# CIMB Clicks Malaysia — user reviews > 54 indexed App Store user reviews of CIMB Clicks Malaysia by CIMB Bank Berhad, rated 2.20/5 from 40 ratings. - Source: https://appshunter.io/ios/app/cimb-clicks-malaysia/id328803038/reviews - App overview in markdown: https://appshunter.io/ios/app/cimb-clicks-malaysia/id328803038.md - Rating breakdown: 5★ 10 · 4★ 1 · 3★ 2 · 2★ 2 · 1★ 25 ## Newest reviews (17 of 54) ### 2/5 — Secure TAC doesn't show up on my phone *2019-10-02, version 6.1.32* What's the point of having good looking app if the secure tac can't even work properly and I can't send use my online banking services ### 1/5 — The apps keep on frustrating customers *2019-08-22, version 6.1.29* Always hang.. too frequently down under maintenance. So what is the point CIMB? Please hire more competent person to fix the issues! ### 1/5 — Unable to log in *2019-08-13, version 6.1.29* Now the Apps troublesome the User same as the desktop view ### 1/5 — Worst banking app ever *2019-08-06, version 6.1.29* How hard is it to create an app? Maybank makes the best banking app ever that is fast, easy to use, and reliable. This CIMB app is the entire opposite. Loads only 1 out of 5 times. How can a bank with so much $ not be able to afford a proper app developer? Doesn’t make sense. ### 1/5 — The most unfriendly mobile banking app *2019-06-07, version 6.1.24* The app kept getting stuck at the login page after user ID and password are keyed in. This kind of quality is just rubbish for any app, let alone for a banking app! ### 1/5 — Fix it *2019-04-29, version 6.1.23* After an update I can’t choose ibft transactions... please fix it as soon as possible ### 1/5 — Not able to open *2019-04-27, version 6.1.21* After update the apps it keep on in loading mode which not allow to login! It was not just happen to my phone! All of my family member facing the same issue! Since not able to open up I am not able to approve my transaction as well! This is really annoying! Can you please resolve this ASAP! ### 1/5 — If you can’t even load pass the log in, then what’s the point of having the app? *2019-04-22, version 6.1.20* The app is unusable. The loading at log in is never ending. It’s definitely not the server when you can log in on web easily. The app constantly has issues you might as fell take it off the store. ### 1/5 — Was working great, but latest update is simply a mess *2019-04-15, version 6.1.20* Working fine on older versions.. but this so call update was terrible, not even able to open.. and system crash and unable to use at all ### 1/5 — Awful *2019-04-12, version 6.1.20* Updated and it won’t sign in. Happens so often that I’ve lost track. Please focus on the stability and reliability of your app, CIMB. I’m considering switching banks because of how this app just never works. ### 1/5 — Garbage, non-native app *2019-04-03, version 6.1.19* What happens when you hire a bunch of fresh out of university kids to write your app? You get a web view wrapped into an “app”, with a non-native, weblike experience that’s just junk and sometimes flat out doesn’t work. This is an important app on a lot of CIMB customers’ phones, and this is the best they can do? We demand a native, professional rewrite of the whole app from the ground up—the current app doesn’t instill confidence at all, I’m not confident that tapping on the “confirm” button would really, actually do what I want it to do. Heck, the text fields don’t even react reliably to a simple tap. Say no to PhoneGap, Xamarin and React Native, kids. ### 1/5 — Cannot Activate *2018-11-28, version 6.1.9* Development department check your app . I’ve downloaded the app a couple of times but still cannot get past acitivation . Yes i know how to use the app . ### 1/5 — Not worth your time *2018-09-25, version 6.1.1* For a banking app, this is a lousy app. I haven’t been able to load it for few months now despite I have the latest version and am using the latest iOs. Loading and logging in take so long and many times I couldn’t even complete the transaction. Not worth your time, just go and use the website. ### 1/5 — Useless bankingapps *2018-08-30, version 6.1.1* Most useless banking apps, always under maintenance and terrible very lousy. Worries Najib stole their money. That’s why they keep on updating their security frequently..again useless apps ### 1/5 — Worst banking app amongst the banking industry *2018-08-14, version 6.1.1* I try to log in first time with my new device, after correctly key in the TAC, ERROR!!! Keep pop up. Previously while inside the app, after receiving the TAC, clicking the space won’t bring up the keyboard. In the end, need to log in via web browser! Really the lowest standard of the banking app in Malaysia. ### 1/5 — Lousy App won’t let me log in *2018-08-13, version 6.1.1* The request tac security feature doesn’t allow me to enter the tac number. The keypad/keyboard doesn’t load on the screen and I can’t enter the tac number. ### 1/5 — Some issue *2018-02-26, version 6.0.9* Dear CIMB costumer service I have one issue that I can’t open CIMB clicks Apps with my iPhone 6 Plus IOS version 11.2.6 Could you update the software please. Tq ## Most critical reviews (10 lowest-rated) ### 1/5 — Extremely Unreliable Online Banking *2024-04-09* This is my primary account in Malaysia and this app has left me stranded without money more times than I can count due to frequent and random maintenance. Would not recommend. **Developer response:** Hi there, thank you for your review & we're sorry to hear about the unpleasant experience. We'll take note of your feedback & work harder to improve the app to serve you better. ### 1/5 — Updated my app *2024-04-02* As prompted to update my app, then can’t even open my app??? Fix it please!! ### 1/5 — bad bank