# Cinescape - KNCC — user reviews

> 100 indexed App Store user reviews of Cinescape by Kuwait National Cinema Company, rated 3.41/5 from 46 ratings.

- Source: https://appshunter.io/ios/app/cinescape-kncc/id443396586/reviews
- App overview in markdown: https://appshunter.io/ios/app/cinescape-kncc/id443396586.md
- Rating breakdown: 5★ 19 · 4★ 5 · 3★ 0 · 2★ 2 · 1★ 11

## Newest reviews (20 of 100)

### 3/5 — Need update

*2026-07-28, version 15.15*

Please update as after completing the booking process, I want to add the reservation card in the wallet and an error appears during implementation.

### 3/5 — ……

*2026-07-02, version 15.15*

عادي مو حيل حلو

### 4/5 — مقترح

*2025-08-27, version 15.13*

اتتمنى  اضاقه خانه تقيم الافلام بعد المشاهدة

### 2/5 — Ticket to wallet broken

*2025-07-25, version 15.13*

The feature to add tickets to the Apple wallet is broken for two months at least please find a quick fix !!!

### 1/5 — Reseting password problem

*2024-05-02, version 15.3*

When i reset password and put the otp cant make submit because the page is small

### 1/5 — Cinescape, where everyone is Female born in 12-03-2012

*2024-03-12, version 15.2*

For some reason they overwrite your existing profile information with that. Also no more usernames so RIP OGs, I dont know why they removed them and made our emails our usernames, maybe they dont know how to change the field name, or consider it an email just like every other service ever. And dont accept the “Asking for Always Access Location” prompt request, for privacy and to save battery, dont give them another ways to target you with advertisement.

### 1/5 — التطبيق الجديد يعلق عند الدفع عندي وعند كل وبعي

*2024-02-08, version 14.2*

لازم يحلون مشكله التعليق عند الدفع،

### 1/5 — DISASTER

*2024-02-07, version 14.2*

It’s embarrassing how awful is the app!! Very dysfunctional and the booking flow is complicated and sometimes when you click back it doesn’t take you to the right page!! And there is no apple pay and when you try to pay with credit card prepare yourself for a HEADACHE!

### 4/5 — Apple Pay

*2024-02-01, version 14.2*

Please put Apple Pay

### 2/5 — No Apple Wallet ticket feature

*2024-01-10, version 14.2*

It’s 2024 & no Apple wallet feature - not a good app.

### 1/5 — التحديث الجديد

*2023-12-29, version 14.1*

التحديث الجديد صار سيئ تقول نت فلكس مو داش احجز فلم بخانة الhome ما يعرضلك كل الافلام لازم تروح الفلام وهالشي اكتشفته متاخر. وطلب الاكل مافي كتابة للملاحظات

### 1/5 — شكوى

*2022-06-23, version 4.2.5*

برنامج سيئ للغاية

### 1/5 — The worst experience - Ajial Mall

*2022-05-03, version 4.2.5*

Getting entry into viewing hall after 15 minutes the film started. We reached 4:35 PM at the theatre, made us to wait for 25 minutes in Q, slowly they check the QR code that we entered screening area by 5 PM. By that time movie was already running. The Arab national staff standing there like they are not bothered in ensuring the customers entry into hall before movie start, else they should have delayed the starting of show till all gets into hall. Lost the entertainment. Check for other screens if you want to enjoy the movie completely. Also no complaint raising option in this app. They should bring such option in this app to know the customers inconvenience for future improvement. Much disappointed.

### 1/5 — ..

*2022-04-26, version 4.2.5*

There is no movie at all it always said is no movie

### 1/5 — في مشكلة بالابلكيشن

*2021-05-14, version 4.2.3*

اتمنى تعدلون الابلكيشن احط جميع البيانات صح رقم والايميل تالي مايوصلني الكود؟؟؟؟ مادري شنو سببب واكيد الخلل من عندكم لان البيانات عدها مليون مرة وهي صح شوفو شنو المشكلة ولا طرشولنا الكود بس الايميل او تليفون

### 3/5 — Apple wallet

*2021-05-14, version 4.2.3*

Why did you remove the "add to apple wallet" feature?

