# CIMB OCTO MY — user reviews > 146 indexed App Store user reviews of CIMB OCTO MY by CIMB Bank Berhad, rated 4.90/5 from 475 ratings. - Source: https://appshunter.io/ios/app/cimb-octo-my/id1591184221/reviews - App overview in markdown: https://appshunter.io/ios/app/cimb-octo-my/id1591184221.md - Rating breakdown: 5★ 428 · 4★ 36 · 3★ 6 · 2★ 1 · 1★ 4 ## Newest reviews (14 of 146) ### 4/5 — Reliable *2026-05-19, version 1.9.33* CIMB Bank is a very convenient app for managing everyday banking needs. It allows easy access to account balances, transfers, bill payments, and card management all in one place. The interface is clean, and transactions are generally fast and secure. I also like the added features like instant notifications and digital services, which make banking more efficient and accessible anytime. ### 4/5 — cimb *2026-05-05, version 1.9.33* This application is very well designed and easy to use. The interface is clean, user-friendly, and simple to navigate, even for first-time users. The app runs smoothly without lag or crashes, which makes the overall experience very pleasant. All the features work as expected and are very useful for daily tasks. Overall, this is a reliable and efficient application that provides a great user experience ### 5/5 — Manage Your Finances Easily with CIMB Octo *2026-05-05, version 1.9.33* CIMB Octo is a modern mobile banking app designed to make financial management more convenient and accessible. It allows users to check account balances, transfer money, pay bills, and manage cards directly from their smartphone. The app focuses on security with features like biometric login and transaction verification, helping protect user accounts. Its interface is clean and easy to navigate, making everyday banking tasks quicker and more efficient. Overall, CIMB Octo provides a practical and reliable digital banking experience for users who want full control of their finances on the go. ### 5/5 — Easy Banking *2026-05-04, version 1.9.33* CIMB Bank app is simple and helpful for daily banking needs. I use it to check my balance, transfer money, and manage my account. The app is easy to understand and works well most of the time. It saves me time from going to the bank. Overall, it is a convenient and useful app for handling everyday financial tasks quickly and efficiently. ### 5/5 — review *2026-05-04, version 1.9.33* offers various financial services to customers. The bank provides facilities such as savings accounts, loans, credit cards and online banking services that are easy and fast. In addition, its digital banking application allows users to make transactions at any time more safely and efficiently. CIMB also has an extensive network of branches and ATMs, facilitating customers' daily affairs. Overall, CIMB Bank is a trusted financial institution, easy to use and very helpful in financial management. ### 5/5 — Cimb review *2026-05-04, version 1.9.33* CIMB OCTO is a convenient and secure mobile banking app that makes managing money easier. It allows users to check account balances, transfer funds, pay bills, and control their cards anytime. The app is designed with a simple interface and strong security features to protect transactions. Overall, it is a useful and reliable app for everyday banking needs. ### 5/5 — Nurulnabilah *2026-05-02, version 1.9.33* CIMB Clicks has really impressed me with its user-friendly interface and functionality. The overall experience is quite seamless, making it easy to navigate through various banking services. I appreciate how quick and straightforward it is to transfer funds, pay bills, and manage my accounts-all from the comfort of my device. The convenience of accessing my banking needs anytime, anywhere is a significant advantage. Overall, if you're looking for an efficient banking app, I would definitely recommend giving CIMB Clicks a try! ### 5/5 — Easy to transfer my fund to others bank account *2026-05-02, version 1.9.33* • The OCTO Experience: The new app is a massive leap forward. It features a clean, intuitive interface with "Quick Payment" (biometric or 6-digit pin for small amounts) and customizable widgets for one-tap QR scans.  • Digital Wealth Management: Features like MyWealth allow you to manage ASNB, Unit Trusts, and eFixed Deposits (offering competitive rates around 3.60%–3.70% p.a. in early 2026) directly from your phone.  • Security Innovation: The "Lock Clicks ID" feature gives you a "panic button" to instantly freeze your digital access if you suspect a scam. SecureTAC has also replaced SMS codes entirely for better safety.  • Vast Physical Network: While digital-first, CIMB still maintains one of the largest ATM and branch networks in Southeast Asia, making cash access and physical support easier than with digital-only "neo-banks." ### 5/5 — amazing financial apps *2026-04-13, version 1.9.0* CIMB apps is user-friendly banking apps. it makes checking balance, transferring funds, and paying bills quick and secure. I like the clean design and smooth performance and added features like DuitNow QR and investment options make it more than just basic banking. it save me time and gives peace of mind knowing i can manage my finance anytime and anywhere. ### 5/5 — Good app *2026-04-07, version 1.9.0* CIMB Bank has been a reliable and convenient banking partner. Their digital banking platform is easy to use, allowing me to manage my accounts, transfer funds, and pay bills quickly without any hassle. The app interface is clean and intuitive, which makes everyday banking smooth and efficient. I also appreciate their wide network of ATMs and branches, making it easy to access services whenever needed. Transactions are generally fast, and I feel confident with the level