# Cigna Health Benefits

> Manage Cigna Global Health Benefits for international organizations and corporations in Africa. (iPhone/iPad app by Connecticut General Life Insurance Company.)

- Source: https://appshunter.io/ios/app/cigna-health-benefits/id977688224 (this page in markdown: same URL + `.md`)
- Developer: [Connecticut General Life Insurance Company](https://appshunter.io/developer/562403146)
- Category: Health & Fitness
- Price: Free
- Rating: 1.53/5 from 152 App Store ratings · 123 written reviews indexed
- Age rating: 4+
- Requires: iOS 11.0 · 2 MB
- Languages: English
- Released: 2015-04-16
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/cigna-health-benefits/id977688224/reviews.md

## What is Cigna Health Benefits?

Life can take you many places. That’s why, at Cigna, we want to give you easy access to the services you need, wherever you are.
 
The Cigna Health Benefits app is designed for customers in a Cigna Global Health Benefits group plan sponsored by an International Organisation (IGO/NGO) or a corporation in Africa.
 
You can use this app if your membership card displays www.cignahealthbenefits.com and a personal reference number (xxx/xxxxx…).
 
With the Cigna Health Benefits app, you can:
•	Search for a doctor, hospital or facility, and email the search results
•	Download or send an electronic version of your membership card for you or a family member*
•	Submit claims* and check the status of your pending claims
•	Contact us with the tap of a finger
 
(*If applicable for your plan)

## Key features

- Search for doctors and facilities
- Download electronic membership card
- Submit and track claims
- Contact customer support
- Manage family member cards

## What do users think of Cigna Health Benefits?

Overall sentiment: negative

**Pros**

- 👍 Easy to use

**Cons**

- 🐛 Constant crashes
- 🔑 Login issues
- 🤯 Frustrating user experience
- 🔍 Poor functionality
- 🤖 Feels like a web wrapper, not a native app
- 🕰️ Slow performance
- 🔒 Authentication problems
- 📤 Trouble uploading files/photos

**Commonly reported bugs**

- Frequent crashes and freezes
- Login screen issues
- Problems with uploading files/photos
- Inconsistent behavior across devices

**Most requested features**

- Improve login and authentication process
- Fix crashes and stability issues
- Enhance overall user experience
- Optimize performance and responsiveness
- Integrate seamless file/photo upload

## Recent user reviews (10 of 123)

All indexed reviews: https://appshunter.io/ios/app/cigna-health-benefits/id977688224/reviews.md

### 1/5 — App stinks

*2025-09-17, version 2.5.7*

From day one, this app never recognizes my ID number. Never was able to log in since Jan. 2025 and now it’s sept 2025!

### 1/5 — Can’t log in

*2025-09-12, version 2.5.7*

Program continually says my  id and password are incorrect.

### 1/5 — Defective Application

*2025-08-18, version 2.5.7*

This application is badly designed and is full of bugs and problems.  It truly is a shame for big corporation like Cigna to release a product like this. I would have given it lower score if it was available.

### 1/5 — No funciona

*2025-08-14, version 2.5.7*

La abro y no funciona

### 1/5 — Keeps hanging without any message inUI

*2025-05-18, version 2.5.7*

Not user friendly

### 1/5 — Buggy

*2025-05-06, version 2.5.7*

The app freezes all the time. It’s unfortunate because otherwise it’s easy to use.

### 2/5 — Time to update the app!

*2025-04-23, version 2.5.7*

Cigna need to invest in this app as it’s not fit for purpose in 2025, regularly crashing and seriously clunky. Clients paying big premiums shouldn’t have to put up with this.

### 1/5 — Recurrent bugs , no functionality

*2025-04-04, version 2.5.7*

Doesn’t remember sign in. But always ask if you want to be kept signed in. Keep asking to check if I have the latest app which I have. 
The app doesn’t make things faster or more intuitive than accessing the website from a browser on my phone. It’s totally useless and cumbersome.

### 1/5 — App not working

*2025-03-25, version 2.5.7*

The app is impossible to use as it constantly crashes. Very frustrating

### 1/5 — Keep me signed in!

*2025-02-21, version 2.5.7*

What part of “keep me signed in” do you not understand?!

## Frequently asked questions about Cigna Health Benefits

### What does the Cigna Health Benefits app do?

The app provides easy access to your Cigna Global Health Benefits plan services. You can search for doctors, hospitals, or facilities, download an electronic version of your membership card, and submit or check the status of your claims.

### Who is eligible to use the Cigna Health Benefits app?

This app is designed for customers in a Cigna Global Health Benefits group plan sponsored by an International Organisation (IGO/NGO) or a corporation in Africa. Your membership card must display www.cignahealthbenefits.com and a personal reference number to be eligible.

### Is there a cost to use the Cigna Health Benefits app?

The Cigna Health Benefits app is available for free download and use. There are no in-app purchases or advertisements associated with the application.

### Can I manage my family's health benefits through the app?

Yes, you can download or send an electronic version of your membership card for yourself or a family member, provided it is applicable for your plan. This allows for convenient access to health benefits for all covered individuals.

### How do I submit a claim using the app?

If your plan allows, you can submit claims directly through the Cigna Health Benefits app. The app also allows you to check the status of any pending claims, providing a streamlined process for managing your healthcare expenses.

## Version history (last 5 releases)

### 2.5.7 — 2025-02-17

Minor enhances and bug fixes

### 2.5.6 — 2025-02-08

Minor enhances and bug fixes

### 2.5.5 — 2025-02-06

Minor enhances and bug fixes

### 2.5.4 — 2025-02-05

Minor enhances and bug fixes

### 2.5.3 — 2023-12-12

Minor enhances and bug fixes

## Apps similar to Cigna Health Benefits

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [VSP Vision Care On the Go](https://appshunter.io/ios/app/vsp-vision-care-on-the-go/id938497148) | 1.2 (618) | Free | Health & Fitness |
| [EyeMed](https://appshunter.io/ios/app/eyemed/id1531198681) | 4.8 (25,582) | Free | Health & Fitness |
| [AimHarder](https://appshunter.io/ios/app/aimharder/id994130208) | 4.9 (559) | Free | Health & Fitness |
| [Omada](https://appshunter.io/ios/app/omada/id805711008) | 4.7 (94,105) | Free | Health & Fitness |
| [Brooklyn Fitboxing](https://appshunter.io/ios/app/brooklyn-fitboxing/id1594874929) | 3.0 (9) | Free | Health & Fitness |

## More apps by Connecticut General Life Insurance Company

- [myCigna](https://appshunter.io/ios/app/mycigna/id569266174)
- [Cigna Envoy®](https://appshunter.io/ios/app/cigna-envoy/id840254884)
- [Cigna Wellbeing™](https://appshunter.io/ios/app/cigna-wellbeing/id1188092624)
- [Global Fitness Challenge](https://appshunter.io/ios/app/global-fitness-challenge/id1237653481)
- [Apps & Activities](https://appshunter.io/ios/app/apps-and-activities/id1322053362)

All apps by Connecticut General Life Insurance Company: https://appshunter.io/developer/562403146

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
