# CINC Agent

> Mobile CRM for real estate agents to manage leads and client communications. (iPhone/iPad app by HBN Media Inc.)

- Source: https://appshunter.io/ios/app/cinc-agent/id587498044 (this page in markdown: same URL + `.md`)
- Developer: [HBN Media Inc](https://appshunter.io/developer/587498070)
- Category: Business
- Price: Free
- Rating: 4.64/5 from 794 App Store ratings · 47 written reviews indexed
- Age rating: 17+
- Requires: iOS 18.0 · 74 MB
- Languages: English
- Released: 2013-01-01
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/cinc-agent/id587498044/reviews.md

## What is CINC Agent?

The mobile companion app for your Commissions Inc agent account.  Manage your leads on the go, and quickly get in touch with your home seekers.

Features:
-Lead push notifications so you can instantly get in contact with new buyers
-View all of your leads and 1-touch to view details 
-Call, Text, and Email your leads right from the app
-Mass messaging capability
-Search for properties for and share properties directly in the App
-Manage Plan Tasks
-Edit/Create saved searches
-Filter and sort to manage leads
-Keyword search to find leads 
-Add lead notes and reminders that instantly sync with your agent dashboard
-Ability to add a new lead
-Organize by labels

## Key features

- Lead push notifications
- View and manage leads
- Direct call, text, email
- Mass messaging
- Property search and sharing
- Manage tasks and saved searches
- Add lead notes and reminders

## What do users think of CINC Agent?

Overall sentiment: negative

**Pros**

- 📱 Mobile-first functionality for agents on the go
- 🎯 Comprehensive lead management and organization
- 📞 Quick dialer and mass communication features
- 🔄 Syncs well with desktop platform
- 👍 Intuitive design (in earlier versions)
- ⭐ Quality lead generation capability
- 💼 Complete prospect profile access

**Cons**

- 🐌 Extremely slow loading times
- 🐛 Frequent app crashes and freezing
- 😤 Unintuitive and clumsy user interface
- ⚠️ Poor notification system reliability
- 🔧 Unresponsive customer support
- 📉 Declining app quality over time
- ❌ Data loss issues (notes erased on save)
- 🚫 Broken search functionality
- 📱 iOS compatibility problems
- 💬 Text/photo messaging limitations
- 📧 Email delivery issues to certain addresses
- 🔔 Persistent notification glitches

**Commonly reported bugs**

- Notes and data erased when saving client information
- App freezes after second tap/interaction
- Notifications not sending despite settings enabled
- Search functionality broken on iOS 14.2+
- Pipeline status unable to be updated in app
- New leads fail to load on iPhone
- App crashes on launch or any user input
- Caller ID feature non-functional
- Home search setup changes not saving
- Text messages not reflecting in app
- Feedback 'send' button greyed out
- Persistent notification count (70) not clearing
- Connectivity issues even when other apps work fine

**Most requested features**

- Photo and video messaging via text
- Caller ID integration with CINC number
- Improved calendar interface with fewer clicks
- Chat function integration
- ISA platform integration
- Market-specific keyword optimization
- Ability to use CINC number for outbound calls
- Better connectivity and stability updates
- Restore previous calendar design

## Recent user reviews (10 of 47)

All indexed reviews: https://appshunter.io/ios/app/cinc-agent/id587498044/reviews.md

### 1/5 — Not even the bare minimum

*2026-03-26, version 15.0.7*

Barely usable & you’ll notice by the lack of review replies- Cinc couldn’t care less.

Loading times harken back to dial up internet, clumsy & buggy UI, and even when I reported issues 6+ months ago they said “we’re aware & working on it” & the same issues continue-

Like when adding notes to a client, when you hit save afterward?  IT ERASES EVERYTHING.  What you added AND everything else.

Awful app & Cinc is completely unconcerned with client experience or concerns

### 1/5 — Lots of better options

*2025-02-14, version 14.1.13*

Have used 10 CRM's in real estate. This one has as many drawback as any other. Customer service is kind of pain in the neck and overall a lot of the features are not intuitive. Use it if you have to, but otherwise I'd keep looking.