### 1/5 — التحديث الجديد جداً مستفز

*2021-05-11, version 4.2.2*

التحديث الجديد جداً غبي لما تبي تسجل وتخلص كل معلوماتك الكيبورد ما ينزل وما تقدر تسوي sign up !!

### 1/5 — WTH ?!!!

*2021-05-09, version 4.2.1*

The app is not opening at all !! 
And it ask for updates and it done all ready!!
Please fix this problem

### 3/5 — لا يوجد تحديث

*2021-05-08, version 4.2.1*

عند فتح التطبيق مكتوب هناك تحديث 
وعند الذهاب للاب ستور لا يوجد تحديث عالتطبيق

### 1/5 — التطبيق لايعمل

*2020-08-29, version 4.0.8*

كان يعمل والان لايعمل مشكله

## Most critical reviews (10 lowest-rated)

### 1/5 — حيل سيء

*2026-05-29, version 15.15*

الصراحه خدمتهم خايسه و لما ترفع شكوى بشنو صارلك ما يردون و يرفضونه بعد

### 1/5 — I can not add tickets to Apple wallet ( something went wrong )

*2025-08-18, version 15.13*

I can not add tickets to Apple wallet this massage appear ( something went wrong please try again)

### 1/5 — يرفض يرسل لي الرمز

*2025-04-28, version 15.11*

اتصلت فيكم محد يرد علي و التطبيق يرفض يفتح معاي و الرمز ما جه SMS  و الحل شنو شالتطبيق الفاشل

### 1/5 — Horrible and infuriating

*2024-11-13, version 15.9*

This is hands down the worst experience I have ever had using an app that should make it easy to spend money. But it seems they don’t want you to be able to reserve tickets or pay for them. What an awful application that is designed to make you give up and go book tickets somewhere else.

### 1/5 — Password bug

*2024-06-29, version 15.6*

You cant rest your password the app is bugged and not usable

### 1/5 — Bad app

*2024-06-11, version 15.6*

Since you change the app I lost my account, and I cannot access it again. When I want to do tha password I triad multiple times and couldn't make one. I wrote the same as the instruction, but still didn't work. I think you lost a customer

### 1/5 — خاايس

*2024-06-10, version 15.6*

ابليكيشن يعلق و اضيف اكل يطلعلي سجلي ، انزين مسجله و خالصه و داشه بحسابي ، يعيد و يكرر يلوع الجبد للامانة ،  رايحه و راده بالسينما

### 1/5 — I can not add tickets to Apple wallet ( something went wrong )

*2024-05-17, version 15.5*

I can not add tickets to Apple wallet this massage appear ( something went wrong please try again)

### 1/5 — متعب

*2024-05-09, version 15.5*

جدا متعب بتحديد الرقم السري 👎🏻👎🏻

### 1/5 — Password recovery process!

*2024-05-03, version 15.4*

The latest update's requirement for dual verification via email and phone number for password recovery is frustrating. Having changed my phone number, I can't access the OTP, leading me to delete the app permanently. This inflexible process needs reconsideration for a better user experience.

## Most praised reviews (10 highest-rated)

### 5/5 — Nami

*2019-06-13, version 4.0.7*

It’s good I love it ❤️

### 5/5 — Omg

*2018-11-17, version 4.0.4*

Wow

### 5/5 — Amazing

*2018-05-04, version 4.0.1*

Amazing and it has everything you wanted!

### 5/5 — Good

*2018-04-12, version 4.0.1*

Wooooow

### 5/5 — Finally!

*2017-01-22*

Nothing happens for the update 😕

### 5/5 — Bug fix

*2014-10-06*

It didn't open with me, i think the new update have some issues!

### 5/5 — Barrak

*2013-10-11*

Perfect

### 5/5 — It's a good app but....

*2012-02-03*

It still have some bugs that needs to be fixed, but will give it a 5 star since its very helpful.

### 5/5 — 3ajeeeeeeeeb

*2011-11-06, version 1.0.1*

Amazing app el 9ara7a, y36eekom alf 3afyaa o keep it up !

### 5/5 — Cool app !

*2011-09-12, version 1.0.1*

Cool app !

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*