of security provided. Customer service has been helpful and responsive whenever I’ve needed assistance, which adds to the overall positive experience. CIMB also offers a good range of financial products that cater to different needs, from savings to loans. Overall, CIMB Bank provides a solid, dependable banking experience with strong digital features and accessible services. Highly recommended for anyone looking for convenience and reliability. ### 5/5 — A dependable app ! *2026-04-06, version 1.9.0* I’ve been using CIMB Bank for a while now, and overall it’s been a smooth experience. The app is pretty easy to use for transfers and payments, though it can be a bit slow at times. I like the convenience of handling most things online without going to the branch. Not perfect, but reliable for everyday banking. ### 5/5 — CIMB The Best ! *2026-03-18, version 1.9.0* Most users point to its advanced security combined with deep personalization. CIMB has leaned heavily into security to combat modern financial scams. If you notice suspicious activity, you can immediately freeze your entire online banking ID directly from the app home screen without needing to call the bank first. 12-Hour Cooling-Off Period, To prevent hackers from hijacking accounts, any first-time login on a new device triggers a mandatory 12-hour wait before full transaction capabilities are unlocked. Customizable Widgets, You can pin your most-used features (like DuitNow QR or Bill Pay) to the home screen so you don't have to dig through menus. Quick Balance, You can see your balance for up to three selected accounts at a glance without even logging in fully. ### 5/5 — Easy to useee *2026-03-14, version 1.9.0* I’ve been using the CIMB app for a while and it’s really convenient for managing my banking needs. Transferring money, checking balances, and paying bills is super easy and fast. The app is secure, user-friendly, and saves me a lot of time compared to going to the bank. Definitely a must-have for anyone with a CIMB account! ### 5/5 — ⭐⭐⭐⭐⭐ Easy, Secure, and Reliable Banking! *2026-03-02, version 1.9.0* CIMB Clicks makes managing my finances a breeze! The app is very intuitive, allowing me to check balances, transfer money, pay bills, and even invest—all from my phone. I love the fast login, smooth navigation, and strong security features that give me peace of mind. Transactions are instant, and the app runs reliably without glitches. For anyone looking for a convenient and secure banking experience, CIMB Clicks is truly a 5-star app! ## Most critical reviews (10 lowest-rated) ### 1/5 — No bank *2026-05-25, version 1.9.33* Can’t download bank statements through this apps .very worst ### 1/5 — Forced to receive all marketing notifications *2026-05-07, version 1.9.33* Forced to receive all marketing notifications. There is an option to disable only one type of notifications "Just for You", but even when it is disabled, the app still keeps sending those notifications. I hope this app gets reported for sending spam notifications ### 1/5 — Keeps crashing after secure tac approval *2026-04-01, version 1.9.0* Keeps crashing after secure tac approval ### 1/5 — Every few weeks I need to reset my password *2026-03-04, version 1.9.0* I am truly upset with the app, I’m using the mobile app for my Apple iPhone 16. Regularly my biometric login failed, never mind I try to key in password, it show my password also failed! I’m quite sure my password is correct, so I rest and change, a while later my login failed? Now I totally don’t rmbr which password I have use! I’m using it from sg and I really have a lot of issue nowadays! What wrong with you CIMB! ### 1/5 — Stupid app, designed by the lowest common denominator of stupid programmers *2026-03-03* Goddamned app still cannot figure out “autofill” password… You expect me to type out my password in full view of other people around me? What a bunch of 10107 programmers! I hope you guys burn in a special hell designed for idiots like you! ### 1/5 — Inappropriate Ad Placement After QR Payment *2026-03-02, version 1.9.0* I would like to formally raise a concern regarding the advertisement pop-up that appears immediately after completing a QR payment. The timing is highly inappropriate. Right after making a payment, users typically need to show the receipt to the seller as proof of transaction. However, the pop-up advertisement blocks or delays the receipt screen, causing unnecessary confusion and awkwardness. This has resulted in situations where sellers assume the payment was not successfully made because the receipt is not instantly visible. It is embarrassing and reflects poorly on the user, despite the transaction being completed. A banking app should prioritize seamless transaction confirmation, especially at critical moments like payment verification. Advertisements should not interfere with essential financial functions. I strongly urge CIMB to reconsider the placement and timing of these ads to improve user experience and maintain professionalism. ### 1/5 — Worst Experience with CIMB Octo application *2026-01-20, version 1.9.0* The system is unstable and frequently encounters issues, especially during important transactions. When problems occur, customer support is slow, responses are unclear, and resolutions often feel disorganized. What stands out most is the weak and poorly structured management behind the app. Processes are inconsistent, information provided is often conflicting, and there appears to be a lack of proper coordination between the app system and support teams. This reflects serious shortcomings in internal management and service governance. For a major bank, this level of reliability and organization is unacceptable. The app