# Cigna Care Connect

> Health services portal for Cigna corporate members with clinic locator, teleconsultation, and claims management. (iPhone/iPad app by Alliance Healthcare Group Limited.)

- Source: https://appshunter.io/ios/app/cigna-care-connect/id6469683207 (this page in markdown: same URL + `.md`)
- Developer: [Alliance Healthcare Group Limited](https://appshunter.io/developer/720683031)
- Category: Medical, Lifestyle
- Price: Free
- Age rating: 4+
- Requires: iOS 15.0 · 120 MB
- Languages: American English
- Released: 2023-11-02
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/cigna-care-connect/id6469683207/reviews.md

## What is Cigna Care Connect?

Cigna's Cigna Care Connect offers a one-stop access to our health services at your convenience.

Corporate members can login to the app using biometrics for convenience and can easily have access to:

•  Locate panel clinics
•  Access E-Cards
•  Seek teleconsultation services
•  Book specialist appointments
•  Request for Letter of Guarantee
•  Submit claims and check claim status
•  View benefits
•  Receive app notifications

## Key features

- Locate panel clinics
- Access E-Cards
- Teleconsultation services
- Book specialist appointments
- Request Letter of Guarantee
- Submit and check claims
- View benefits

## Recent user reviews (10 of 24)

All indexed reviews: https://appshunter.io/ios/app/cigna-care-connect/id6469683207/reviews.md

### 1/5 — Cannot login

*2025-10-18, version 1.1.48*

Cannot login

### 4/5 — gotta give credit where it’s due

*2025-10-17, version 1.1.48*

been using this app for over 2 years now, under corporate insurance. the overall claim process (of filling up the claim form) is rather smooth. I wouldn’t say it has the best UX, but it’s better than most insurance trash apps out there where a simple back button could nuke your whole draft. 

logins actually don’t fail half the time (yes, this is the benchmark for insurance apps) and the UI isn’t constantly shifting and jumping around, can’t ask for more I guess

### 1/5 — Claim is troublesome

*2025-09-08, version 1.1.47*

Limited panel coverage and troublesome to claim if not on the panel. Also need to watch out for the amendment of your claim amount since no notification is issued for any amendment

### 1/5 — Lousy App!!!

*2025-06-08, version 1.1.32*

Keep hanging!!! Cannot login at all!!!  And no updates for iOS 18.5 at all currently can’t login at all !!!!

### 1/5 — App failed to launch after latest updates

*2025-05-14, version 1.1.32*

On iPhone 14 Pro Max

### 1/5 — can’t sign in

*2025-03-25, version 1.1.25*

can’t sign in, can’t sign up, what am i supposed to do

### 1/5 — App not working

*2024-12-31, version 1.1.12*

The app is not working

### 1/5 — Constantly finding new ways to make claim submission harder

*2024-12-02, version 1.1.10*

Great work Cigna, you did it again. Why do I now need to get a OTP from my work email instead of my SMS which worked for the past few years?

Great work on removing diagnoses so things I was able to easily claim last year I can no longer claim.

### 1/5 — Ridiculous

*2024-08-25, version 1.0.21*

Cannot even make the password reset work.

### 1/5 — Abandon Cigna because of the horrible APP

*2024-07-06, version 1.0.19*

This is the most difficult app I have ever used, and I may abandon Cigna insurance next year because of its poor usability. 
1. Isn’t Face ID login enough? Why is SMS verification also required? 
2. If uploading a claim takes a little longer, I am forced to log in again, and all previous information is lost. 
3. Saved drafts disappear after exiting the app.
4. For pending claims, uploading new documents to resolve issues doesn’t work at all and keeps failing. 

I don't understand what kind of IT department could develop such a product.

## Frequently asked questions about Cigna Care Connect

### What can I do with the Cigna Care Connect app?

The app provides a centralized platform for Cigna corporate members to manage their health services. You can locate panel clinics, access your E-Cards, book specialist appointments, and request a Letter of Guarantee. It also facilitates submitting and checking the status of your claims, viewing your benefits, and receiving app notifications.

### How do I log in to the app?

Corporate members can log in to the Cigna Care Connect app using biometrics for enhanced convenience and security. This allows for quick and easy access to all the app's features without needing to remember complex passwords.

### Can I consult with a doctor through the app?

Yes, the app offers teleconsultation services, allowing you to seek medical advice remotely. This feature provides a convenient way to connect with healthcare professionals without needing to visit a clinic in person.

### Is there a cost to use the Cigna Care Connect app?

Based on the provided information, the app is offered for free to Cigna corporate members. There are no in-app purchases or advertisements mentioned, suggesting it's a complimentary service provided as part of your corporate health plan.

### What if I need to submit a claim or check its status?

The app simplifies the claims process by allowing you to submit new claims directly through the application. You can also easily check the status of your existing claims, providing transparency and convenience for managing your healthcare expenses.

## Version history (last 5 releases)

### 1.1.87 — 2026-08-26

We've fixed some bugs and improved the app performance.

### 1.1.86 — 2026-08-25

We've fixed some bugs and improved the app performance.

### 1.1.85 — 2026-08-17

We've fixed some bugs and improved the app performance.

### 1.1.84 — 2026-08-03

We've fixed some bugs and improved the app performance.

### 1.1.82 — 2026-07-20

We've fixed some bugs and improved the app performance.

## Apps similar to Cigna Care Connect

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [SmartCare by Cigna](https://appshunter.io/ios/app/smartcare-by-cigna/id1539707940) | 4.0 (31) | Free | Medical |
| [Raffles Connect](https://appshunter.io/ios/app/raffles-connect/id1444394990) | 3.5 (44) | Free | Medical |
| [LiveFuller](https://appshunter.io/ios/app/livefuller/id1477695448) | 5.0 (4) | Free | Medical |

## More apps by Alliance Healthcare Group Limited

- [Alliance iCARE](https://appshunter.io/ios/app/alliance-icare/id1338098898)
- [Great Benefits](https://appshunter.io/ios/app/great-benefits/id1338108628)
- [Cigna Care Connect](https://appshunter.io/ios/app/cigna-care-connect/id1454788320)
- [HeyAlly](https://appshunter.io/ios/app/heyally/id1480794597)
- [Benefits Hub](https://appshunter.io/ios/app/benefits-hub/id6443487617)
- [HeyAlly Driver](https://appshunter.io/ios/app/heyally-driver/id6468081317)

All apps by Alliance Healthcare Group Limited: https://appshunter.io/developer/720683031

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*