app for use *2023-09-17* login cannot type series character need type one enter one，and after login show CIMB page nothing to my account page cannot click anything **Developer response:** Hi there, thank you for your review & we're sorry to hear about the unpleasant experience. We'll take note of your suggestion/feedback & work harder to improve the app to serve you better. ### 1/5 — The app doesn’t work *2023-06-21* Why can’t you hire decent and competent developers that could ensure your app works like other basic banking platform? **Developer response:** Hi there, thank you for your review & we're sorry to hear about the unpleasant experience. We'll take note of your feedback & work harder to improve the app to serve you better. ### 1/5 — Secure id not working *2022-09-08, version 6.1.96* secure id is a total garbage, you will need to wait 30 seconds for it to expiry before you can continue with sms otp from the browser. The problem with secure ID is that you will need to logon to the mobile app where Touch ID is not working. After login, the browser session said another login has been detected and log me out. Pls tell me how can I use secure id in this case from browser? Added the following after developer feedback. It’s seems that the developer does not understand my comment. I did receive SecureTag, once I login to CIMB clicks, it will logout the browser screen, cancel the transaction and there is nothing for me to approve **Developer response:** Hi there, thanks for your feedback and sorry for the inconvenience caused. If you did not receive your SecureTAC during transaction, you can: Head over to your CIMB Clicks App home dashboard, swipe left and tap on the SecureTAC menu to approve or reject your transaction. Please note that you are not required to log into CIMB Clicks app to approve the transaction. Thank you. ### 1/5 — Broken app. Getting worst *2021-01-02, version 6.1.65* Secure ID doesn’t work anymore. Touch/Face ID also doesn’t work anymore. Every time have to relogin from scratch. Secure ID never prompt! ### 1/5 — So bad *2020-04-23, version 6.1.34* So lousy, can’t login most of the time. After years, why isn’t there any improvement on this app?!!! ### 1/5 — The most non responsive and incompetent banking app *2019-10-30, version 6.1.34* I would agree with other reviewers. The app is not even close to be called a banking app. Not responsive, i have to touch 2-5 times for keyboard to open or select bank of dropdown to open. Yes I have reinstalled application at least 3 times and updated. My new device is registered but I cant transfer money because of legend “unexpected error” shows no option to register a new device nor does allow TAC request. I mean seriously? Past account number not supported. From one pane to other takes 5 tries. Out of all my transaction app this is the worst I have ever tried. If you cannot support advancement, keep it to basics and alteast have a working app. The only use of this application is to view balances- very smart. ### 1/5 — Terrible *2019-10-13, version 6.1.32* This app is plagued with problems. Frequently doesn’t log in, frequently will not allow me to make payments. Really hit and miss - cannot be relied upon. I only use it because of course there is no choice if you want to access your CIMB account on your cell phone. ### 1/5 — Slow, buggy, perpetually loading *2019-08-26, version 6.1.32* Why release new versions with updated interfaces when the interfaces can’t even load? This app is so unreliable. When transferring, it’s hard to focus on the input (reference details) because the input area is so tiny. I’m considering switching banks because your applications on web and mobile are so bad. ## Most praised reviews (10 highest-rated) ### 5/5 — Love it *2021-09-04, version 6.1.74* Love and easy to use, easy communicate with customer service ### 5/5 — Please Update the app as soon as possible *2018-02-03, version 6.0.8* Please update the app for Iphone X ### 5/5 — Its works only if... *2015-02-28, version 05.18.00* enable the notification....than all will going well ### 5/5 — Very useful *2014-03-22, version 05.10.00* Good update ### 5/5 — Great app! *2013-02-14, version 5.01.00* Everything is fast and smooth! Has enough features for me, good job CIMB! ### 5/5 — I Could Not Ask For More *2012-06-15, version 3.1.2* I Could Not Ask For More ### 3/5 — Why setup everytime I update the app? *2019-04-04, version 6.1.19* Why do I have to set up every little thing when I update the app? Example: securetac. ### 3/5 — Type field hard to activate *2018-10-12, version 6.1.1* This happens in web and in-app experience where I find it difficult to tap the text field whenever I need to fill in info. I find myself having to click so many times and everywhere in order to put in info in the field. Please fix! It’s been going on a while! ### 3/5 — CIMB clicks app *2017-06-14, version 6.0* Still have to manually type password after Touch ID login.. 😓. Other app such as MAYBANK does NOT require to type password manually after Touch ID authentication... **Developer response:** Hi there. Touch ID feature on the new CIMB Clicks App is only applicable to Quick Balance. For any other actions, you will be prompted to key in your password for security purpose. In order to view your account balances via Touch ID authentication, please activate both Touch ID and Quick Balance. To do so, simply navigate to Settings screen after logging in to CIMB Clicks App. ### 3/5 — A good start for moving CIMB Clicks to iPhone! *2009-09-28, version 0* It's the app I've been waiting for with the convenience of checking balance on iPhone. I hope that the next update shall include the ability to pay bills and transfer funds. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*