### 2/5 — The App is Unintuitive

*2024-06-09, version 14.1.4*

The app is unintuitive. It rarely loads, and when it does it is super laggy. It’s like using an app from 2008 that’s never been updated. I expect better from CINC

### 1/5 — Non functional, Outdated and Poorly designed

*2024-06-01, version 14.1.4*

Had to use the browser, such a bad app in 2024?  Not even worth if this were for free.

### 1/5 — CINC App

*2024-05-07, version 14.1.3*

The CINC app CONSTANTLY freezes and the Caller ID feature doesn’t work for than it does. Horrible.

### 3/5 — Updates are slow to roll out

*2023-08-12, version 12.9.7*

Home Search setup or changes to a search aren’t being saved.  Deleting and reinstalling doesn’t solve it.  Several weeks now, when you work mobile, this function has to work.

### 1/5 — Time to get into 2023

*2023-07-05, version 12.9.3*

Pretty sad we are in 2023 and your platform won’t let me send or receive photo/videos from my client via text. 

Not to mention your platform has issues sending to certain email address’ 

Wish our team had stayed with Chime. Sad.

### 1/5 — It’s all fake

*2023-03-28, version 12.9.0*

My experience is the lead gen is manipulated to charge for “leads” you will never make contact with. 8 months to date and not a single viable lead that is either a buyer or seller. Complaints go nowhere, they just stop responding, but never stop charging. My personal opinion, stay as far away as possible and save a lot of your money.

### 1/5 — Notifications not working

*2022-02-02, version 12.6.4*

I have my notifications in my CINC account settings on for everything to send a notification to CINCAgent, but I get zero notifications. I have my notifications turned on for the CINC app in my iPhone settings. There is a glitch somewhere.

### 1/5 — Awful!

*2022-01-14, version 12.6.4*

This app doesn’t reflect text just sent nor does it show I even sent a text. The website is MUCH better but WAY TOO CONPLICATED!

## Frequently asked questions about CINC Agent

### What does the CINC Agent app do?

The CINC Agent app is a mobile companion for your Commissions Inc agent account. It allows you to manage your real estate leads, communicate with clients, and search for properties directly from your smartphone or tablet.

### What are the key features of the CINC Agent app?

Key features include lead push notifications for instant contact, the ability to view and manage all your leads, direct calling, texting, and emailing, mass messaging capabilities, property search and sharing, task management, and the ability to add lead notes and reminders that sync with your agent dashboard.

### Is the CINC Agent app free to use?

Based on the provided information, the CINC Agent app is available for free. There are no mentions of subscription fees or in-app purchases within the application's description.

### Who is the target audience for the CINC Agent app?

This app is designed for real estate agents who are already users of the Commissions Inc platform. It's ideal for agents who need to manage their leads and client communications efficiently while away from their desks.

### How does the app help manage leads?

The app provides comprehensive lead management tools. You can receive instant notifications for new leads, view all your leads with quick access to details, filter and sort them, search by keywords, add notes and reminders, and even add new leads directly through the app.

## Version history (last 5 releases)

### 15.1.3 — 2026-07-16

Thanks for using CINC Agent! In this release, we’ve refreshed parts of the app with a cleaner, more modern iOS experience, fixed a number of bugs, and improved overall performance for a faster, smoother lead-management experience on the go.

### 15.1.1 — 2026-06-12

Thanks for using CINC Agent! In this release, we’ve refreshed parts of the app with a cleaner, more modern iOS experience, fixed a number of bugs, and improved overall performance for a faster, smoother lead-management experience on the go.

### 15.1.0 — 2026-06-04

Thanks for using CINC Agent! In this release, we’ve refreshed parts of the app with a cleaner, more modern iOS experience, fixed a number of bugs, and improved overall performance for a faster, smoother lead-management experience on the go.

### 15.0.7 — 2026-03-02

Thanks for using CINC Agent! This release includes some bug fixes and general improvements.

### 15.0.6 — 2025-12-23

Thanks for using CINC Agent! This release includes some general improvements.

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## More apps by HBN Media Inc

- [Etta Homes](https://appshunter.io/ios/app/etta-homes/id665910228)
- [Open Houses by CINC](https://appshunter.io/ios/app/open-houses-by-cinc/id1114580806)

All apps by HBN Media Inc: https://appshunter.io/developer/587498070

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*