# CIGO Taxi Fare — user reviews

> 27 indexed App Store user reviews of CIGO Taxi Fare by Cayman Island Department of Tourism, rated 1.43/5 from 40 ratings.

- Source: https://appshunter.io/ios/app/cigo-taxi-fare/id1474972257/reviews
- App overview in markdown: https://appshunter.io/ios/app/cigo-taxi-fare/id1474972257.md
- Rating breakdown: 5★ 4 · 4★ 0 · 3★ 0 · 2★ 1 · 1★ 34

## Newest reviews (16 of 27)

### 1/5 — Doesn’t Work

*2025-02-01, version 1.0.3*

App crashes as soon as trying to calculate the fare, after specifying trip details

### 1/5 — This App is broken

*2024-12-28, version 1.0.3*

This app needs to be removed from the App Store

### 1/5 — Wish I could give negative stars

*2024-12-26, version 1.0.3*

Terrible app. Crashes every time I press the button to see the fare. When I try to give feedback thru the app, it says, “oops. Something went wrong.”  Indeed, something went wrong when this app was designed. Very disappointing.

### 1/5 — Unusable

*2024-12-24, version 1.0.3*

App crashes before I can get a fare, every time.

### 1/5 — App dies on iOS 18.2

*2024-12-23, version 1.0.3*

Doesn’t work.

### 1/5 — Hope the taxis don’t crash as much as this app

*2024-12-22, version 1.0.3*

The app doesn’t work at all, totally useless, crashes all the time. The only thing it does well is….crash.

### 1/5 — App crashes

*2024-12-21, version 1.0.3*

Won’t give rates or allow access to contact information.  Crashes as soon as you try and calculate a rate. Used to be a very useful tool.  Would be nice to see it working again.

### 1/5 — Fare & Contact Form

*2024-12-20, version 1.0.3*

Both when getting a fare or contact form submission to let you know that the app crashes is always crashing with many attempts.

### 1/5 — Garbage

*2024-12-12, version 1.0.3*

The app crashes when you try to find a rate between two locations, and it crashes when you want to leave feedback, so it doesn’t do much of anything. What a waste of funds by our government.

### 1/5 — Can’t calculate fate App crashes

*2024-11-30, version 1.0.3*

I haven’t been able to get an estimated calculation of a taxi fare yet.  The app crashes when I submit the ride details.

### 1/5 — No longer works

*2024-11-07, version 1.0.3*

App seems totally dead now. Can’t even send a message to support in-app.

### 1/5 — Crashes before giving me a fare

*2024-11-04, version 1.0.3*

This app crashes  and closes after inputting the number of people and bags - I’ve deleted and reloaded. Utter rubbish app! Of course there’s no desk top version!

### 1/5 — How can anyone use this?

*2024-10-31, version 1.0.3*

Not only it reports “offline” when I am clearly connected to WiFi and cellular network, but it crashes when I enter the data.
It did work in the US, but does not work on the island.
That is in addition to location lookup offering locations outside the island - is anybody taking taxi from Grand Cayman to Scotland?

### 1/5 — App doesn’t launch

*2019-11-07, version 1.0.3*

App doesn’t launch

### 1/5 — Insane prices

*2019-09-03, version 1.0.3*

Don’t bother using this, talk to someone in person and ask for a quote. This app charges about 3x the amount it should cost.

### 1/5 — Why have the taxi fares doubled?

*2019-08-12, version 1.0.0*

From Georgetown to west bay is 45 kyd? This new system will bankrupt the taxi drivers.

## Most critical reviews (10 lowest-rated)

### 1/5 — Crashes Everytime

*2025-04-29, version 1.0.3*

App is worthless as it crashes after entering data. No use at all

### 1/5 — Crashes on every fare

*2025-04-27, version 1.0.3*

This app is now useless as it crashes every time you calculate a fare.

### 1/5 — Review of CIGO

*2025-04-15, version 1.0.3*

Doesn’t work on Grand Cayman Island, site crashes every time you attempt to use

### 1/5 — Crashes every time

*2025-04-06, version 1.0.3*

We landed and I tried the app ten times with various destinations, passengers, and luggage amount. The app crashed every time.

### 1/5 — Crash

*2025-03-11, version 1.0.3*

Crashes every single time. At least it’s consistent. Useless.

### 1/5 — Garbage

*2025-03-10, version 1.0.3*

Terrible app

### 1/5 — Completely useless

*2025-02-24, version 1.0.3*

App crashes whenever details are entered. Hasn’t been updated in years.

### 1/5 — No Longer Works

*2025-02-11, version 1.0.3*

This App was fantastic until a couple of months ago.  Now when I enter the pickup and drop off and click “Calculate Fare” it just closes the App.  Please fix as it was very helpful!  I will change my rating to 5 stars if you fix it!

### 1/5 — Crashes

*2025-02-04, version 1.0.3*

The app crashes every time it tries to calculate a fare. Hasn’t been updated in 5 years.

### 1/5 — App crashes

*2025-02-03, version 1.0.3*

Crashes each time I enter data. Reboot and reinstall does not help.

## Most praised reviews (1 highest-rated)

### 2/5 — No way to actually call a taxi.

*2020-01-09, version 1.0.3*

You should at the very least provide a list of taxi numbers we can call from the app.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
