that sent back that had all the clothes i was returning n now they won’t accept accountability n have been nothing but rude n said that the return was only £19.90 which not true as i sent whole order back n discussed this at the time with someone on the web chat who then confirmed saying would get my full £40 back so clearly need to train staff better they clearly have no value for customers or how hard the customers work for there over priced clothing which is shame as used to love cider n wanted to support  a smaller business but maybe i supported the wrong one

### 1/5 — Sizing is messed up

*2026-07-07*

Why is your app weird right now ? Like as in now July 7,2026, I try to add a few outfits in my cart and Every time I put a size it adds a smaller size .. instead of L it shows M and if I add XL it adda L.. like it confuses me which one I should add cuz I don’t know whats really going to process in your end when I order 🤷‍♀️🤷‍♀️🤷‍♀️

**Developer response:** Thank you for your feedback and details! We sincerely apologize for the confusion caused by the abnormal size selection in the app. We understand your concerns about the actual size, and we have urgently submitted this issue to our technical team for investigation. If convenient, please send a screenshot to customer-feedback@shopcider.com to help us pinpoint the problem. Thank you for your patience and understanding; we will fix it as soon as possible! ❤️

### 1/5 — no option set set delivery location as india

*2026-06-07*

i’ve wanted to buy from cider for the longest time but it doesnt even give me the option to set the delivery location as india, i can’t even login with my phone number cuz there is no option for an indian number

**Developer response:** Thank you for your interest in Cider, and thank you for letting us know about the issue you're experiencing. We completely understand how disappointing it must be for you to want to shop with us but find yourself unable to set your shipping address to India or log in with an Indian mobile number. This is frustrating for anyone, and we really appreciate you bringing this issue to our attention. To ensure your feedback is relayed to the relevant team for optimization, please send any questions or concerns you may have to customer-feedback@shopcider.com.

### 1/5 — overpriced for bad quality clothing

*2026-06-01, version 3.50.1*

I have no idea what happened to cider but they have absolutely lost their minds with the prices. This is basically a SHEIN variant fast fashion site. I mean the quality of the clothes is absolutely terrible but unfortunately it’s some of the only place I can get plus sizes. I tried shopping there after not shopping since last October and was shocked to see some of their dresses are $80+ and basic tops are going for $40+ !? I’ve bought multiple dresses and shirts from there and the quality is absolutely terrible for what you’re getting. Not shopping here anymore.

### 1/5 — Delivery service really sucks. Change the logistics company.

*2026-05-17, version 3.48.1*

I ordered many times and the flash shipping never coming in time!! They ship out so quickly but it always delays at the final step at local warehouse. I think the problem is your logistics company. On the top of that, the delivery service itself is really bad. Last time, the delivery guy stole my leggings and required me money to get it back. He knew my name, home address and my phone number. He called and texted me directly and required money!! I felt so scared and unsecured. It could cause another crime and I really don’t want it to be happened to someone else. Please take it seriously and you really need to change the logistics company.

### 1/5 — Buyer Beware !!! Poor quality.

*2026-05-10, version 3.48.1*

Cheaply made expensive plastic and ill-fitting clothing. Basically another SHEIN.

Updated 2026: I gave them another chance and please don’t waste your money. You can follow care instructions perfectly and things still shrink. I bought a shirt that smelled so badly of sulfur no matter how much I washed it that I never wore it. Tbh you all owe me like $1500 for everything I’ve wasted on your absolute garbage clothing app.

### 1/5 — Terrible customer service and no package

*2026-05-07, version 3.48.1*

I spent way over a month waiting for my package that constantly said it was out for delivery but still never received my package. There was also an issue with my “contact information” which was all correct and supposedly prevented delivery the first attempt. I tried to get into contact to see what was wrong or what to do and nothing. It said it was out for delivery again and nothing. Contacted again about where my package was and nothing. Got an email stating it has been delayed and gave a new delivery date that came and went with no package. Nothing. The lack of customer service and help towards clients is ridiculous and I hope that I am able to get my refund for the dress that was suppose to be for my wedding.

### 1/5 — Shipping products

*2026-05-01, version 3.48.1*

Horrible in general would not ship my products to the right address after putting my address when purchasing it said they would deliver my jacket since it got withold but never delivered and delivered my other package to the wrong house horrible website would recommend to not shop here in general would buy something else

### 1/5 — It can’t use

*2026-04-17, version 3.47.3*

It can’t open this app

### 1/5 — Bad sizing now

*2026-03-19, version 3.47.1*

All the cute stuff only goes to a size 10, they became like every other store offering bigger girls the ugly selection. Very disappointing

## Most praised reviews (10 highest-rated)

### 5/5 — Gorgeous Brand

*2026-09-03, version 3.55.1*

Love this brand, incredible choice & great prices & the sales are next level ⭐️⭐️⭐️⭐️⭐️

### 5/5 — Gros wow!

*2026-08-29*

J’adore tous les vêtements que j’ai commandé! La qualité, le fit, tout! Vraiment impressionnant pour le rapport qualité prix!

### 5/5 — Mrs D

*2026-08-28, version 3.54.1*

⭐⭐⭐⭐⭐

I absolutely love shopping from Cider! The jeans and trousers are especially amazing, they fit perfectly every single time, and you honestly can’t go wrong with them. The quality, style, and fit are fantastic, and I always feel confident ordering from Cider.

I’ve bought so many of my clothes from Cider and I’m always impressed with what I receive. On top of the great clothing, the customer service is excellent, friendly, helpful, and always a pleasure to deal with.

Cider is definitely one of my favourite places to shop for clothes. I highly recommend it! ❤️

### 5/5 — Originale et très jolie

*2026-08-27*

J’adore le style des vêtements proposés, c’est simplement wow

### 5/5 — love this place

*2026-08-24, version 3.54.1*

honestly a great website!

### 5/5 — Love

*2026-08-22, version 3.54.1*

Great quality !!!!

### 5/5 — Good

*2026-08-21, version 3.54.1*

Good

### 5/5 — ❤️❤️

*2026-08-19, version 3.54.1*

love their clothes sm

### 5/5 — Love

*2026-08-18, version 3.54.1*

Love all their products!

### 5/5 — Amazing app

*2026-08-17, version 3.54.1*

All items are god quality, affordable price and true size

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*