is not suitable as a primary banking platform. If you value stability, clear communication, and well-managed customer support, think carefully before relying on this application. Malay review: Sistem kerap bermasalah, tidak stabil, dan menyusahkan pengguna terutama apabila melibatkan transaksi kewangan. Apabila isu berlaku, sokongan pelanggan lambat dan penyelesaian tidak jelas, seolah-olah pengguna dibiarkan menunggu tanpa kepastian. Pengurusan juga dilihat lemah dan tidak teratur. Maklumat bercanggah, proses tidak konsisten, dan tiada koordinasi yang baik antara sistem aplikasi dan pasukan sokongan. Ini menunjukkan kekurangan kawalan dalaman dan pengurusan pengalaman pelanggan yang serius. Untuk sebuah bank besar, tahap kebolehpercayaan aplikasi ini amat mengecewakan. Tidak sesuai dijadikan aplikasi perbankan utama. Jika anda menghargai kestabilan sistem, pengurusan yang cekap, dan sokongan yang bertanggungjawab, fikirkan semula sebelum bergantung kepada aplikasi ini. ### 1/5 — Quit Forcing Us to Enable Notifications *2026-01-17, version 1.8.21* After the update, the app forces notifications update. There is no close button to the pop-up message, forcing users to click the message and be directed to the setting page on our phones. The thing is this happens when we’re using the app to make payments. My payment was cancelled 3 times because of this feature, because I couldn’t make it in time. It’s an inconvenience. Why are you forcing users to enable the notifications? ### 1/5 — The worst banking app experience ever. *2026-01-05, version 1.8.21* i opened an saving account at the branch, yet I cannot register ibanking via this app at all. I’ve tried countless times on the app and kept getting error messages. I even switched to the website, and it still failed—lclaiming my card number is wrong, which is impossible because it’s the card issued by your own branch. Contacted CS via email, but the responses were unhelpful and slow did not resolve anything. No clear explanation, no solution, just wasted time. What is the purpose of opening a bank account if I cannot even use it? A basic function like registration should not be this broken. This has been extremely frustrating and disappointing. ### 1/5 — Not overseas friendly *2025-12-14, version 1.8.21* App is not good when using at overseas ## Most praised reviews (10 highest-rated) ### 5/5 — Excellent *2026-06-02, version 1.9.33* Excellent banking app! CIMB provides a smooth, secure, and convenient banking experience. The app is easy to navigate and makes it simple to transfer money, pay bills, check balances, and manage accounts anytime, anywhere. Fast performance and user-friendly features make daily banking hassle-free. Highly recommended! ### 5/5 — Malaysian Choice *2026-06-02, version 1.9.33* A highly reliable digital banking platform with a smooth user interface that makes managing my accounts effortless. ### 5/5 — Security & Peace of Mind *2026-05-29, version 1.9.33* Extremely secure and reliable. The biometric login via Face ID is lightning fast, and I love receiving instant push notifications for every transaction. It gives me complete peace of mind knowing my account activity is tracked in real-time. ### 5/5 — Good *2026-05-28, version 1.9.33* Smart, Secure, and incredible convenient banking! CIMB Clicks makes managing my finances a genuine pleasure. The interface is clean and intuitive, and everything from transfers to fixed deposits to credit card management is just a few taps away. The SpeedSend and DuitNow features are fast and reliable. Security features are robust without being a hassle. This is what modern digital banking should look like brilliant! ### 5/5 — good!!! *2026-05-24, version 1.9.33* CIMB Clicks is a reliable banking application with many useful financial features. The app is user-friendly and allows me to manage my banking activities anytime. I appreciate how fast and secure the transactions are. Paying bills and transferring money can be done within minutes. It is definitely a helpful app for daily banking needs. ### 5/5 — Useful banking apps *2026-05-19, version 1.9.33* CIMB offers efficient banking services with convenient digital features. The mobile application is user-friendly, and transactions are generally smooth. Overall, it is a reliable bank for daily banking needs. Good banking experience. Easy transactions and convenient mobile banking ### 5/5 — Helpfull *2026-05-13, version 1.9.33* Aplikasi CIMB Bank sangat membantu untuk transaksi perbankan sehari-hari dengan fitur lengkap dan proses yang cepat serta aman. ### 5/5 — Bank *2026-05-13, version 1.9.33* CIMB OCTO is a convenient and reliable banking app with a smooth and user-friendly interface. It makes transferring money, paying bills, checking balances, and managing finances very easy. I also like the fast performance and secure login features that make banking more convenient anytime and anywhere. A great app for everyday banking needs. ### 5/5 — Convenient banking app *2026-05-08, version 1.9.33* CIMB is a convenient banking app that makes online transactions easy and fast. The app is user-friendly and useful for checking balance, transferring money, and paying bills. I like the smooth experience and secure banking features. It helps make daily banking more efficient. ### 5/5 — CIMB BANK *2026-05-05, version 1.9.33* Really good experience using CIMB OCTO 👍 The app is smooth, easy to navigate, and makes banking so much more convenient. Transactions like transfers and bill payments are quick and hassle-free. I also like how everything is clearly organized, so it’s easy to keep track of my finances. Overall, a reliable and user-friendly banking app ✨ --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*